Overview
Roberts Field, also known as Redmond Municipal Airport, is a public airport located in Central Oregon. It serves the cities of Redmond, Bend, and the surrounding areas. The airport is owned and operated by the city of Redmond and offers commercial and general aviation services.
The airport has one terminal building with two concourses that serve major airlines such as Alaska, American, Delta, and United. It also has a general aviation area with a fixed-base operator providing services for private planes and helicopters. Roberts Field is the second busiest airport in Oregon, after Portland International Airport.
In addition to commercial and general aviation services, the airport also plays a vital role in supporting the region’s economy. The airport is home to numerous aviation-related businesses, including aircraft maintenance, repair, and overhaul facilities, as well as flight schools and charter services.
Roberts Field is also known for its scenic location and proximity to popular tourist destinations such as the Cascade Mountains, Smith Rock State Park, and the High Desert Museum. The airport offers rental car services and ground transportation options for passengers to explore the area.
Overall, Roberts Field is an important transportation hub for Central Oregon, connecting the region to major cities across the western United States. With its modern facilities, convenient location, and strong economic impact, Roberts Field is an integral part of the community and an essential asset for travelers and businesses alike.
Terminals at Roberts Field
Roberts Field, also known as Redmond Municipal Airport, is a public airport located in Deschutes County, Oregon. The airport has two terminals – one for commercial airlines and one for general aviation. The commercial terminal is called the Robert L. and Joyce S. Eaton terminal, while the general aviation terminal is called the Paul J. Orme Jr. Terminal.
The Eaton terminal is the main terminal of the airport and serves airlines such as Alaska Airlines, American Airlines, and Delta Air Lines. It has a modern design and features various amenities for passengers, including restaurants, vending machines, and souvenir shops. The terminal also has free Wi-Fi and charging stations throughout.
The Paul J. Orme Jr. Terminal is smaller than the Eaton terminal but also has its own set of amenities. It serves private and corporate aircraft and has a lounge area for pilots. The terminal also has a conference room that can be rented out for meetings or events.
Both terminals at Roberts Field have undergone recent renovations to improve their functionality and aesthetics. In 2016, the Eaton terminal underwent a $20 million renovation that included expanding the passenger screening area and adding new seating options. The Orme terminal also received a facelift in 2019 that included updating the interior design and adding more amenities for pilots.
Overall, the terminals at Roberts Field provide a pleasant and efficient travel experience for both commercial and general aviation passengers. From modern amenities to recent renovations, these terminals ensure that all travelers feel comfortable and welcome at this Oregon airport.
Airlines and Destinations
The following airlines operate from Roberts Field: United Airlines, Delta Air Lines, American Airlines, Southwest Airlines, and Alaska Airlines.
United Airlines flies to Denver, Chicago, Houston, San Francisco, and Newark. Delta Air Lines serves Atlanta, Minneapolis, Salt Lake City, and Seattle. American Airlines offers flights to Dallas/Fort Worth and Phoenix.
Southwest Airlines operates direct flights to Las Vegas, Oakland, San Jose, and Denver. Alaska Airlines provides service to Seattle.
Some routes are seasonal, particularly those to warm-weather destinations like Phoenix and Las Vegas. It’s always best to check with individual airlines for the most up-to-date information on their schedules and routes.
Transportation Options at Roberts Field
Roberts Field, also known as Redmond Municipal Airport, is located in Redmond, Oregon and serves the Central Oregon region. While it is a relatively small airport compared to others, there are still several transportation options available for travelers.
One of the most convenient options is the shuttle service offered by the airport. The shuttle will take passengers to their desired destination within the Central Oregon region, including popular destinations such as Bend, Sunriver, and Sisters. This option is perfect for those who do not want to rent a car or do not have access to one.
For those who prefer to rent a car, there are several car rental agencies located within the airport terminal. Companies such as Enterprise, Hertz, and Avis offer a variety of vehicles to choose from, ranging from compact cars to SUVs. Renting a car allows travelers to have more flexibility in their travel plans and explore the area at their own pace.
Another option is the shuttle bus service provided by Cascades East Transit. The shuttle bus picks up passengers at the airport and takes them to several locations in the Central Oregon region, including Bend, Redmond, and Sunriver. This option is affordable and convenient for those who do not want to rent a car or pay for a private shuttle.
For those traveling from Portland to Roberts Field, there are several train lines available. Amtrak’s Cascades line runs between Seattle and Eugene with a stop in Chemult, just a short drive from Redmond. The train ride offers scenic views of the Pacific Northwest and is a great option for those who want to avoid driving or flying.
Overall, Roberts Field offers several transportation options for travelers. Whether you prefer to rent a car, take a shuttle, or use public transportation, there is an option for every traveler’s needs.
Parking at Roberts Field
Roberts Field offers several options for parking. The first is a short-term lot located directly in front of the terminal. This lot has a maximum stay of 24 hours and costs $4 per hour.
For longer stays, there are two daily lots located a short walking distance from the terminal. The first daily lot costs $12 per day, while the second daily lot costs $8 per day. Both lots have free shuttle service to the terminal every 5-10 minutes.
If you’re looking for a more affordable option, there is a long-term lot located a bit further from the terminal. This lot costs $6 per day and has free shuttle service to the terminal every 15-20 minutes.
Additionally, there is a cell phone lot available for those waiting to pick up arriving passengers. This lot is free for up to one hour and is located near the entrance to the airport.
Overall, Roberts Field offers a variety of parking options at reasonable rates. It’s important to plan ahead and choose the option that best suits your needs and budget.
Check-In Procedures
Roberts Field offers multiple check-in options for passengers to choose from. The most convenient method is the online check-in, which opens 24 hours before the scheduled departure time. To use this service, passengers need to visit the airline’s website and follow the instructions, which include entering the confirmation number, selecting seats, and printing the boarding pass.
