Overview of Zagreb Airport
Zagreb Airport, also known as Franjo Tuđman Airport, is the largest airport in Croatia. It is located 10 km southeast of the city center of Zagreb, the capital of Croatia. The airport serves as a hub for the national airline company, Croatia Airlines.
Zagreb Airport handles over 3 million passengers annually and offers flights to more than 50 destinations across Europe, Asia, and North Africa. The airport has two terminals, Terminal 1 and Terminal 2. Terminal 1 is used for international flights while Terminal 2 is used for domestic flights.
The airport has several amenities for travelers including restaurants, cafes, duty-free shops, and a VIP lounge. In addition, there are several car rental companies located at the airport and public transportation options, such as buses and taxis, are readily available.
Zagreb Airport has undergone significant renovations and expansions in recent years to meet the growing demand of travelers. The airport has added new airlines and routes, as well as upgraded its facilities, including a new passenger terminal that was opened in 2017. The new terminal has increased the airport’s capacity to handle up to 5 million passengers per year.
Overall, Zagreb Airport provides a convenient and efficient travel experience for both domestic and international travelers. With its modern facilities and diverse flight options, the airport is a gateway to the beautiful country of Croatia and beyond.
Terminals at Zagreb Airport
Zagreb Airport has one main passenger terminal, Terminal 1, which opened in March 2017. It has a capacity of 5 million passengers per year and covers an area of 65,000 square meters. The terminal is designed to handle a wide range of services, including check-in, security, baggage handling, and boarding.
The terminal is divided into three levels: the ground floor, the departure level, and the arrivals level. The ground floor is home to the check-in counters, baggage claim area, and customs. The departure level features a variety of shops, restaurants, and cafes, as well as several lounges for premium passengers. The arrivals level is where passengers can find car rental services, public transportation, and taxi stands.
In addition to Terminal 1, Zagreb Airport also has a smaller terminal, Terminal 2, which is used for cargo and general aviation. Terminal 2 covers an area of 2,500 square meters and can handle up to 9,000 tons of cargo per year. It features a large cargo terminal, customs, and several offices for airlines and cargo handlers.
Overall, Zagreb Airport’s terminals are modern and well-equipped with facilities and services for passengers and cargo handlers. Whether you are traveling for business or leisure, you can expect a hassle-free and convenient experience at Zagreb Airport’s terminals.
Airlines and Destinations
The following airlines operate from Zagreb Airport: Croatia Airlines, Lufthansa, Air France, KLM Royal Dutch Airlines, British Airways, Turkish Airlines, Emirates, Qatar Airways, Austrian Airlines, LOT Polish Airlines, and many more.
Domestic routes include flights to cities such as Split, Dubrovnik, Zadar, Pula, and Osijek. International routes include destinations like Amsterdam, Barcelona, London, Paris, Moscow, New York, Istanbul, Dubai, Vienna, and Warsaw.
Some airlines offer seasonal changes to their schedules, with increased frequencies during peak tourist months. For example, British Airways offers more frequent flights to Zagreb during the summer season. It’s important to check with individual airlines for the most up-to-date information on their schedules and destinations.
Transportation Options at Zagreb Airport
Zagreb International Airport, also known as Franjo Tuđman Airport, offers a variety of transportation options for travelers to get to and from the airport.
One of the most popular options is the airport shuttle. Several companies offer shared ride shuttles that operate on a regular schedule. These shuttles can take passengers to various destinations throughout the city center, including hotels, train and bus stations, and tourist attractions.
For those who prefer more flexibility in their transportation options, car rentals are available at the airport. Several major international car rental companies have desks located in the arrivals area of the airport, making it easy for passengers to rent a car upon arrival.
Another option for getting into the city center is the shuttle bus. This service is operated by Croatia Airlines and offers frequent departures to the central bus station in Zagreb. From there, passengers can easily access other parts of the city via public transportation.
For travelers who wish to take the train, the airport is conveniently located near several train stations. The closest station is Velika Gorica, which is just a short taxi or shuttle ride away from the airport. From there, passengers can take a train to various destinations throughout Croatia.
In addition to these options, taxis are readily available at the airport, offering a quick and convenient way to get to your destination. It is recommended that passengers only use licensed taxis, which can be recognized by their yellow and checkered design.
Overall, Zagreb Airport offers a variety of transportation options to suit the needs of all travelers. Whether you prefer the convenience of a shuttle or the flexibility of a rental car, there are plenty of options available to get you where you need to go.
