Overview
Sultan Iskandar Muda International Airport is a modern and well-equipped airport located in Banda Aceh, the capital city of Aceh Province in Indonesia. It was named after Sultan Iskandar Muda, a famous ruler of Aceh in the 16th century. The airport serves as a gateway to the province, as well as a vital transportation hub for passengers and cargo.
Since its opening in 1978, the airport has undergone several renovations and expansions to meet the growing demand for air travel in the region. Today, it features a single runway, a passenger terminal building, and various supporting facilities such as a control tower, cargo terminal, and parking area.
Sultan Iskandar Muda International Airport handles both domestic and international flights, connecting Banda Aceh to major cities within Indonesia and neighboring countries such as Malaysia and Thailand. The airport serves several airlines, including Garuda Indonesia, Lion Air, Sriwijaya Air, Malaysia Airlines, and AirAsia.
As of 2021, the airport has a capacity of up to 1.5 million passengers per year, with plans to expand further in the near future. It offers various amenities and services for travelers, such as retail shops, restaurants, lounges, and free Wi-Fi access throughout the terminal.
Overall, Sultan Iskandar Muda International Airport plays a crucial role in supporting the economic and social development of Aceh Province and the surrounding regions. With its modern facilities, efficient operations, and strategic location, it provides a safe and convenient way for people to travel domestically and internationally.
Terminals at Sultan Iskandar Muda International Airport
Sultan Iskandar Muda International Airport, located in Banda Aceh, the capital city of Aceh province in Indonesia, has a single terminal building with two levels.
The first level is the Arrivals area, where passengers can claim their baggage at the baggage claim carousel, and clear customs and immigration. On this level, there are several currency exchange counters, ATMs, and a post office.
Passengers can also find a variety of food and beverage outlets, including cafes, restaurants, and snacks kiosks. For shopping, there are duty-free shops selling perfume, cosmetics, fashion, and souvenirs.
The second level is the Departures area, where passengers can check-in for their flights at the respective airline counters and proceed to the security screening. On this level, there are also several lounges for premium passengers, including the Aceh lounge, Garuda Indonesia lounge, and Sriwijaya lounge.
Passengers can enjoy a range of services, such as free Wi-Fi connectivity, charging stations for electronic devices, and prayer rooms.
Overall, the terminals at Sultan Iskandar Muda International Airport offer a comfortable and convenient travel experience for passengers, who can find all the essential facilities and services they need before and after their flight.
Airlines and Destinations
The airlines that operate from Sultan Iskandar Muda International Airport include Garuda Indonesia, Lion Air, Sriwijaya Air, Citilink, and Batik Air.
Garuda Indonesia serves domestic destinations such as Jakarta, Medan, and Surabaya, as well as international destinations such as Kuala Lumpur and Jeddah.
Lion Air operates both domestic and international flights, serving destinations such as Bangkok, Singapore, Jakarta, and Yogyakarta.
Sriwijaya Air offers domestic flights to Jakarta, Palembang, and Pekanbaru, while Citilink provides domestic routes to Jakarta and Batam.
Batik Air serves both domestic and international destinations, including Jakarta, Denpasar, and Kuala Lumpur.
It is important to note that the airline schedules may vary depending on the season and demand. Passengers should check with the respective airlines for the latest information on routes and schedules.
Transportation Options at Sultan Iskandar Muda International Airport
Sultan Iskandar Muda International Airport is located in Banda Aceh, the provincial capital of Aceh, Indonesia. It serves as the main gateway to the region, connecting it with other parts of Indonesia and a few international destinations.
When it comes to transportation options, the airport offers several choices for travelers, including shuttle services, car rentals, shuttle buses, and train lines. Let’s take a closer look at each option.
The shuttle service is a convenient and affordable way to get to your destination. It operates from the airport to the city center and vice versa. The shuttle runs every hour, and the fare is around IDR 35,000 (USD 2.5) per person. You can purchase your ticket at the shuttle desk located in the arrival hall.
For those who prefer to drive themselves, car rentals are available at the airport. Several well-known car rental companies operate at Sultan Iskandar Muda International Airport, such as Avis, Budget, and Europcar. The rates vary depending on the type of vehicle and the rental duration, but the average rate is around IDR 500,000 (USD 35) per day.
If you’re traveling in a group or with lots of luggage, taking a shuttle bus might be a better choice. Several shuttle bus companies operate at the airport, offering transportation services to various destinations in the region. The fares and schedules depend on the company and the destination, but the average fare is around IDR 80,000 (USD 6) per person.
