Overview
Sam Ratulangi Airport is the main airport serving Manado, the capital of North Sulawesi province in Indonesia. The airport is named after Sam Ratulangi, a national hero who was a pioneer of the Indonesian independence movement.
The airport has a single runway and one terminal building with two floors. It is located approximately 13 kilometers northeast of Manado city center. In 2019, the airport handled more than 6 million passengers, making it one of the busiest airports in Indonesia.
Sam Ratulangi Airport serves domestic and international flights to various destinations in Asia and Australia. There are several airlines operating at the airport, including Garuda Indonesia, Lion Air, AirAsia, and Cathay Dragon.
The airport offers various facilities such as ATMs, a duty-free shop, restaurants, and a VIP lounge. Passengers can also access free Wi-Fi throughout the terminal building. There are several transportation options available to get to and from the airport, including taxis, buses, and rental cars.
Overall, Sam Ratulangi Airport provides a convenient gateway to explore the beautiful natural attractions of North Sulawesi. From diving in Bunaken National Marine Park to trekking on Mount Lokon, visitors can experience the breathtaking beauty of this region.
Terminals at Sam Ratulangi Airport
Sam Ratulangi International Airport is located in Manado, North Sulawesi, Indonesia. It has two terminals: Terminal 1 and Terminal 2. Terminal 1 serves domestic flights, while Terminal 2 serves international flights.
Terminal 1 is a relatively small terminal with limited facilities. It has four gates and can accommodate up to 800 passengers at a time. The terminal has several shops and restaurants, including a convenience store, a coffee shop, and a food court. Passengers can also use free Wi-Fi while waiting for their flights.
On the other hand, Terminal 2 is a larger terminal that can accommodate up to 2,500 passengers at a time. It has eight gates and provides more facilities than Terminal 1. The terminal has several duty-free shops, restaurants and cafes, including Starbucks and Dunkin Donuts. Passengers can also use free Wi-Fi and charging stations throughout the terminal.
Both terminals are equipped with modern facilities and have undergone renovations to provide better services to passengers. The airport also provides wheelchair services for disabled passengers and a VIP lounge for those who want to relax before their flights.
In terms of transportation, there are taxis available outside both terminals, as well as shuttle buses that run between the city center and the airport. Passengers can also use ride-sharing apps like Grab or Gojek to get to their destination.
Overall, Sam Ratulangi International Airport’s terminals provide adequate services for passengers. While Terminal 1 is smaller and has limited facilities, Terminal 2 offers more amenities for international travelers. With the airport’s ongoing efforts to improve its services, it is expected to become a more convenient and efficient gateway to North Sulawesi.
Airlines and Destinations
The Sam Ratulangi Airport serves a variety of airlines, including Garuda Indonesia, Lion Air, Citilink, Batik Air, Sriwijaya Air, Wings Air, Nam Air, and AirAsia Indonesia.
Garuda Indonesia operates both domestic and international routes, with destinations such as Jakarta, Makassar, Denpasar, Manado, Seoul, and Singapore. Lion Air also serves domestic and international routes, with destinations such as Jakarta, Makassar, Surabaya, Guangzhou, Kuala Lumpur, and Singapore.
Citilink operates primarily domestic routes, with destinations such as Jakarta, Bali, Surabaya, and Batam. Batik Air also serves mainly domestic routes, with destinations such as Jakarta, Denpasar, Makassar, and Medan.
Sriwijaya Air operates domestic routes to destinations such as Jakarta, Denpasar, Makassar, and Balikpapan. Wings Air also serves domestic routes, with destinations such as Manado, Ternate, and Morotai.
Nam Air operates domestic routes to destinations such as Jakarta, Makassar, and Merauke. AirAsia Indonesia serves international routes to Kuala Lumpur and Clark, as well as domestic routes to Jakarta, Bali, and Yogyakarta.
Some airlines may have seasonal changes in their routes or frequency of flights, so it’s always best to check with the airline directly or with a travel agent for the latest information.
Transportation Options at Sam Ratulangi Airport
Sam Ratulangi Airport in Manado, Indonesia is a busy airport that serves many domestic and international flights. For travelers arriving at the airport, there are several transportation options available to get to their final destination.
One of the most popular options for transportation from Sam Ratulangi Airport is shuttle services. Several shuttle companies provide pick-up and drop-off services from the airport to various destinations in Manado. These services are pre-booked and can be arranged in advance or upon arrival. The prices vary depending on the distance, but they are generally affordable.
