Overview of Santiago Cibao International Airport

Santiago Cibao International Airport (STI) is located in Santiago, the second-largest city in the Dominican Republic. It serves as a hub for several airlines, including JetBlue Airways, American Airlines, and Delta Air Lines. STI handles both domestic and international flights, with destinations including New York, Miami, San Juan, and Panama City.

The airport was opened in 2002 and has since undergone several expansions and renovations to accommodate the increasing number of passengers. STI has a single terminal with two levels, with facilities such as duty-free shops, restaurants, and lounges available for travelers.

One unique feature of STI is its location in the Cibao Valley, surrounded by green mountains and hills. This creates a stunning view for passengers during takeoff and landing, making it one of the most picturesque airports in the Caribbean.

STI also prioritizes safety and security, with modern technologies such as full-body scanners and video surveillance systems in place. The airport has been recognized for its safety initiatives and has received several awards for its efforts to improve passenger experience and service quality.

Overall, Santiago Cibao International Airport is a key transportation hub in the Caribbean, offering modern amenities, stunning scenery, and top-notch safety and security measures for travelers. Whether you’re visiting the Dominican Republic for business or leisure, STI is an excellent choice for your travel needs.

Terminals at Santiago Cibao International Airport

Santiago Cibao International Airport is the second busiest airport in the Dominican Republic. The airport has two terminals – Terminal A and Terminal B.

Terminal A is mainly used for domestic flights, while Terminal B handles international flights. The two terminals are located opposite each other, and passengers can easily walk between them.

Terminal A is a modern and spacious facility that underwent renovations in 2018. It has ten gates, three of which have jet bridges. The terminal has a variety of amenities, including restaurants, cafes, shops, and ATMs.

Terminal B is the larger of the two terminals and has 15 gates, six of which have jet bridges. Like Terminal A, it also has various amenities, including duty-free shops, cafes, and ATMs. Terminal B also has a VIP lounge for business and first-class passengers.

Both terminals have several check-in counters, and passengers can check in online or at the airport. The airport also provides baggage carts for passengers to use free of charge.

Overall, Santiago Cibao International Airport has modern and well-equipped terminals to ensure a comfortable travel experience for passengers.

Airlines and Destinations

  • American Airlines – Miami, New York-JFK, Charlotte
  • Delta Airlines – New York-JFK, Atlanta
  • Spirit Airlines – Fort Lauderdale, Orlando, Newark
  • JetBlue Airways – New York-JFK, Boston
  • United Airlines – Newark
  • Seaborne Airlines – San Juan
  • Air Antilles – Pointe-a-Pitre
  • Pawa Dominicana – Santo Domingo, Punta Cana

The airport operates several domestic routes to Santo Domingo, Punta Cana, Puerto Plata, and La Romana.

Some airlines may have seasonal changes to their routes and frequency of flights, so it is recommended to check directly with the airline or the airport for up-to-date information.

Transportation Options at Santiago Cibao International Airport

Santiago Cibao International Airport (STI) is the second busiest airport in the Dominican Republic, serving the city of Santiago and its surrounding areas. As a traveler arriving at STI, it’s important to know your transportation options to get around the region comfortably and conveniently.

One of the easiest ways to get from the airport to your destination is by shuttle service. Various companies offer this service and can be found outside the arrival hall. The shuttle operates on a shared-ride basis, which means you may have to wait for other passengers before departing. However, this option is cheaper than private transportation and offers pickup and drop-off services directly to your hotel.

If you prefer to have your own vehicle, there are several car rental options available at STI Airport. You can find reputable car rental companies such as Avis, Budget, and Enterprise. It’s recommended that you book your car rental in advance to ensure availability.

For a more affordable option, Santiago Cibao International Airport offers shuttle bus services that run every 30 minutes from the airport to Santiago city center. This is a convenient mode of transportation, especially if you have limited luggage. Just like the shuttle service, you can find the shuttle bus stop outside the arrival hall, and the fare is more affordable than a taxi.

Alternatively, you can also choose to take the train line from STI Airport to other neighboring cities. This option is not only convenient, but it’s also eco-friendly. Currently, there is a train line connecting STI Airport to Santo Domingo, and plans are underway to extend the line to other locations in the future.

Last but not least, if you prefer private transfer services, STI Airport has several taxi companies operating within the airport terminal. These taxis are available 24/7 and can take you wherever you need to go. However, this option can be more expensive than the other available alternatives.

