Overview of Sultan Ismail Petra Airport
Sultan Ismail Petra Airport, located in Kota Bharu, Kelantan, Malaysia, was opened in 2002 and named after the late Sultan of Kelantan, Sultan Ismail Petra. The airport serves as one of the main gateways to the state of Kelantan, with flights to major cities across Malaysia and several international destinations.
The airport is equipped with modern facilities and offers passengers a comfortable and convenient travel experience. Its terminal building has a range of amenities, including restaurants, cafes, souvenir shops, prayer rooms, and duty-free stores. Passengers can also access free Wi-Fi throughout the airport.
Sultan Ismail Petra Airport has a single runway that is 3,780 meters long and can accommodate large aircraft, such as the Boeing 747 and Airbus A380. The airport is capable of handling up to 2 million passengers annually, with plans for expansion to increase its capacity in the future.
The airport’s location, only 10 kilometers from Kota Bharu city center, makes it easily accessible by various modes of transportation. Taxis and rental cars are readily available at the airport, as well as shuttle buses that provide transportation to and from the city center.
In summary, Sultan Ismail Petra Airport is a modern and well-equipped airport that serves as a gateway to the state of Kelantan. With its comfortable facilities and convenient location, it provides a pleasant travel experience for passengers arriving or departing from the airport.
Terminals at Sultan Ismail Petra Airport
Sultan Ismail Petra Airport is a domestic airport located in Kota Bharu, Kelantan, Malaysia. The airport has only one terminal building which was renovated and upgraded in 2016. The terminal has a total floor area of 28,000 square meters and can accommodate up to 1.5 million passengers per year.
The terminal is designed to provide passengers with maximum comfort and convenience. There are various facilities available in the terminal including restaurants, cafes, shops, ATM machines, prayer rooms, and car rental services. Passengers can also enjoy free Wi-Fi throughout the terminal.
The check-in process for flights at the airport is seamless and efficient. There are a total of 34 check-in counter positions available to handle the passenger traffic. The airport also has self-service kiosks for passengers who prefer a more convenient way of checking in.
After checking in, passengers can proceed to the central security screening area, where all passengers and their luggage will be screened. The airport has state-of-the-art security equipment to ensure passenger safety.
Once airside, passengers will be able to access the departure lounge area, where there are plenty of seating options available. The airport offers a range of duty-free shops and retail outlets for passengers to browse through. There are also food and beverage outlets where passengers can grab a bite before their flight.
The airport is equipped with various facilities to cater to the needs of disabled passengers. There are designated parking spaces for disabled passengers, as well as wheelchair assistance available for those who require it. The airport also has accessible restrooms and elevators.
In conclusion, Sultan Ismail Petra Airport’s terminal building provides passengers with a comfortable and convenient airport experience. With its modern facilities and efficient services, the airport ensures that passengers have a hassle-free journey from start to finish.
Airlines and Destinations
The following airlines operate from Sultan Ismail Petra Airport in Kota Bharu, Malaysia: AirAsia, Malaysia Airlines, Firefly, and Malindo Air.
AirAsia offers both domestic and international routes, including destinations such as Kuala Lumpur, Penang, Johor Bahru, Langkawi, Singapore, Bangkok, and Jakarta.
Malaysia Airlines also operates both domestic and international flights, with destinations that include Kuala Lumpur, Kota Kinabalu, Kuching, and Singapore.
Firefly flies mainly to domestic destinations, including Kuala Lumpur, Penang, Langkawi, and Subang.
Malindo Air has a mix of domestic and international routes, with destinations such as Kuala Lumpur, Penang, Langkawi, Medan, Ho Chi Minh City, and Taipei.
It is important to note that some airlines may change their routes or frequency of flights depending on the season. Passengers are advised to check with the airline directly for the most up-to-date information.
Transportation Options at Sultan Ismail Petra Airport
Sultan Ismail Petra Airport, also known as Kota Bharu Airport, is the main airport serving the city of Kota Bharu in Malaysia. Upon arrival at the airport, there are several transportation options available to passengers to get to their destination.
For those who prefer the convenience of a private vehicle, car rental services are available at the airport. Major car rental companies such as Avis and Hertz have their counters located at the airport terminal building itself, making it easy for passengers to rent a car upon arrival.
Another popular transportation option at Sultan Ismail Petra Airport is the airport shuttle service. This service operates on a fixed route and provides a comfortable and affordable way to get to the city center or other major destinations in Kota Bharu. The shuttle bus departs from the airport terminal building and makes several stops along the way, including popular hotels and tourist attractions.
Alternatively, passengers can also opt for the shuttle bus service provided by their hotels. Many hotels in Kota Bharu offer complimentary shuttle services to and from the airport for their guests. Passengers are advised to check with their respective hotels on the availability and schedule of these shuttle services.
