Overview of Singapore Changi Airport
Singapore Changi Airport is one of the busiest airports in Southeast Asia, with over 62 million passengers passing through its terminals in 2019. It is also consistently ranked as one of the best airports in the world.
The airport consists of four terminals, each with its own unique features and amenities. Terminal 1 is designed to resemble a tropical garden, complete with a rooftop pool and sun deck. Terminal 2 has a butterfly garden, while Terminal 3 has an indoor waterfall and a movie theater. Terminal 4 is the newest addition, featuring state-of-the-art technology and automated processes.
In addition to its impressive facilities, Singapore Changi Airport is known for its efficiency and customer service. Passengers can expect quick check-in and security procedures, as well as a wide variety of dining and shopping options throughout the terminals.
The airport is also a hub for several major airlines, including Singapore Airlines and SilkAir. It offers direct flights to destinations all over the world, including Europe, North America, and Australia.
Overall, Singapore Changi Airport is a world-class facility that provides a top-notch travel experience for passengers from around the globe.
Terminals at Singapore Changi Airport
Singapore Changi Airport is one of the busiest airports in the world, serving millions of passengers every year. The airport has four terminals that are all equipped with modern facilities and amenities to ensure a comfortable and convenient travel experience for passengers.
Terminal 1 is the oldest and has been in operation since 1981. It has been renovated over the years and now features modern facilities such as self-check-in kiosks, baggage drop counters, and immigration counters. Terminal 1 serves several airlines including Singapore Airlines, Cathay Pacific, and Malaysia Airlines.
Terminal 2 was opened in 1990 and is the hub for many budget airlines such as Scoot, Jetstar, and AirAsia. Terminal 2 offers a range of facilities such as duty-free shops, restaurants, lounges, and transit hotels. It also has a Skytrain that connects it to Terminal 3.
Terminal 3 is the newest terminal and was opened in 2008. It is designed with a modern and spacious layout and offers a wide range of facilities such as the popular Butterfly Garden, a rooftop swimming pool, and a movie theater. Terminal 3 houses airlines such as Singapore Airlines, Emirates, and Qantas.
Terminal 4, which opened in 2017, is the most technologically advanced terminal at Changi Airport. It is designed to be fully automated and features self-check-in kiosks, automated bag drops, and facial recognition technology for immigration clearance. Terminal 4 serves airlines such as Korean Air, Cathay Dragon, and Vietnam Airlines.
Overall, the terminals at Changi Airport offer a seamless and comfortable travel experience for passengers. With modern facilities, numerous dining options, shopping areas, and entertainment options, passengers can easily spend hours exploring the airport while waiting for their flights.
Airlines and Destinations at Singapore Changi Airport
Singapore Changi Airport is the main international gateway to Singapore and Southeast Asia. It is serviced by over 100 airlines, offering flights to more than 400 cities worldwide.
Some of the major airlines operating from Singapore Changi Airport include Singapore Airlines, Cathay Pacific, Emirates, Qatar Airways, and British Airways. These airlines offer a wide range of destinations in Asia, Europe, North America, and the Middle East.
Singapore Airlines, for example, flies to over 60 cities in more than 30 countries, including Australia, China, Japan, South Korea, and the United States. Cathay Pacific operates flights to 17 destinations in Asia, as well as major cities in Europe, North America, and Australia.
Other airlines that operate from Singapore Changi Airport include AirAsia, Jetstar Asia, Scoot, and Tigerair, which specialize in low-cost domestic and regional flights. These airlines offer flights to popular destinations such as Bangkok, Bali, Hong Kong, Kuala Lumpur, and Manila.
In addition to regular routes, some airlines operate seasonal flights from Singapore Changi Airport. For example, during the winter holidays and summer season, airlines like Air France, KLM, and Lufthansa offer direct flights to popular ski resorts in Europe.
Overall, Singapore Changi Airport offers a comprehensive selection of airlines and destinations, catering to both business and leisure travelers.
Transportation Options at Singapore Changi Airport
Singapore Changi Airport is one of the busiest airports in the world and offers various transportation options to make your travel experience smooth and hassle-free. From shuttle buses to taxis to trains, you can choose from a range of options depending on your budget and preferences.
Shuttle buses are a popular option for travelers arriving at Changi Airport. The airport operates a free shuttle service, the Terminal Shuttle, that takes passengers between terminals. The shuttle runs 24/7, and the waiting time is usually less than 10 minutes. In addition, shuttle services are available to transportation hubs like the Singapore Cruise Centre and Resorts World Sentosa.
If you prefer to rent a car, Changi Airport has several car rental companies located in Terminal 1, Terminal 2, and Terminal 3. The companies include Avis, Budget, Hertz, Europcar, and Sixt. You can book your rental car online before arrival or at the car rental counters upon arrival. The rental rates are competitive, and you can find a range of vehicles from economy cars to luxury cars.
If you need to travel to popular tourist destinations like Orchard Road or Marina Bay Sands, you can take a shuttle bus or hire a taxi at the taxi stand located at each terminal. Taxis in Singapore are metered, and fares are reasonable. You can pay using cash or credit card, and there are additional charges for peak hours, airport pick-up, and advance bookings.