Another transportation option at Sam Ratulangi Airport is car rentals. There are several car rental companies located at the airport, including well-known global brands such as Avis, Hertz, and Budget. Renting a car gives you the freedom to explore Manado and its surrounding areas at your own pace. However, it is important to note that driving in Manado can be challenging, especially for first-time visitors.
If you prefer public transportation, there is also a shuttle bus service available at Sam Ratulangi Airport. The shuttle bus runs to and from Manado city center and the journey takes approximately one hour. The shuttle bus is a budget-friendly option and is suitable for those who are traveling on a tight budget.
For those who want to experience a more traditional way of transportation in Indonesia, there are train lines available at Sam Ratulangi Airport. The trains connect passengers to several destinations in North Sulawesi, including Bitung and Kotamobagu. However, the train service can be unreliable and unpredictable, so it is recommended to check the schedule and plan your trip accordingly.
In conclusion, Sam Ratulangi Airport offers various transportation options for travelers to get to their final destination. Whether you choose shuttle services, car rentals, shuttle bus, or train lines, there is an option that suits your budget and travel needs. It is essential to plan ahead and research your transportation options to have a hassle-free and pleasant journey.
Parking at Sam Ratulangi Airport
Sam Ratulangi Airport offers several parking options for travelers who need to leave their vehicles at the airport while traveling.
The airport has short-term and long-term parking lots located within walking distance of the terminal building. The short-term parking lot is ideal for those picking up or dropping off passengers. It costs IDR 5,000 for the first hour and IDR 4,000 for every subsequent hour.
The long-term parking lot is suitable for those leaving their vehicles at the airport for an extended period. It costs IDR 50,000 per day, with a maximum charge of IDR 300,000 for a week’s stay.
In addition to these options, the airport also has a valet service for travelers who want the convenience of having their cars parked for them. The valet service costs IDR 50,000 per day, with a maximum charge of IDR 300,000 for a week’s stay.
Travelers can pay for parking using cash or credit cards at automated payment machines located in the parking lots. It is important to note that parking spaces fill up quickly during peak travel periods, so it is advisable to arrive early to secure a spot.
Check-In Procedures:
Sam Ratulangi Airport offers various check-in procedures to ensure a hassle-free experience for passengers.
Passengers can check-in online through the airline’s website or mobile app up to 24 hours before their scheduled flight departure.
Self-service kiosks are also available at the airport for passengers who prefer to check-in themselves. These kiosks allow passengers to print their boarding pass and baggage tags.
For those who prefer the traditional method, there are check-in counters with airline staff available to assist passengers with the check-in process.
Passengers are required to show their ID and travel documents before being issued their boarding pass. Baggage will be checked and tagged before being sent to the baggage handling system.
After completing the check-in process, passengers can proceed to the security checkpoint and then to their assigned gate for boarding.
Overall, the check-in process at Sam Ratulangi Airport is efficient and convenient, with various options available for passengers to choose from depending on their preference and needs.
Security Measures and Tips at Sam Ratulangi Airport
Sam Ratulangi Airport takes security seriously to ensure the safety of passengers and staff. Security procedures include baggage screening, body scanning, metal detectors, and random checks.
To ease your security check, make sure to pack your liquids in a clear plastic bag and remove any electronics from your carry-on luggage. Wear slip-on shoes to make the security process quick and easy.
Follow the instructions given by the security personnel and remain calm throughout the process. Remember that these measures are in place for your safety and those around you.
Customs and Immigration
For arriving passengers, once you disembark from the plane, follow the signs to the immigration area. Have your passport and boarding pass ready for inspection and fill out the arrival card. The immigration officer will stamp your passport and give you an entry permit that you must keep with you at all times during your stay.
After clearing immigration, you will proceed to the baggage claim area to retrieve your luggage. Make sure to keep your baggage claim tag handy, as you will need to present it to the customs officer. The customs officer will ask you about your belongings and may search your bags, so be prepared to answer questions truthfully.
For departing passengers, proceed to the check-in counter and have your travel documents and luggage ready. After checking in, you will proceed to the immigration area for departure processing. The immigration officer will verify your identity and departure documents before stamping your passport.
Once you have cleared immigration, proceed to the security screening checkpoint. Make sure to remove any liquids or electronics from your carry-on bags and place them in the plastic bins provided. After passing through security, you will be directed to your departure gate.