For those who want to explore the region by train, several train lines connect Banda Aceh with other parts of Aceh and North Sumatra. The nearest railway station to the airport is the Simpang Station, located around 10 kilometers away. You can take a taxi or a shuttle bus from the airport to the station. The train fares and schedules depend on the destination and the train class.
Overall, Sultan Iskandar Muda International Airport offers a range of transportation options for travelers, making it easy to get to your desired destination. Whether you prefer to take a shuttle, rent a car, or take a train, there’s an option that will suit your needs.
Parking at Sultan Iskandar Muda International Airport
Sultan Iskandar Muda International Airport has a variety of parking options to suit the needs of travelers. There are both short-term and long-term parking facilities available at the airport.
For short-term parking, the airport offers a parking lot right outside the terminal building. This lot is ideal for those who are dropping off or picking up passengers. The first hour of parking in this lot costs IDR 5,000, and additional hours cost IDR 3,000 per hour.
For those who need to park for longer periods, there is a long-term parking lot located nearby. This lot is just a few minutes away from the terminal building, and there is a free shuttle service to transport passengers to and from the airport. The cost for parking in the long-term lot is IDR 20,000 per day.
Disabled parking is also available at the airport. These spaces are located near the terminal building and are reserved for vehicles displaying a valid disabled parking permit.
Overall, parking at Sultan Iskandar Muda International Airport is reasonably priced and convenient for travelers regardless of the length of their stay.
Check-In Procedures
At Sultan Iskandar Muda International Airport, passengers have the option of checking in online, using self-service kiosks, or through traditional check-in counters.
Online check-in is available 24 hours before departure and can be accessed through the airline’s website or mobile app. This allows passengers to select their seats, print their boarding passes, and avoid long lines at the airport.
Self-service kiosks are located throughout the terminal and allow passengers to check in and print their boarding passes. This option is particularly useful for travelers with carry-on luggage only.
For those who prefer a more traditional approach, there are multiple check-in counters located throughout the terminal. These counters are staffed by airline representatives who can assist with luggage check-in and any other travel-related inquiries.
Regardless of the method chosen, passengers are required to present their passport, itinerary, and any necessary travel documents (such as visas) in order to receive their boarding pass and proceed through security.
It is recommended that passengers arrive at the airport at least two hours before their scheduled departure time to allow for adequate time to complete the check-in process and pass through security checkpoints.
Security Measures and Tips
Sultan Iskandar Muda International Airport implements strict security procedures to ensure the safety of all passengers and staff.
To facilitate a smooth security check, passengers are advised to remove all metallic objects and electronics from their pockets and bags and place them in a security tray.
Passengers should also be prepared to remove their shoes, belts, and jackets if requested by security personnel.
Additionally, liquids and gels exceeding 100ml should be placed in a clear plastic bag.
Passengers who have pre-existing medical conditions or disabilities are advised to inform the airport staff and provide relevant documentation.
By following these tips and cooperating with the security personnel, passengers can enjoy a stress-free and safe travel experience.
Customs and Immigration Process
Arriving passengers at Sultan Iskandar Muda International Airport will go through the customs and immigration process after landing. The process includes presenting the passport with a valid visa, completing an arrival/departure card, and passing through the customs checkpoint.
For departing passengers, the process involves checking in at their airline counter, clearing immigration and security, and going through the customs checkpoint before boarding the flight. It is recommended to arrive at the airport at least two hours before the flight departure time to allow enough time to complete all the necessary procedures.
Amenities
– ATMs and currency exchange services are available for travelers who need to obtain local currency.
– There are several restaurants, cafes, and snack bars for those who need a quick bite or want to sit down for a meal.
– Duty-free shops offer a wide range of products, including cosmetics, electronics, and souvenirs.
– A prayer room is available for Muslim passengers who need to perform their daily prayers.
– Free Wi-Fi is available throughout the airport for those who need to stay connected.
– Public telephones and charging stations are available for travelers who need to make calls or charge their devices.
– A baggage storage facility is available for those who want to store their belongings securely while they explore the city.
– There are also restrooms, shower facilities, and a smoking area for passengers in need of these amenities.
Accessibility Services
Sultan Iskandar Muda International Airport provides a range of facilities and services for passengers with disabilities or mobility issues. These services include wheelchair assistance, accessible toilets, and designated parking spaces.
Passengers who require assistance can request it when booking their flight or upon arrival at the airport. The airport staff will assist them in navigating through security checkpoints and boarding the aircraft.
In addition, there are elevators and ramps throughout the airport to facilitate easy access for wheelchair users and those with mobility issues. The airport also has special lounges for passengers with disabilities, equipped with comfortable seating and other amenities.
