Overview of Wilmington International Airport
Wilmington International Airport (ILM) is a public airport located in New Hanover County, North Carolina. The airport serves the greater Wilmington area, including Wrightsville Beach, Carolina Beach, and Kure Beach.
The airport covers an area of 1,800 acres and has one terminal building with two concourses. There are six airlines that operate out of ILM: American Airlines, Delta Air Lines, United Airlines, Allegiant Air, Frontier Airlines, and Elite Airways.
In 2019, the airport served over one million passengers, making it the eighth busiest airport in North Carolina. ILM has nonstop flights to thirteen destinations, including New York City, Atlanta, Chicago, and Washington D.C.
The airport also has a variety of amenities for travelers, including several dining options, a gift shop, an ATM, and free Wi-Fi. Additionally, there are car rental services available on-site, as well as private transportation options.
ILM prides itself on its commitment to sustainability and has implemented several environmentally-friendly initiatives, such as a solar panel installation, recycling programs, and electric vehicle charging stations.
Overall, Wilmington International Airport offers a convenient and efficient travel experience for those visiting the Wilmington area and beyond.
Terminals at Wilmington International Airport
Wilmington International Airport (ILM) has one main terminal building which is divided into two levels – arrivals and departures.
The arrivals level features baggage claim, rental car counters, a taxi stand, and ground transportation options. Passengers who have checked baggage can collect their items from the baggage claim area before heading out to their transportation mode of choice.
The second level is dedicated to departures and houses the ticket counters for all airlines operating in and out of ILM. Passengers can check-in here, drop off any checked luggage, and proceed to the security checkpoint. There are ample seating options, restaurants, shops, and kiosks available on this level as well.
The terminal building also has several amenities for the convenience of travelers, such as free Wi-Fi, charging stations, ATMs, and a nursing room.
Passengers with disabilities or special needs can avail themselves of the airport’s accessibility services, which include wheelchair assistance, sensory rooms, and accessible restrooms.
The terminal building’s design reflects the coastal city’s charm with ample natural light, sweeping views of the runway, and artwork depicting the area’s culture.
Overall, the terminal at Wilmington International Airport is spacious, modern, and easy to navigate. Its central location and efficient operations make it a preferred choice for travelers visiting or departing from the greater Wilmington area.
Airlines and Destinations
A variety of airlines operate from Wilmington International Airport, providing convenient access for travelers to a number of domestic and international destinations.
American Airlines offers flights to major cities such as New York, Chicago, Miami, and Dallas. Delta flies to Atlanta and Detroit, while United serves Washington, D.C. and Chicago. Allegiant Air provides seasonal service to destinations such as Cincinnati, Indianapolis, and Pittsburgh.
In addition, the airport also offers international connections through Delta’s flights to Toronto, Canada.
It is important to note that airlines may alter their routes and schedules depending on demand and seasonality. It is recommended to always check with individual airlines for the most up-to-date information on destinations and flight options.
Transportation Options at Wilmington International Airport
Wilmington International Airport (ILM) is a convenient and easily accessible airport located just six miles from downtown Wilmington, North Carolina. There are several transportation options available to passengers who need to get to and from the airport.
One of the most popular transportation options for passengers is the shuttle service. There are several reputable shuttle services that operate out of the airport, including Cape Fear Transport, Port City Shuttle, and Island Shuttle. These companies offer reliable, affordable, and convenient transportation to and from the airport, and can be booked in advance or on the spot.
Another transportation option at ILM is car rental. Passengers who prefer to drive themselves can choose from a variety of rental car companies located at the airport, including Avis, Budget, Enterprise, Hertz, and National. Rental cars can be reserved in advance online, or rented on the spot at the airport.
For passengers who don’t want to rent a car, there is also a shuttle bus service that operates between the airport and downtown Wilmington. The Wave Transit System’s Route 207 bus stops at the airport and runs every 30 minutes during peak hours. This service is a great option for passengers who don’t want to deal with the hassle of driving in an unfamiliar city.
For those who prefer to travel by train, Amtrak service is available at the Wilmington Train Station, which is located just a short drive from the airport. Passengers can take a shuttle or taxi from the airport to the train station to catch their train to destinations including Raleigh, New York, and Washington DC.