Amenities
- Food and beverage options, including restaurants and cafes
- Duty-free shops selling a variety of products
- Retail stores for souvenirs and gifts
- Lounges for passengers with special access
- Free Wi-Fi throughout the airport
- ATMs and currency exchange services
- Baby care facilities and children’s play areas
- Prayer rooms for religious observance
- Medical clinic and pharmacy services
- Baggage storage and lockers
- Information desks and customer service centers
Accessibility Services
Sam Ratulangi Airport is committed to ensuring accessibility for all passengers, including those with disabilities or mobility issues. The airport provides facilities and services to assist these passengers throughout their journey.
Passengers with disabilities or mobility issues can request assistance from the airport’s dedicated Customer Service Officers. These officers are highly trained and experienced in providing support to passengers with special needs. They can assist with check-in, security screening, boarding, and disembarkation procedures.
The airport also provides wheelchair assistance, accessible restrooms, and designated parking areas for passengers with disabilities. Additionally, there are visual and audible aids throughout the airport to assist passengers with hearing and vision impairments.
Overall, Sam Ratulangi Airport strives to provide a safe, comfortable, and inclusive experience for all passengers.
Connecting Flights at Sam Ratulangi Airport: Tips and Process
When catching a connecting flight at Sam Ratulangi Airport, it’s important to plan ahead. Check your itinerary and make sure you have enough time between flights.
If you’re flying internationally, you’ll likely need to go through customs and immigration before catching your connecting flight. Make sure you have all necessary documents and visas.
Once you land at Sam Ratulangi Airport, follow the signs to the transfer desk or ask an airport staff member for assistance. They can guide you through the process and tell you where to go for your connecting flight.
It’s a good idea to familiarize yourself with the airport layout and the distance between your arrival gate and departure gate. Some airports require a bus or train transfer, so factor in extra time for that.
Lastly, if you’re worried about missing your connecting flight, consider booking a longer layover or purchasing travel insurance that covers missed connections.
Baggage Claim and Lost Property
Upon arrival, passengers are directed to the baggage claim area where they can retrieve their checked luggage. Baggage carts are available for those who need assistance.
In the event that a passenger’s luggage is lost or damaged, they should immediately report it to the airline representative at the airport. The representative will provide a claim form to be filled out and submitted.
Passengers should also provide a detailed description of their lost or damaged luggage as well as their contact information. The airline will then investigate and try to locate the missing baggage or reimburse the passenger for any damages incurred.
If a passenger finds luggage that does not belong to them, they should report it to the lost and found department immediately. The lost and found office is located within the baggage claim area.
Emergency and Medical Facilities
In case of emergencies, Sam Ratulangi Airport has trained medical personnel and emergency response teams available 24/7.
There is a first aid station located near the departure gates, equipped with basic medical supplies and equipment.
Ambulance services are also available on standby, ready to transport patients to nearby hospitals if necessary.
Additionally, there are several medical clinics and pharmacies located within the airport terminal for any non-life-threatening medical needs.
Hotel Accomodations
There are several hotel options available within or near Sam Ratulangi Airport in Manado, Indonesia.
Some of the closest hotels to the airport include Four Points by Sheraton Manado (0.5 miles), Swiss-Belhotel Maleosan Manado (0.8 miles), MaxOne Hotel at Vivo (1.3 miles), Grand Anita Hotel (1.4 miles), and Sintesa Peninsula Hotel Manado (1.9 miles).
Each of these hotels offers comfortable accommodations and convenient access to the airport for travelers arriving or departing from Manado.
Useful Tips:
At Sam Ratulangi Airport, it’s essential to arrive early to avoid long lines and congestion.
Be sure to double-check your flight details and ensure that you have the proper documentation.
If you have time to spare, explore the nearby shops and restaurants for some local culture and cuisine.
Consider bringing an empty water bottle to refill post-security, as there are often water fountains available.
Lastly, don’t forget to relax and enjoy your time at the airport – it can be a fun and exciting part of your travel experience!
Contact Information
– Airport information desk: +62 431 841 616
– Baggage storage: +62 431 848 111
– Lost and found: +62 431 846 057
– Medical services: +62 431 854 879
– Police station: +62 431 857 575
– Taxi service: +62 431 869 999
Airports Near Sam Ratulangi Airport
There are several airports in the vicinity of Sam Ratulangi Airport:
- Minahasa Airport – located 20 kilometers southeast of Sam Ratulangi Airport, this airport can be reached by taxi or private car.
- Bunaken Airport – located 30 kilometers north of Sam Ratulangi Airport, this airport can be reached by taxi or private car.
- Talise Airport – located 40 kilometers southwest of Sam Ratulangi Airport, this airport can be reached by taxi or private car.
It is recommended to check with airlines for flight options and connections to these airports.