The MRT (Mass Rapid Transit) train system is another convenient way to travel from Changi Airport. The Changi Airport MRT Station is located in Terminal 2 and is part of the East-West Line. Passengers can take the train to various locations in Singapore, including downtown areas like City Hall and Raffles Place. The MRT train runs from 5:30 am to midnight, and the fare varies depending on the distance traveled.
In addition to these options, there are also private limousine services available at Changi Airport. These services offer a comfortable and personalized travel experience, and you can book them online or at the airport.
Overall, Singapore Changi Airport offers a wide range of transportation options to cater to the needs of all travelers. Whether you’re traveling on a budget or looking for luxury, you can find a suitable transportation option that meets your needs. So, choose the one that suits you best and travel in comfort and style.
Parking Options at Singapore Changi Airport
Singapore Changi Airport offers a variety of parking options for passengers. There are both open-air and covered car parks available, as well as dedicated motorcycle lots.
The airport’s most affordable parking option is the long-term surface car park, which costs SGD 0.04 per minute and is perfect for travelers who need to leave their vehicle for an extended period of time. Alternatively, the covered parking garages are more convenient for those who prefer to park closer to the airport terminals. The hourly rate for covered parking is SGD 0.05 per minute.
For added convenience, travelers can opt for valet parking services at Terminal 1 and 3. This service costs SGD 35 for the first day, with subsequent days charged at SGD 20 per day.
Passengers with disabilities can use designated parking spaces located near the airport terminals. These spaces are free of charge but require the display of a valid disability parking permit. Overall, Singapore Changi Airport offers a range of parking options to suit different budgets and preferences.
Check-In Procedures at Singapore Changi Airport
Passengers flying out of Singapore Changi Airport have several options when it comes to checking in for their flights.
One convenient option is online check-in, which is available 48 hours before the scheduled departure time. Passengers can check in from anywhere with an internet connection and print their boarding passes, saving time on arrival at the airport.
Another option is self-service check-in kiosks located at the airport. These kiosks allow passengers to select their seats, print their boarding passes, and even drop off their checked baggage. The process is quick and simple and skips the often-lengthy traditional check-in queues.
For those who prefer the traditional method, Singapore Changi Airport has several manned check-in counters, where passengers can check in their baggage and receive their boarding passes from a staff member.
Overall, Singapore Changi Airport offers passengers a variety of check-in options that are easy, efficient, and cater to different preferences. Whether travelers choose to check in online, use a self-service kiosk, or rely on a staff member at a traditional check-in counter, this airport makes the process as seamless as possible.
Security Measures and Tips for a Smooth Check at Singapore Changi Airport
Singapore Changi Airport ensures the safety and security of its passengers and the airport premises by implementing strict security measures. All passengers are required to go through security screening before entering departure gates. This includes baggage screening, metal detector checks, and body scans.
To ensure a smooth security check, passengers should prepare ahead of time. Make sure all electronic devices are charged and easily accessible. Liquids, aerosols, and gels should be in containers of 100ml or less and placed in a clear, resealable plastic bag.
Remove any items that may trigger the metal detector such as belts, jewelry, and metallic accessories. Shoes must also be removed and screened separately. Follow instructions from security personnel and be patient during the process.
By following these tips, passengers can help ensure a quick and smooth security check at Singapore Changi Airport.
Customs and Immigration at Singapore Changi Airport
Upon arrival at Singapore Changi Airport, passengers must first proceed to immigration counters for passport checks and issuance of an entry stamp. Visitors may be required to show proof of sufficient funds, return tickets and accommodation arrangements. Passengers are then directed to collect their baggage at the luggage belt before proceeding to customs clearance.
Singapore Changi Airport has a green channel for passengers who have nothing to declare and a red channel for those who need to declare dutiable and controlled goods. Prohibited items such as weapons, drugs, and pornography are strictly prohibited and may result in severe penalties.
For departing passengers, check-in counters usually open three hours before departure time. After checking in, passengers proceed to immigration counters for exit formalities where they are required to surrender their departure card and have their passports endorsed. They can then proceed to the departure gate after clearing security checks.
Overall, the customs and immigration process at Singapore Changi Airport is efficient and hassle-free, ensuring a smooth and enjoyable travel experience for all passengers.
Amenities
– Jewel Changi Airport, a multi-use complex that features attractions, retail stores, restaurants, and a hotel.
– Free movie theaters, lounges, and gardens, including the world’s tallest indoor waterfall at the Rain Vortex.
– Free WiFi, charging stations, and workstations with computers and printers.
– Various shopping options, from luxury fashion boutiques to duty-free outlets.
– Dining options ranging from fast food to Michelin-starred restaurants.
– Family-friendly amenities, including play areas, nurseries, and baby changing facilities.
– Wellness and relaxation amenities, such as spas, fitness centers, and hair salons.
– Special assistance amenities for travelers with disabilities or special needs, including wheelchair rental and priority boarding.