Parking at Zagreb Airport
Zagreb Airport offers several parking options for travelers. The airport provides short-term, long-term, and premium parking facilities.
The short-term parking is located near the terminal building, making it perfect for those who need to park for a few hours or a day. The parking rates for short-term parking start at €2 per hour and can reach up to €21 per day.
The long-term parking lot is located near the airport’s main entrance, and it’s suitable for travelers who need to park for several days or weeks. The parking rates for long-term parking start at €12 per day and can reach up to €70 per week.
For those who are looking for more convenience and luxury, the premium parking facility is available. The parking lot is located near the terminal building, and it offers a valet service. The parking rates for premium parking start at €4 per hour and can reach up to €40 per day.
In addition to the standard parking options, Zagreb Airport also offers reserved parking spaces for disabled passengers and families with young children. These parking spots are located near the terminal building, providing easy access to the airport for those who need it most.
Check-In Procedures
At Zagreb Airport, there are several options for passengers to check-in. Online check-in is available for most airlines and can be completed up to 24 hours before the flight. This is a convenient option for passengers who want to avoid waiting in line at the airport.
For passengers who prefer self-service, there are kiosks located in the check-in area of the terminal. These kiosks allow passengers to print their boarding pass and baggage tags. Once the tags are attached to the baggage, passengers can drop off their luggage at the bag drop counter.
Traditional check-in counters are also available for passengers who would like to speak with an agent. This option is recommended for passengers who have special needs such as unaccompanied minors, pets, or oversized baggage.
Regardless of the check-in method chosen, it is important for passengers to arrive at the airport with enough time to complete the process and clear security. Passengers should also check with their airline to ensure they have the necessary documents and comply with any specific requirements for their destination.
Zagreb Airport recommends that passengers arrive at least two hours before their flight for domestic flights and three hours for international flights. This will allow sufficient time for check-in, security, and any potential delays.
Security Measures and Tips for a Smooth Security Check at Zagreb Airport
At Zagreb Airport, security is taken very seriously to ensure the safety of all passengers.
Before entering the security checkpoint, make sure you have all your liquids in a clear, plastic, zip-top bag and remove any large electronics from your carry-on baggage.
During the screening process, follow the instructions of the security personnel and place all your belongings on the conveyor belt for scanning.
Make sure you have removed any metal objects, such as belts and jewelry, and that your pockets are empty.
If you have any questions or concerns, do not hesitate to ask the security personnel for assistance.
Remember to be patient and cooperative during the security check, as this will make the process smoother for everyone involved.
Customs and Immigration at Zagreb Airport
Arriving passengers at Zagreb Airport are required to pass through passport control and customs.
Passengers with an EU passport can use the EU/EEA passport lane, while non-EU passengers must use the non-EU passport lane.
After passing through passport control, passengers will collect their luggage and proceed to the customs area.
If you have nothing to declare, simply walk through the green channel.
If you need to declare something, you must go through the red channel and speak with a customs officer.
For departing passengers, passport control is located after check-in but before security.
All necessary travel documents need to be presented here, and once cleared, passengers can proceed to the security check.
This process is usually quick and efficient, so it is recommended to arrive at the airport with ample time before your flight.
Amenities
- Restaurants and cafes
- Duty-free shops
- Retail stores
- Lounges including business class lounge and VIP lounge
- Currency exchange
- ATMs
- Baby changing facilities
- Free Wi-Fi throughout the airport
- Meeting rooms available for rent
- Postal services
- Car rental services
Accessibility Services
Zagreb Airport offers a range of facilities and services for passengers with disabilities or mobility issues. These include accessible parking spaces, elevators, and wheelchair ramp access throughout the terminal building.
Passengers who require assistance can request it in advance or upon arrival at the airport. Trained staff are available to assist with check-in, security screening, and boarding. Wheelchairs are also available upon request.
Additionally, there are special seating areas designated for passengers with disabilities or accompanying passengers, as well as accessible restrooms and shower facilities. All airport signage is displayed in both Croatian and English, and there are tactile paving blocks for the visually impaired.
Zagreb Airport is committed to providing a comfortable and accessible travel experience for all passengers.
Connecting Flights at Zagreb Airport
If you have a connecting flight from Zagreb Airport, the process is fairly straightforward.
Upon arrival, follow the signs for “Transfer” and pass through passport control if necessary.
Then, follow the signs to your departure gate.
If you have checked baggage, it will be automatically transferred to your next flight.
Make sure you check your boarding pass for your gate number and boarding time, as they may have changed since your initial departure.
It’s also recommended to leave ample time between flights, as delays can occur.