In conclusion, Santiago Cibao International Airport offers various transportation options to fit your budget, preference, and destination. Whether you opt for private transfer or public transportation, you’re bound to find an option that suits your needs. Just remember to do your research and plan ahead to ensure a smooth and stress-free travel experience.

Parking at Santiago Cibao International Airport

Santiago Cibao International Airport offers several parking options that provide convenient access to the terminals. The airport has both short-term and long-term parking areas that are available 24/7.

For those who need to park for just a few hours, the short-term parking lot is the best option. The hourly rate is $2 and the daily rate is $16. This lot is located just steps away from the terminal, making it easy to drop off or pick up passengers.

On the other hand, if you need to park your car for an extended period of time, the long-term parking lot is the way to go. The daily rate for this lot is $10, making it a more cost-effective option for travelers who will be away for a few days or longer.

There is also a covered parking garage available for travelers who want extra protection for their vehicles. The daily rate for this garage is $20. Whichever parking option you choose, there are ample spaces available, so you won’t have to worry about finding a spot.

Check-In Procedures

The check-in process at Santiago Cibao International Airport includes online, self-service, and traditional methods. Passengers can check-in online up to 24 hours before their flight departure time. This allows them to avoid the long lines at the airport and select their seats in advance.

For those who prefer a self-service option, there are multiple kiosks located throughout the airport. These kiosks allow passengers to print their boarding passes and baggage tags. Once printed, passengers can proceed to the bag drop-off counters to check their luggage.

Alternatively, passengers can opt for the traditional check-in method and approach the check-in counters. The airport staff will assist with printing boarding passes and checking in luggage.

Regardless of the method chosen, passengers are required to present valid identification documents such as passports or national IDs. They must also comply with the airline’s baggage restrictions and have their luggage weighed and tagged accordingly.

After completing the check-in process, passengers should proceed to security screening and immigration clearance before arriving at their designated boarding gate. It is recommended that passengers arrive at the airport at least two hours before their flight departure time to allow sufficient time for check-in procedures and other pre-flight preparations.

Securing Your Travel: Tips for a Smooth Security Check at Santiago Cibao International Airport

At Santiago Cibao International Airport, the security procedures are designed to ensure the safety of passengers and their belongings. All passengers are required to pass through a security checkpoint before boarding their flight.

To expedite the security process, it’s recommended to pack all liquids, gels, and aerosols in a clear plastic bag and remove them from your carry-on luggage before reaching the checkpoint. Remember to also remove any electronic devices larger than a smartphone from your carry-on bag and place them in a separate bin.

It’s important to wear comfortable shoes that can be easily removed for the screening process. Additionally, avoid wearing clothing or accessories that contain metal, as they may set off the metal detector and prolong the screening process.

Lastly, always have your boarding pass and government-issued identification ready for inspection. By following these tips, you can help make the security check at Santiago Cibao International Airport a smooth and stress-free experience.

Customs and Immigration at Santiago Cibao International Airport

Arriving passengers will first need to go through immigration where their passports and visas (if needed) will be checked. Then, they will proceed to baggage claim to retrieve their luggage. After collecting their bags, passengers will then pass through customs, where their belongings may be inspected.

For departing passengers, the process is similar. They will check in for their flight and then go through security. Once through security, they will go through immigration, where their passports will be checked. Following this, they will proceed to their gate for departure.

It is important for passengers to have all necessary documents and forms completed before arriving at the airport to ensure a smooth customs and immigration process.

Amenities

– Duty-free shops
– Restaurants and cafes
– Free Wi-Fi
– ATMs and currency exchange
– Car rental services
– VIP lounges
– Information desk and customer service
– Baggage storage
– Public telephones and charging stations

The Santiago Cibao International Airport offers a wide range of amenities for travelers of all kinds. From duty-free shopping to delicious dining options, you’ll find everything you need to make your trip comfortable and enjoyable. Stay connected with the airport’s free Wi-Fi, or take care of any financial needs with convenient ATMs and currency exchange services. If you need transportation, car rental services are available onsite. For those looking for a more luxurious experience, VIP lounges offer stylish surroundings and personalized service. Helpful staff at the information desk and customer service center are always available to assist with any questions or concerns. If you need to store your luggage before or after your flight, baggage storage is provided. And if you need to make a call or charge your devices, public telephones and charging stations are located throughout the airport.

Accessibility Services

Santiago Cibao International Airport provides a range of facilities and services to cater to the needs of passengers with disabilities or mobility issues.

These services include accessible parking spaces, wheelchair ramps, adapted restrooms, and elevators with audible signals. The airport also has specially trained personnel to assist passengers with disabilities during check-in, security screening, and boarding.