Overall, Sultan Iskandar Muda International Airport is committed to providing a safe and comfortable travel experience for all passengers, including those with disabilities or mobility issues.
Connecting Flights
If you have a connecting flight at Sultan Iskandar Muda International Airport, make sure to check the information screens for your gate number and boarding time. It’s recommended to arrive at the gate 45 minutes before departure.
There are shuttle buses between terminals if your next flight departs from a different one. Follow the signs or ask for assistance from airport staff. If you need to change airlines, you’ll have to collect your baggage and re-check it in.
Make sure you have enough time between flights to go through customs and security. The airport is modern and efficient, but delays can happen. Have your passport and boarding pass ready and follow the instructions of airport personnel.
If you’re worried about missing your connection, you can ask for help at the transfer desk. They can provide information about alternative flights, rebooking, and accommodations if necessary. Don’t hesitate to reach out to them in case of any issues.
Baggage Claim and Lost Property
When arriving at Sultan Iskandar Muda International Airport, passengers should proceed to the baggage claim area located in the arrival hall.
Passengers must present their baggage tags to the airport staff before collecting their luggage. If a passenger’s baggage is missing or damaged, they should report it immediately to the airline’s ground handling agent at the airport.
The ground handling agent will initiate a search for the missing baggage and provide the passenger with a reference number for future inquiries. It is important to keep the baggage tag and reference number safe as they are required for any follow-up actions.
In case of lost property, passengers should contact the airport’s Lost and Found Office, located in the arrival hall. The office is open 24/7 and can be contacted through phone or email provided on the airport’s website.
All lost items found at the airport are kept in the Lost and Found Office for 30 days. After that time, unclaimed items are donated to charity or disposed of. Passengers must provide proper identification and proof of ownership to retrieve their lost property.
Emergency and Medical Facilities:
In case of emergency, Sultan Iskandar Muda International Airport is equipped with an ambulance service, a 24-hour clinic, and a pharmacy. The ambulance service is provided by the local hospital and can transport passengers to the nearby medical facilities.
The 24-hour clinic is staffed with qualified medical professionals who can provide immediate assistance, including first aid treatment, medication, and referrals to specialist doctors if needed. The pharmacy is stocked with essential medications and over-the-counter remedies for common illnesses and injuries.
Passengers who require special assistance or medical attention should inform their airline before boarding, so that necessary arrangements can be made. The airport also has facilities for travelers with disabilities, including accessible restrooms and wheelchair-accessible ramps.
Hotel Accommodations
There are several hotel accommodations available within or near Sultan Iskandar Muda International Airport in Banda Aceh. The closest hotels are located right inside the airport, including the Sky Suites by Transera Hotel and The Pade Hotel, both just a few steps away from the arrival gate.
If you are looking for something a bit more affordable, there are also budget-friendly options near the airport, such as the OYO 2777 Sabrina Syariah Hotel and OYO 2320 Saren Guesthouse Syariah, both located less than 2 kilometers away from the airport.
For a more luxurious option, you might want to check out the Hermes Palace Hotel or the Grand Nanggroe Hotel, both located around 6 kilometers away from the airport. These hotels offer free airport shuttle services to and from the airport, making it convenient for travelers with early or late flights.
Useful Tips
Here are some insider tips to help you navigate and enjoy your time at Sultan Iskandar Muda International Airport.
First, make sure to arrive at the airport with plenty of time before your flight. Security lines can be long, and you don’t want to miss your plane.
Next, if you have a long layover, consider visiting the airport’s lounge. It offers comfortable seating, free Wi-Fi, snacks, and drinks.
To save money on food and drinks, buy them before entering the departure area. Prices are significantly higher inside the airport.
If you need to exchange currency, the airport has several money changers. However, they can be busy, so be prepared to wait in line.
Finally, download the airport’s app to stay up-to-date on your flight status and any changes or delays.
Contact Information
– Airport Information: +62 651 29400
– Airport Police: +62 811-652-668
– Lost and Found: +62 811-655-646
– Medical Services: +62 811-677-1191
– Customer Service: +62 811-665-656
For more information, please visit the airport’s website at www.sultaniskandarmuda-airport.co.id.
Airports Near Sultan Iskandar Muda International Airport
There are several airports in the vicinity of the Sultan Iskandar Muda International Airport, including:
- Sabang Airport (69 km) – accessible by taxi or car rental
- Kutacane Airport (194 km) – accessible by bus or car rental
- Blang Bintang Airport (266 km) – accessible by bus or car rental
Travelers can easily reach these airports using different modes of transportation based on their preferences.