If you’re concerned about making your connecting flight, don’t hesitate to ask airport staff for assistance.
They can provide information and even escort you to your gate if necessary.
Remember to stay calm and follow instructions to ensure a smooth and stress-free experience.
Baggage Claim and Lost Property
Upon arrival at Zagreb Airport, passengers can collect their checked baggage from the designated baggage claim area.
In case of lost or damaged baggage, passengers should immediately report to the airline’s baggage service desk located in the baggage claim area.
Passengers will need to provide their flight details, baggage tag number, and a detailed description of the missing or damaged item.
The airline will then initiate a search for the missing baggage and provide updates to the passenger on the status of their claim.
If the baggage is not found within a certain time frame, passengers may be entitled to compensation.
In the event that a passenger finds someone else’s lost property, they should hand it over to the airport’s lost and found department, which is located in the main terminal building.
Emergency and Medical Facilities
In case of emergency, Zagreb Airport has a well-equipped medical center staffed by trained professionals.
The medical center is located on the ground floor of the terminal building, near the arrivals area.
Passengers in need of medical assistance can contact airport personnel or visit the medical center directly.
The medical center provides first aid services, emergency medical care, and transportation to local hospitals if necessary.
In addition, Zagreb Airport has a dedicated team of firefighters and rescue personnel on standby 24/7 to respond to any emergencies that may occur on the airport premises.
They are trained to handle a wide range of emergencies, including fires, accidents, and other disasters.
Passengers can rest assured that they are in safe hands at Zagreb Airport thanks to its comprehensive emergency and medical facilities.
Hotel Accommodations
For travelers arriving or departing from Zagreb Airport, there are several options for hotel accommodations within close proximity.
1. Hotel Royal Airport (0.6km)
2. Dream Hotel (1.5km)
3. Hotel Pleso (1.7km)
4. Hotel Aristos (3km)
5. Best Western Hotel Stella (3.2km)
All of these hotels offer comfortable rooms and amenities such as Wi-Fi and on-site dining options. Additionally, some hotels provide shuttle services to and from the airport for added convenience. Plan ahead and book your stay at one of these nearby hotels for a stress-free travel experience.
Useful Tips
Navigating through Zagreb Airport can be a hassle, but with these insider tips, your experience can be much smoother.
Firstly, it is recommended to arrive at the airport at least two hours before your flight, especially during peak travel seasons. This will give you enough time for check-in, security, and any unexpected delays.
Secondly, make sure to pack your carry-on luggage wisely. Remember to place all liquids in a clear, ziplock bag and remove any electronics or laptops from your bags for easier security screening.
Thirdly, take advantage of the airport’s free Wi-Fi by connecting to “Free WiFi Zagreb Airport” network. This will allow you to browse the web, check emails, and communicate with friends and family without using data.
Lastly, if you have some time to spare before boarding, explore the airport’s various shops, restaurants, and lounges. There are plenty of options to grab a coffee, a quick bite, or indulge in some duty-free shopping.
By following these tips, navigating through Zagreb Airport can be a stress-free and enjoyable experience.
Contact Information
– General information: +385 1 4562 221
– Lost and Found: +385 1 4562 203; [email protected]
– Parking information: +385 1 4562 220; [email protected]
– VIP lounge: +385 1 4562 208; [email protected]
– Duty-Free Shop: +385 1 4562 207; [email protected]
– Airport police: +385 1 4562 222; [email protected]
– Airport fire brigade: +385 1 4562 205; [email protected]
– Medical services: +385 1 4562 233; [email protected]
Other Airports near Zagreb Airport
Aside from Zagreb Airport, there are several other airports in the vicinity that travelers can consider:
- Zadar Airport: Located around 160 miles south of Zagreb Airport, Zadar Airport is a popular choice for travelers heading to the Dalmatian Coast. Transportation options include private transfer, bus, or car hire.
- Ljubljana Jože Pučnik Airport: Located around 100 miles northwest of Zagreb Airport, Ljubljana Jože Pučnik Airport serves as the main airport for Slovenia. Transportation options include taxi, shuttle, or car rental.
- Budapest Ferenc Liszt International Airport: Located around 200 miles east of Zagreb Airport, Budapest Ferenc Liszt International Airport offers various international and domestic flights. Transportation options include shuttle bus, taxi, or car rental.
When considering these alternative airports, it’s important to weigh the cost and time of transportation to and from each airport against any potential savings on flights. It’s also worth noting that some flights may require a layover or connecting flight, so be sure to plan accordingly.