For those who prefer public transportation, there are also train lines that connect the airport to other parts of the city. The nearest train station to the airport is the Wakaf Bharu station, which is located about 8 kilometers away. From there, passengers can take a taxi or bus to their final destination.
Lastly, many taxis are readily available at the airport to take passengers to their destination. The taxi fare is based on a metered rate and varies depending on the distance traveled. As with any taxi service, passengers are advised to only use licensed taxis and agree on a fare before starting the journey.
In conclusion, Sultan Ismail Petra Airport offers various transportation options to cater to the diverse needs of its passengers. Whether one prefers the convenience of a private vehicle or the affordability of public transportation, there are plenty of options available to get to their destination. Passengers are advised to plan ahead and research on the different transportation options available to make their travel experience smooth and hassle-free.
Parking Options at Sultan Ismail Petra Airport
Sultan Ismail Petra Airport offers both short-term and long-term parking options to its passengers. The short-term parking lot is located just a few steps away from the terminal building, making it convenient for those who are dropping off or picking up passengers. The rates for this parking lot start at RM 2 for the first hour, and RM 4 for every subsequent hour.
For those who need to park their vehicles for an extended period of time, the airport provides a long-term parking lot that is located a bit further away from the terminal building. However, there is a shuttle service available that can take passengers to and from the parking lot. The rates for this lot start at RM 10 for the first day, and RM 5 for every subsequent day.
Both parking options have round-the-clock security and surveillance, so passengers can be assured that their vehicles are safe and secure. Additionally, the parking lots are well-lit, making it easier for passengers to locate their vehicles during the day or night. Passengers can pay for parking using cash or credit card at the payment kiosks located near the terminal building. Overall, Sultan Ismail Petra Airport provides affordable and secure parking options for all its passengers.
Check-In Procedures
When flying out of Sultan Ismail Petra Airport, passengers can check-in using various methods. Online check-in is available 48 hours before the flight, and passengers must print or download their boarding pass. The self-service kiosks are located at the airport’s departure hall for passengers who prefer not to check-in online.
For traditional check-in, passengers may proceed to the airline’s counters at the airport, where the agents will process their check-in and baggage drop. The counters usually open two hours before the scheduled departure time and close 45 minutes before the flight.
In terms of documents, passengers should bring their valid passports and travel itinerary. They should also ensure that their luggage complies with the airline’s baggage policy.
Passengers traveling with infants, unaccompanied minors, or special needs may need to visit the airline counter for assistance.
Overall, the check-in process at Sultan Ismail Petra Airport is straightforward, and passengers have the flexibility to choose between online, self-service, or traditional check-in methods. It is advisable to arrive early to allow ample time for check-in and security clearance, especially during peak periods.
Security Measures and Tips at Sultan Ismail Petra Airport
At Sultan Ismail Petra Airport, security measures are strict and necessary to ensure the safety of all passengers and staff.
Passengers are required to go through security checkpoints before entering the boarding area.
To have a smooth security check, it is recommended to arrive early at the airport and have all necessary documents ready.
Liquids, gels, and aerosols should be placed in a clear plastic bag and only carried in containers no larger than 100ml.
Additionally, metal objects such as belts, watches, and jewelry should be removed and placed in the tray provided for screening.
Following these procedures will help speed up the security process and ensure a safe and enjoyable travel experience.
Customs and Immigration at Sultan Ismail Petra Airport
Upon arrival, passengers will need to proceed through immigration control, where their passport and travel documents will be checked.
Visitors may be required to show proof of return or onward travel, as well as proof of sufficient funds for their stay.
After passing through immigration, passengers will collect their luggage and proceed to customs control, where their baggage will be inspected for prohibited items.
When departing from Sultan Ismail Petra Airport, passengers will need to check in with their airline and proceed through security screening.
Passengers should allow ample time for processing and security checks before their flight departure time, as delays can occur during peak travel periods.
At the departure gate, passengers will pass through final immigration controls before boarding their flight.
Amenities
– ATMs and currency exchange services are available throughout the airport.
– There are several dining options, including cafes and restaurants, offering a variety of local and international cuisine.
– Duty-free shops offer a range of products such as cosmetics, perfumes, electronics, and souvenirs.
– Prayer rooms are available for Muslim passengers.
– Free Wi-Fi is accessible throughout the airport.
– There is a smoking area located outside the terminal building.
– The airport also provides a lounge for first-class and business-class passengers.
Accessibility Services
Sultan Ismail Petra Airport is committed to providing a comfortable and accessible environment for all passengers.
Facilities and services available for passengers with disabilities or mobility issues include dedicated parking spaces, wheelchair assistance, accessible restrooms, and elevators.
The airport also provides specialized assistance such as ambulifts to board and disembark passengers with reduced mobility, and trained staff to assist with navigating the airport and accessing facilities.
Passengers requiring accessibility services are encouraged to inform their airline or travel agent in advance to ensure a smooth and seamless travel experience.
