Overview of Sandakan Airport
Sandakan Airport is a domestic airport located in Sandakan, Sabah, Malaysia. It serves as the main gateway for visitors travelling to Sandakan, which is known for its wildlife and ecotourism attractions. The airport is operated by Malaysia Airports Holdings Berhad and has a single terminal building.
Sandakan Airport has a runway that is 3,200 meters long and can accommodate various types of aircraft. It offers flights to several domestic destinations such as Kuala Lumpur, Kota Kinabalu, and Tawau through airlines such as AirAsia, Malaysia Airlines, and Malindo Air. The airport also has a cargo terminal that handles various types of cargo.
The airport terminal has basic facilities such as ATMs, restaurants, cafes, and souvenir shops. There are also duty-free shops where passengers can buy tax-free items. Sandakan Airport provides free Wi-Fi access throughout the terminal building, allowing passengers to stay connected while waiting for their flights.
Transportation to and from Sandakan Airport is available through taxis, buses, and rental cars. Taxis are readily available outside the airport terminal, while buses and rental cars can be arranged in advance. The airport is also serviced by several tour operators who offer packages to visit popular attractions in Sandakan and nearby areas.
In summary, Sandakan Airport is a well-equipped and convenient domestic airport that serves as the main gateway to Sandakan. With its modern facilities and various transportation options, it provides a comfortable and hassle-free experience for travellers visiting this beautiful region of Sabah.
Terminals at Sandakan Airport
Sandakan Airport is divided into two terminals: the domestic terminal and the international terminal. The domestic terminal handles flights to and from domestic destinations, while the international terminal handles flights to and from international destinations.
The domestic terminal has a capacity of 1.5 million passengers per year and consists of a single storey building. It has a total of 10 check-in counters, baggage carousels, and a few retail outlets such as souvenir shops and a coffee shop. The terminal is equipped with basic facilities such as restrooms, prayer rooms, and baby changing rooms.
The international terminal, on the other hand, has a capacity of 500,000 passengers per year and is a two-story building. It has eight check-in counters, three boarding gates, and a restaurant. The terminal is also equipped with more advanced facilities such as duty-free shops, VIP lounges, and immigration counters.
Both terminals have ample parking spaces for cars and buses. The airport provides a shuttle service between the two terminals, which operates every 10 minutes. The shuttle service is free for passengers and visitors.
Overall, the terminals at Sandakan Airport are relatively small compared to other international airports but are well-maintained and provide sufficient facilities for passengers. Efforts have also been made to improve the airport’s infrastructure, such as the ongoing construction of a new runway and taxiway, which is expected to increase the airport’s capacity and attract more airlines to operate at the airport.
Airlines and Destinations
The following airlines operate from Sandakan Airport: Malaysia Airlines, AirAsia, Malindo Air, and Maswings.
Malaysia Airlines operates domestic flights to Kota Kinabalu, Kuala Lumpur, and Tawau. They also have international flights to Guangzhou and Hong Kong.
AirAsia operates both domestic and international routes. Their domestic destinations include Kota Kinabalu, Kuala Lumpur, Kuching, Miri, Penang, and Tawau. Their international destinations include Shenzhen and Taipei.
Malindo Air operates flights to Kuala Lumpur only.
Maswings operates domestic flights to several destinations in Sabah including Kudat, Lahad Datu, and Sandakan. They also operate flights to Bandar Seri Begawan in Brunei and Pontianak in Indonesia.
It is important to note that some of these airlines may have seasonal changes to their routes, so it is recommended to check with the airline or travel agent for the latest information.
Transportation Options at Sandakan Airport
Sandakan Airport offers a variety of transportation options for visitors arriving in the city. One of the most popular choices is to take a shuttle or taxi from the airport to your accommodation. The airport has a taxi stand just outside the terminal, making it easy to find a ride.
For those who prefer to drive themselves, car rental services are available at the airport. Several well-known rental companies have offices on-site, including Hertz, Avis, and Budget. Visitors can book their vehicle online prior to arrival or arrange a rental upon arrival at the airport.
Another option for transportation from the airport is the shuttle bus. The shuttle bus service provides regular transfers between the airport and several destinations in Sandakan, including major hotels, shopping centers, and tourist attractions. Tickets for the shuttle bus can be purchased at the airport or online in advance.