Accessibility Services
Singapore Changi Airport provides a range of facilities and services for passengers with disabilities or mobility issues. These include wheelchair assistance, accessible restrooms, tactile flooring, and Braille signage throughout the airport.
Passengers can also request for special services such as an escort to help them navigate the airport, or assistance with boarding and disembarking from their flight. Additionally, there are designated parking spots for persons with disabilities, as well as priority queues at security and immigration checkpoints.
Overall, Singapore Changi Airport strives to ensure that all passengers have a smooth and comfortable travel experience, regardless of their individual needs.
Connecting Flights at Singapore Changi Airport
Connecting flights at Singapore Changi Airport can be a breeze if you know what to do. First, make sure you have enough time between flights – at least two hours is recommended.
Once you arrive at the airport, follow the signs to your connecting flight’s departure gate. If you have baggage that needs to be transferred, check with the airline to ensure it will be taken care of.
If you have a longer layover, the airport offers an array of amenities and activities, including gardens, theaters, and even a swimming pool. Just be sure to keep track of time and give yourself enough time to clear security again for your next flight.
Overall, staying organized and allowing enough time for your connection will ensure a smooth and stress-free experience at Singapore Changi Airport.
Baggage Claim and Lost Property
Upon arrival at Singapore Changi Airport, passengers should proceed to the baggage claim area located near the airport exit.
Passengers are advised to collect their baggage immediately to avoid any confusion or loss.
In case of lost or damaged baggage, passengers must report it to the airline’s baggage services counter located in the baggage claim area.
A report will be filed and the airline will make every effort to locate or repair the baggage.
Passengers must provide their contact information, flight details, and a description of the missing or damaged baggage.
Emergency and Medical Facilities
In the event of an emergency at Singapore Changi Airport, passengers and visitors can contact any airport staff member or make use of the airport’s emergency call boxes.
The airport has a dedicated emergency response team that is trained to handle medical emergencies, fires, security threats, and evacuations. Additionally, there are several first-aid stations located throughout the terminals, equipped with basic medical supplies and staffed by trained professionals.
For more serious illnesses or injuries, the airport’s medical clinic provides comprehensive medical services, including consultations, examinations, medication dispensing, and minor surgical procedures. In case of a medical emergency, paramedics can transfer patients to nearby hospitals via ambulance or helicopter.
Overall, Singapore Changi Airport is well-prepared to handle any emergency situation that may arise, ensuring the safety and well-being of all passengers and staff.
Hotel Accommodations
There are several hotel accommodations available within and near Singapore Changi Airport.
The Crowne Plaza Changi Airport Hotel is located directly inside the airport and offers luxurious accommodations.
The Capri by Fraser Hotel is also located within the airport and provides a convenient location for travelers.
The Village Hotel Changi is a short 10-minute drive from the airport and offers comfortable rooms and a rooftop infinity pool.
The Aerotel Singapore is a transit hotel located within Terminal 1 of the airport, providing convenience for travelers with layovers.
The Ambassador Transit Hotel is another option located inside the airport and offers affordable accommodations for travelers with a shorter stay.
Useful Tips
Singapore Changi Airport can be overwhelming for first-time travelers. To make the most of your experience, plan your itinerary beforehand and allow ample time to explore the airport’s attractions.
If you have a long layover, consider taking a free city tour offered by the airport. These tours provide a glimpse into Singapore’s culture and attractions.
For travelers with kids, head to the children’s play areas located throughout the airport. You can also visit the Butterfly Garden or catch a movie at the 24-hour cinema.
To save money on food, consider eating at the hawker stalls located in the airport’s transit area. These stalls offer affordable and delicious local cuisine.
Finally, if you need a place to rest or freshen up, check out the airport’s transit hotels or shower facilities. With these tips in mind, navigating and enjoying Singapore Changi Airport will be a breeze.
Contact Information
Flight Information
Telephone: +65 6595 6868
Website: http://www.changiairport.com/content/cag/en/flight.html
Lost and Found
Telephone: +65 6595 6868
Email: [email protected]
Baggage Storage
Telephone: +65 6542 9792
Email: [email protected]
Medical Services
Telephone: +65 6241 8818
Website: http://www.changiairport.com/passenger-guide/airport-facilities/medical-services.html
Airports near Singapore Changi Airport
If you are considering alternative flight options or have a layover or connecting flight, there are several airports near Singapore Changi Airport. Here are some of the closest ones:
- Singapore Seletar Airport (XSP) – located approximately 14 kilometers away from Singapore Changi Airport. Transportation options include taxi or private car.
- Batam Hang Nadim Airport (BTH) – located approximately 36 kilometers away from Singapore Changi Airport. Transportation options include ferry or private car.
- Johor Bahru Senai International Airport (JHB) – located approximately 54 kilometers away from Singapore Changi Airport. Transportation options include shuttle bus, taxi, or private car.
- Malacca International Airport (MKZ) – located approximately 232 kilometers away from Singapore Changi Airport. Transportation options include bus or private car.
It’s important to note that transportation times may vary depending on traffic conditions and other factors, so it’s best to plan accordingly.