Connecting Flights at Sultan Ismail Petra Airport
When catching a connecting flight, it’s important to know the process and tips to make the transition as smooth as possible.
First, check your ticket or itinerary and note the departure gate and boarding time for your next flight.
Then, proceed to the transfer desk where you may need to show your passport and boarding pass to receive a new boarding pass for your connecting flight.
If you have checked baggage, ensure that it has been tagged to your destination before leaving the check-in counter.
Once you have your new boarding pass and any necessary documents, head to the security screening area.
After clearing security, follow the signs to your departure gate and be sure to arrive at least 30 minutes before your boarding time.
If you have extra time, take advantage of the airport’s amenities such as duty-free shopping or grab a bite to eat before your flight.
Remember, it’s important to stay aware of your surroundings and listen for boarding announcements to ensure you don’t miss your next flight.
Baggage Claim and Lost Property
After arriving at Sultan Ismail Petra Airport, passengers can proceed to the baggage claim area where they will find baggage carousels designated for each flight.
Passengers should check the flight number on their boarding pass or ticket to determine which carousel their baggage will be on. If a passenger cannot locate their luggage, they should proceed to the lost baggage counter to file a report.
To report lost or damaged baggage, the passenger must provide their name, flight details, and a description of their luggage. The airport staff will then begin searching for the missing luggage and contact the passenger once it has been found.
If the luggage is not found within a certain period of time, the passenger may be eligible for compensation according to the airline’s policy. It is important for passengers to keep their baggage receipts and tags until they have claimed their luggage to aid in the identification process.
Emergency and Medical Facilities
Sultan Ismail Petra Airport has a well-equipped medical center that is staffed by qualified doctors and nurses. If you require medical attention, you can contact the airport’s emergency services department, which operates 24 hours a day.
The airport is also equipped with a variety of emergency facilities, including fire extinguishers, smoke detectors, and emergency exits. In the event of an emergency, airport staff will guide you to the nearest exit or emergency shelter.
Additionally, the airport coordinates with local hospitals to ensure that patients are transported safely and promptly. If you require medical treatment that cannot be provided at the airport, a medical evacuation team can be arranged to transport you to a nearby hospital.
In short, Sultan Ismail Petra Airport takes emergency and medical situations very seriously, and has put in place a comprehensive emergency response plan to ensure the safety and wellbeing of all passengers and staff.
Hotel Accommodations
There are several hotel accommodations available within or near Sultan Ismail Petra Airport.
Some of the hotels near the airport with their distances are:
1. Renaissance Kota Bharu Hotel (0.5 km)
2. Hotel Perdana Kota Bharu (6.4 km)
3. Dynasty Inn Kota Bharu (6.7 km)
4. Tune Hotel – Kota Bharu City Centre (7.9 km)
5. The Grand Renai Kota Bharu (8.1 km)
All of these hotels provide comfortable rooms, Wi-Fi, and other amenities to make your stay pleasant and relaxing.
Useful Tips:
Here are some insider tips for navigating and enjoying your time at Sultan Ismail Petra Airport. First, be sure to arrive early so you have plenty of time to check in and go through security.
Next, be aware that the airport can get quite busy, especially during peak travel times. It’s important to stay patient and allow yourself plenty of extra time to get to your gate.
If you need to take a break or grab a bite to eat, there are plenty of options available throughout the airport. From coffee shops to sit-down restaurants, you’re sure to find something to suit your tastes.
Finally, don’t forget to keep an eye on your belongings and stay aware of your surroundings. As with any busy airport, it’s important to be cautious and keep your valuables close at hand.
By following these tips, you can ensure a smooth and enjoyable travel experience at Sultan Ismail Petra Airport.
Contact Information
Airport Information Counter: 609-773 7310 / 609-773 7312
Lost & Found: 609-774 7792 / 609-774 7793
Ground Handling Services: 609-776 2582 / 609-776 2583
Airport Security Office: 609-776 1505 / 609-776 1506
For flight-related inquiries, please contact the respective airlines or visit their websites for more information.
For general feedback and questions about the airport, email airportmanagement@maik. gov.my.
Airports Near Sultan Ismail Petra Airport
There are several airports in the vicinity of Sultan Ismail Petra Airport, including:
- Kuala Lumpur International Airport (KUL) – approximately 340km away. Transportation options include taxi, bus, and train.
- Penang International Airport (PEN) – approximately 270km away. Transportation options include taxi, bus, and rental car.
- Kota Bharu Airport (KBR) – approximately 2.5km away. Transportation options include taxi and rental car.
- Langkawi International Airport (LGK) – approximately 570km away. Transportation options include ferry, taxi, and rental car.
If you are considering alternative flight options, or have a layover or connecting flight, these airports may be worth considering. Be sure to check transportation options and travel times to determine if they are a feasible option for your travel plans.