If you are traveling within Sabah, train lines are also available at Sandakan Airport. The train station is located just a short walk away from the airport terminal, and trains run regularly to destinations such as Kota Kinabalu, Tawau, and Lahad Datu. It’s essential to check the train schedule in advance at the airport to ensure you arrive on time for your journey.
In addition to these transportation options, visitors can also book private transfers or arrange for a rental car with a driver for a more personalized experience. No matter which transportation option you choose, Sandakan Airport has you covered.
Parking Options at Sandakan Airport
Sandakan Airport provides both short-term and long-term parking options for passengers. The short-term parking area is located in front of the airport terminal building, making it convenient for those who only need to park for a few hours. The long-term parking area is located a bit further away from the terminal building.
For short-term parking, rates are charged hourly, with a maximum daily rate. If you need to park for a longer period, the long-term parking option provides a lower daily rate. Both parking areas are secure, well-lit, and monitored by CCTV cameras.
The short-term parking rates start at RM 3 for the first hour, followed by RM 1 for every subsequent half-hour. The maximum daily rate for short-term parking is RM 20. For long-term parking, the first day is charged at RM 15, and every subsequent day is RM 5.
It is recommended to book your parking spot in advance, especially during peak travel seasons, to ensure availability. The parking options at Sandakan Airport provide a safe and convenient parking solution for travelers.
Check-In Procedures
Sandakan Airport offers a range of check-in options for passengers to choose from. Online check-in is available 48 hours before the flight’s departure time and can be done through the airline’s website. This option allows passengers to select their preferred seats and print their boarding passes from the comfort of their own homes.
For those who prefer a more self-service approach, Sandakan Airport has kiosks located in the terminal. Passengers can use these kiosks to check-in, select their seats, and print their boarding passes. The process is fast and easy, and it helps to reduce wait times at the traditional check-in counters.
Traditional check-in counters are also available at Sandakan Airport for passengers who prefer this method. These counters are staffed by airline agents who will assist passengers with checking in, selecting their seats, and printing their boarding passes. Passengers who have special requests or require additional assistance should opt for this method.
Regardless of the method chosen, it is important for passengers to arrive at the airport with ample time to complete the check-in process and proceed through security. It is recommended that passengers arrive at least two hours before their scheduled departure time to allow for any unexpected delays or complications.
Security Measures and Tips at Sandakan Airport
Sandakan airport takes passenger security seriously, and as such has implemented strict security procedures.
Before entering the terminal, all passengers must pass through a security screening, which may include x-ray machines and metal detectors.
Passengers are also required to produce valid identification documents, such as passports or national ID cards.
To make your security check as smooth as possible, be sure to pack your carry-on luggage appropriately and remove all personal items from your pockets before going through the screening.
Additionally, avoid wearing clothing with excess metal, such as belts and jewelry, as this can trigger the metal detectors and cause unnecessary delays.
By following these tips and being prepared for the security screening process, you can help ensure a safe and hassle-free travel experience at Sandakan airport.
Customs and Immigration at Sandakan Airport
Upon arriving at Sandakan Airport, passengers must first go through the immigration counters before proceeding to the baggage claim area. Visitors are required to present a valid passport with at least six months validity and a return or onward ticket.
After clearing immigration, passengers will proceed to the baggage claim area to collect their luggage. Once they have their bags, passengers should go through customs clearance by presenting their declaration form and declaring any items that are restricted or prohibited.
When departing from Sandakan Airport, passengers must check-in for their flight and then go through security screening before proceeding to the immigration counters. Passengers must present their passport, boarding pass, and proof of onward travel.
After clearing immigration, passengers will go through security screening again before reaching the departure gates. Before boarding the flight, passengers must declare any goods purchased abroad that exceed the duty-free allowance.
Amenities
- Retail shops selling souvenirs, snacks, and duty-free items.
- Restaurants and cafes offering a variety of local and international cuisine.
- Lounges for premium passengers or members of certain loyalty programs.
- Banks and ATMs for currency exchange and financial transactions.
- Free WiFi throughout the terminal building.
- Public telephones and charging stations for electronic devices.
- Baby care facilities and prayer rooms for Muslim travelers.
Accessibility Services
Sandakan Airport provides facilities and services for passengers with disabilities or mobility issues. These include wheelchair assistance from the check-in counter to the boarding gate and vice versa, as well as special boarding facilities for those who require it.
Passengers can also request for an electric cart service to transport them within the airport premises. There are reserved parking spaces near the terminal entrance for vehicles carrying passengers with disabilities.