Overall, there are many transportation options available to passengers at Wilmington International Airport. Whether you prefer to take a shuttle, rent a car, ride a shuttle bus, or take the train, there is a convenient and affordable option available to suit your needs.
Parking Options at Wilmington International Airport
Wilmington International Airport offers various parking options for travelers. There are three parking lots available: the hourly lot, daily lot, and economy lot. The hourly lot is located closest to the terminal and is ideal for short-term parking needs.
The daily lot is slightly further away from the terminal but is still within a short walking distance. It is an excellent choice for those who need to park for a day or two. The economy lot is the furthest from the terminal, but it is the cheapest option for travelers who require long-term parking.
The hourly lot costs $2 for the first 30 minutes, $3 for the first hour, and $2 for every additional 30 minutes. The daily lot costs $9 per day, and the economy lot costs $7 per day. Parking rates at Wilmington International Airport are subject to change, so it is always best to check the airport’s website before your trip.
In addition to the standard parking options, the airport also offers valet parking services for $15 per day. This service allows travelers to drop off their cars at the curb and have them parked for them. It is an excellent option for those who are in a hurry or have heavy luggage.
Check-In Procedures
The check-in process at Wilmington International Airport (ILM) offers passengers several options to make their travel experience as seamless as possible.
For those who prefer a more traditional check-in process, ILM provides check-in counters at the terminal lobby where travelers can speak with an airline representative and receive assistance with any questions they may have.
Alternatively, passengers who prefer a self-service option can take advantage of the airport’s kiosks, which allow them to check in, select their seats, and print boarding passes themselves. These kiosks are conveniently located throughout the terminal and offer 24-hour accessibility.
For even more convenience, ILM offers online check-in through the airline’s website or mobile app. Passengers can check in from the comfort of their own home, office, or mobile device and avoid long lines at the airport. Once checked in, travelers can either print their boarding pass or use their mobile device as their boarding pass.
Regardless of the check-in method chosen, passengers are reminded to arrive at least two hours before their scheduled departure time to allow enough time for security screenings and to ensure a stress-free travel experience.
Security Measures at Wilmington International Airport
The airport has implemented several security measures to ensure the safety and security of all passengers. All passengers are required to go through a security check before boarding their flight.
To ensure a smooth security check, passengers are advised to arrive at the airport at least two hours before their scheduled departure time. They should also pack their bags properly and remove any liquids or sharp objects from their carry-on bags.
Passengers can save time by enrolling in TSA PreCheck or CLEAR programs. These programs offer expedited screening for pre-approved passengers.
Passengers are reminded to listen to instructions from security personnel and cooperate during the security check process. Any prohibited items found during the screening will be removed and the passenger may be subject to additional screening or even denied boarding.
By following these tips and cooperating with security personnel, passengers can have a hassle-free security check experience at Wilmington International Airport.
Customs and Immigration
For arriving passengers, after disembarking the plane, they will proceed to the Passport Control area. Here, they will present their passport, visa (if applicable), and any other relevant travel documents.
After being cleared by Passport Control, the next stop is the Baggage Claim area. Passengers will retrieve their checked baggage and proceed to Customs. At Customs, they will declare any items that need to be declared and answer questions from the officers.
For departing passengers, they will first check-in with their airline and obtain their boarding pass. Next, they will proceed to the TSA security checkpoint. After clearing security, they will proceed to their gate for boarding.
Passengers traveling internationally should plan to arrive at the airport at least 3 hours before their scheduled departure time to allow enough time for customs and immigration procedures.
Amenities
- Free Wi-Fi throughout the airport
- Multiple charging stations for electronic devices
- Restaurants and cafes offering a variety of food and drink options
- Retail stores selling gifts, souvenirs, and travel essentials
- ATMs and currency exchange services for international travelers
- Luggage storage and wrapping services
- Conference rooms and business centers for meetings and work
- Children’s play area to keep young travelers entertained
- Pet relief areas for furry friends
Accessibility Services
Wilmington International Airport offers a variety of facilities and services to accommodate passengers with disabilities or mobility issues.
Designated accessible parking spaces are available in all airport-owned lots, and shuttle buses equipped with wheelchair lifts are available from the parking lot to the terminal.