Passengers with disabilities can request assistance at least 48 hours before their flight through the airport’s website, email, or phone. Additionally, the airport also provides special seating arrangements and transportation services within the terminal building.

Santiago Cibao International Airport is committed to ensuring that all passengers have a comfortable and stress-free travel experience. Therefore, the airport continues to improve its accessibility services and facilities to meet the needs of all passengers.

Connecting Flights at Santiago Cibao International Airport

When catching a connecting flight at Santiago Cibao International Airport, it is important to know which terminal your connecting flight departs from. The airport has two terminals, and they are not connected by a walkway.

If you have checked luggage, make sure it is tagged to your final destination. You will need to clear immigration and customs before proceeding to your next flight.

Make note of the departure gate and boarding time for your connecting flight. It is recommended to arrive at the gate at least 30 minutes before departure. If you have any concerns or issues, seek assistance from the airline representative.

Baggage Claim and Lost Property

After arriving at Santiago Cibao International Airport, passengers must proceed to the baggage claim area.
Here, they can locate their luggage by identifying the carousel assigned to their flight number.
In case of lost or damaged baggage, passengers must report to the airline’s baggage service office located in the baggage claim area.
Passengers must provide their flight information, baggage tags, and a description of the lost or damaged item.
The airline will provide a reference number to track the status of the lost or damaged luggage.
Passengers can also check the status of their lost or delayed baggage online using the airline’s website or app.

Emergency and Medical Facilities

In the event of an emergency at Santiago Cibao International Airport, trained personnel are available to handle the situation promptly. First aid stations are located throughout the airport, equipped with basic medical supplies.
Additionally, there is a medical clinic that can provide emergency medical care or assistance. The clinic is staffed with doctors and nurses who are available 24/7. In case of a serious medical emergency, an ambulance can be called to transport the patient to the nearest hospital.
All airport staff members are trained in emergency procedures and know how to respond quickly and effectively to any situation that may arise. Passengers who require special assistance or have specific medical needs are encouraged to inform their airline prior to their flight to ensure that appropriate accommodations can be made.

Hotel Accommodations

There are several hotels within or near Santiago Cibao International Airport that offer comfortable accommodations to travelers.

1. Hodelpa Garden Court Hotel: Just 1.3 miles from the airport, this hotel offers a free shuttle service to and from the airport, an outdoor pool, and a restaurant.

2. Hotel El Gran Almirante: This hotel is located 8.4 miles from the airport and features a fitness center, outdoor pool, and on-site restaurant.

3. Hotel Aloha Sol: Located 6.3 miles from the airport, this hotel offers an outdoor pool, on-site restaurant, and free Wi-Fi.

4. Hodelpa Centro Plaza: Just 2.7 miles from the airport, this hotel features a rooftop terrace, outdoor pool, and on-site restaurant.

5. Hotel Matum: This hotel is located 5.1 miles from the airport and offers a casino, outdoor pool, and on-site restaurant.

Useful Tips:

Here are some insider tips for navigating and enjoying Santiago Cibao International Airport.
Firstly, make sure to arrive at the airport at least two hours prior to your flight to allow enough time for security and check-in procedures.
Secondly, if you have a long layover, consider taking advantage of the airport’s VIP lounge which offers comfortable seating, snacks, and beverages.
Thirdly, if you need to grab a bite to eat or do some shopping, head to the second level where you’ll find a variety of dining options and shops.
Lastly, don’t forget to grab a souvenir from one of the airport’s gift shops before you depart.

Contact Information

– Lost and Found: +1 809-233-8340, ext. 2123
– Immigration office: +1 809-688-5571
– Customs: +1 809-586-0189
– VIP Lounges: +1 809-233-8000, ext. 4000
– Parking: +1 809-233-8204
– Airport Police: +1 809-233-8500 (ext. 8411) or 911 in case of emergency

For more information, visit the airport’s official website at www.aeropuertocibao.com.do or email [email protected].

Airports Near Santiago Cibao International Airport

There are several other airports within a reasonable distance of Santiago Cibao International Airport:

  • La Isabela International Airport (57 miles away) – Transportation options include taxis and rental cars.
  • Punta Cana International Airport (183 miles away) – Transportation options include shuttles, taxis, and rental cars.
  • Cibao International Airport (5.6 miles away) – Transportation options include taxis and rental cars.

If you’re looking for alternative flight options or have a layover or connecting flight, these airports may be worth considering. Be sure to check transportation options and any necessary travel documents before making your plans.

Useful Links

Wikipedia