Additionally, accessible toilets are available throughout the airport. For further inquiries and assistance, passengers can contact the customer service counter upon arrival. Sandakan Airport strives to make travel easier and more convenient for all passengers.
Connecting Flights at Sandakan Airport
When catching a connecting flight at Sandakan Airport, it is important to first check your itinerary and the departure time of your next flight. You should also confirm the gate number and terminal of your connecting flight.
If your layover period is long enough, you may want to explore the airport or take a rest at one of the lounges. However, if you have a tight schedule, it is recommended that you proceed directly to your departure gate.
In case you need to change terminals, there are shuttle buses available to transport passengers between terminals. Make sure you allocate enough time for this transfer, as well as for security check and immigration clearance procedures.
To avoid missing your connecting flight, always keep an eye on the time and listen closely to announcements regarding your flight. If you are experiencing any delays or issues, seek assistance from airport personnel immediately.
Baggage Claim and Lost Property
Upon arrival at Sandakan Airport, passengers are directed to the baggage claim area located near the arrivals hall.
Passengers must present their baggage tags to airport staff before collecting their luggage.
In the event that luggage is lost or damaged, passengers should report the issue to the airport’s assistance counter immediately.
A report will be filed and passengers will be given a reference number to track the status of their claim.
If lost luggage is found, it will be delivered to the passenger’s address or held for collection at the airport.
Emergency and Medical Facilities
Sandakan Airport has trained emergency personnel on site to handle any medical emergencies that may arise. In the event of an emergency, passengers can contact these personnel or airport staff for immediate assistance.
The airport also has well-equipped medical facilities, including a clinic and pharmacy. These facilities are equipped to handle minor injuries and illnesses. For more serious medical cases, patients are transported to a nearby hospital for further treatment.
In addition, the airport has a dedicated team of firefighters and emergency responders who are available 24/7 to respond to any fire or other crisis situations. They are equipped with the latest fire-fighting equipment and training to quickly and effectively respond to any emergency.
Hotel Accommodations
There are several hotel accommodations available within and near Sandakan Airport for travelers. Some of the hotels provide shuttle services to and from the airport for the convenience of their guests.
Here’s a list of five hotels near Sandakan Airport with their distance from the airport:
1. My Dream Hotel – 0.3 km
2. Four Points by Sheraton Sandakan – 2.2 km
3. Hotel Sandakan – 3.6 km
4. Sepilok Nature Resort – 24.5 km
5. Sabah Hotel Sandakan – 26 km
All of these hotels offer comfortable rooms with modern amenities, such as free Wi-Fi, air-conditioning, and satellite TVs. Most of them also have on-site restaurants where guests can enjoy delicious meals during their stay. Whether you’re traveling for business or leisure, you’re sure to find the perfect accommodation near Sandakan Airport.
Useful Tips for Navigating and Enjoying Sandakan Airport
As a traveler, some insider tips can make your experience at the Sandakan Airport more enjoyable. Firstly, plan to arrive at the airport earlier than usual as it can get busy during peak season. Secondly, check-in online to avoid long queues at the counter.
Thirdly, make sure you have all your necessary documents ready such as your passport and boarding pass. Fourthly, pack light to avoid excess baggage fees and make your travel less stressful.
Lastly, explore the duty-free shops and cafes available within the airport to pass time before boarding your flight. Remember these travel tips to ensure a smooth and stress-free experience at Sandakan Airport.
Contact Information
Airport Operation Center (AOC): +60 89-672 226
Fire and Rescue Department: +60 89-670 557
Airport Police Station: +60 89-671 222
Customer Service: +60 89-672 323
Lost & Found: +60 89-672 323
Baggage Services: +60 89-672 323
Airports near Sandakan Airport
For travelers looking for alternative flight options, or those with layovers or connecting flights, there are several airports in the vicinity of Sandakan Airport:
- Lahad Datu Airport – located approximately 85km southwest of Sandakan Airport. Transportation options may include car rental or taxi.
- Tawau Airport – located approximately 270km southeast of Sandakan Airport. Transportation options may include car rental or taxi.
- Kota Kinabalu International Airport – located approximately 330km west of Sandakan Airport. Transportation options may include domestic flights or car rental.
It is important to note that transportation options may vary depending on availability and time of day. It is recommended to research and plan transportation in advance.