Inside the terminal, restrooms, elevators, and drinking fountains are all designed to be accessible to people with disabilities.
Airport personnel can provide assistance with baggage, boarding, and navigating the airport.
Service animals are also allowed in the terminal, and relief areas are provided.
If you require any special accommodations, it is recommended that you contact the airport in advance of your travel.
Connecting Flights at Wilmington International Airport
Catching a connecting flight can be stressful, especially if you’re not familiar with the airport layout.
To ensure a smooth connection at Wilmington International Airport, it’s important to give yourself enough time between flights and double-check your gate information before boarding your initial flight.
If you’re unsure of where to go when you arrive, look for signs or ask airport staff for directions.
It’s also a good idea to download the airport map on your phone beforehand, so you can easily navigate to your next gate.
Finally, make sure to keep your boarding pass and any necessary travel documents on hand, and stay aware of any updates or gate changes that may happen along the way.
Baggage Claim and Lost Property
Upon arrival at Wilmington International Airport, passengers can proceed to the baggage claim area located near the exit.
Baggage carousels are clearly marked with flight information to help passengers identify their luggage.
In case of lost or damaged baggage, passengers must report the issue immediately to the airline’s baggage service office, located within the baggage claim area.
Passengers will need to present a baggage claim form and identification to report the issue.
The airline will then provide further instructions on how to track, retrieve, or compensate for lost or damaged luggage.
Emergency and Medical Facilities
In the event of an emergency at Wilmington International Airport, trained personnel are on-site 24/7 to provide assistance.
If a medical emergency occurs, airport ambulances can transport individuals to New Hanover Regional Medical Center, which is located just minutes away from the airport.
The airport also has a first aid station and automated external defibrillators (AEDs) available for use in emergencies.
Passengers with specific medical needs should contact their airline prior to travel to arrange for any necessary accommodations or assistance.
Hotel Accommodations
Wilmington International Airport offers a variety of hotel accommodations for travelers. There are numerous options available within close proximity to the airport.
Some of the closest hotels include Embassy Suites by Hilton Wilmington Riverfront (1.3 miles), Hampton Inn & Suites Wilmington/Wrightsville Beach (1.4 miles), Courtyard by Marriott Wilmington Downtown/Historic District (2.4 miles), Holiday Inn Express & Suites Wilmington-Leland (3 miles), and Comfort Suites Wilmington near Downtown (3.5 miles).
All these hotels offer comfortable rooms, amenities, and complimentary shuttle services to and from the airport.
Useful Tips
Are you traveling through Wilmington International Airport anytime soon? Here are some insider tips to make your experience more enjoyable.
Firstly, if you’re traveling during peak season, arrive at least two hours before your flight to ensure enough time for check-in and security.
Secondly, consider downloading the airport’s mobile app, which provides real-time flight information, parking reminders, and dining options.
Thirdly, if you’re looking for a place to eat or drink, head to the second-floor food court, where you’ll find a variety of options.
Lastly, if you have time before your flight, take a stroll through the airport’s art gallery, featuring work from local artists.
By following these tips, your travel experience through Wilmington International Airport will be stress-free and enjoyable.
Contact Information
Airport Administration: (910) 341-4333
Lost & Found: (910) 341-4333 or email [email protected]
Parking: (910) 332-4550 or email [email protected]
Airport Police: (910) 341-0166
Rental Cars: Avis – (910) 763-1995, Budget – (910) 772-1373 or Hertz – (910) 762-2009
Shuttle Service: Wilmington Shuttle – (910) 616-3857 or Wrightsville Beach Shuttle – (910) 679-4333
Alternate Airports near Wilmington International Airport
In addition to Wilmington International Airport, travelers can also consider the following airports located in the vicinity:
- Myrtle Beach International Airport (MYR) – located approximately 73 miles south of Wilmington International Airport with rental car, shuttle or taxi services available
- Jacksonville International Airport (JAX) – located approximately 136 miles north of Wilmington International Airport with rental car or taxi services available
- Raleigh-Durham International Airport (RDU) – located approximately 136 miles northwest of Wilmington International Airport with rental car or taxi services available