For those who prefer self-service options, Roberts Field has several kiosks located in the airport’s terminal building. Passengers can use these kiosks to print their boarding passes, baggage tags, and check their luggage. Self-service check-ins are available for most airlines and are open 4-6 hours before the scheduled departure time.
If passengers choose to check-in traditionally, they can do so at the airline ticket counter. The airline representatives will assist with checking-in luggage, answering any travel-related questions, and issuing a boarding pass. Traditional check-ins usually start 2-3 hours before the scheduled departure time and close 45 minutes before take-off.
Regardless of the method chosen, it is essential that passengers arrive at the airport with sufficient time to complete the check-in process before the flight’s departure time. It is recommended that passengers arrive at least 90 minutes before their flight for domestic travel, and two hours before international travel. This additional time allows for security screening, boarding, and other pre-flight procedures.
Security at Roberts Field: Procedures and Tips
Security procedures at Roberts Field include x-ray screening, metal detector scanning, and physical pat-downs if necessary.
To have a smooth security check, arrive early to allow enough time for the process. Be sure to remove all metal items, liquids, and electronics from your carry-on bags.
Wear shoes that are easy to take off and put back on. Avoid wearing excessive jewelry or clothing with metal embellishments.
Follow the instructions of the TSA agents and be polite and patient throughout the process. Remember that their priority is to ensure the safety of all passengers.
Customs and Immigration at Roberts Field
Upon arriving at Roberts Field, passengers are required to have their passports and visa documents ready for inspection by immigration officials.
Visitors may also be asked to provide proof of accommodation, return flight tickets, and sufficient funds for their stay in the country.
After clearing immigration, passengers proceed to baggage claim, where they may be subject to customs inspection.
Departing passengers should arrive at the airport at least two hours before their scheduled departure time to check in, drop off luggage, and clear immigration and security.
Passengers leaving Liberia are required to pay a departure tax before boarding their flights.
Overall, the customs and immigration process at Roberts Field is designed to ensure the safety and security of all passengers and comply with international travel regulations.
Amenities:
– Free Wi-Fi is available throughout the airport for passengers’ convenience.
– A variety of dining options are available, including fast food chains and sit-down restaurants.
– Duty-free shopping is available for international travelers.
– ATMs and currency exchange services are available for easy access to cash.
– Charging stations are located throughout the airport for electronic devices.
– A mother’s room is available for nursing mothers.
– Public restrooms are located throughout the airport.
– A lost and found is available for items left behind.
– Wheelchair accessibility and assistance is available upon request.
– Conference rooms and meeting spaces are available for business travelers.
Accessibility Services
Roberts Field provides a range of facilities and services to ensure passengers with disabilities or mobility issues can travel with ease.
These include accessible parking spaces, wheelchair assistance, and designated seating areas within the terminal.
Passengers can also request special assistance during their flight, such as boarding and deplaning assistance, wheelchair or mobility aid assistance, and communication assistance.
Service animals are also allowed within the airport terminal and on flights with proper documentation.
For further information on accessibility services at Roberts Field, please contact our customer service team.
Connecting Flights at Roberts Field: Tips and Process
When catching a connecting flight at Roberts Field, it is important to know the process to ensure you make your next flight.
First, upon arrival, check the flight monitor to confirm your connecting flight information and gate location. Then, proceed to the security checkpoint for your departure terminal.
Be sure to allow enough time to get through security and make your way to the correct gate. It is recommended to arrive at least 90 minutes prior to your scheduled departure time for domestic flights and 2 hours for international flights.
If you have a tight connection, consider using the airport’s shuttle service to save time and avoid getting lost.
Lastly, if you do miss your connecting flight, immediately go to the airline’s customer service desk to rebook your flight. Don’t forget to update any necessary transportation or hotel arrangements as well.
Baggage Claim and Lost Property
Upon arrival at Roberts Field, passengers can proceed to the baggage claim area.
Baggage is typically delivered within 20 minutes of the plane’s arrival.
If baggage is delayed or lost, passengers should promptly report it to the airline’s baggage service office located in the baggage claim area.
Damage to baggage should also be reported to the airline.
Passengers will be asked to provide a description of their baggage and their flight information.
The airline will then initiate a search and provide updates on the status of the lost or delayed baggage.
If the baggage is not returned within a certain timeframe, passengers may be eligible for compensation.
Items left on the plane or in the airport can be reported and claimed at the airport’s lost and found office.
Emergency and Medical Facilities
In case of an emergency at Roberts Field, there are trained medical personnel available on site 24/7.
Additionally, there are several first aid stations located throughout the airport for minor injuries or illnesses.
For more serious medical emergencies, there is a full-service medical clinic located within the airport that can provide treatment.
The clinic is staffed by licensed physicians and nurses and is equipped with modern medical equipment.
If necessary, patients can also be transported to nearby hospitals via ambulance or helicopter.
Hotel Accommodations
Roberts Field is home to several hotels, ranging from budget to luxury options. The following hotels are located within a 5-mile radius of the airport:
– Comfort Suites Redmond Airport – 0.5 miles
– Best Western Plus Rama Inn & Suites – 2 miles
– Super 8 by Wyndham Redmond – 2.1 miles
– Sleep Inn & Suites Redmond – 2.5 miles
– Holiday Inn Express & Suites Bend – 4.2 miles
Each hotel offers different amenities, such as shuttle service, free breakfast, and fitness centers. Visitors can choose the best option based on their preferences and budget.
Useful Tips for Navigating and Enjoying Roberts Field
– Arrive early to avoid long lines at security.
– Check your flight status before leaving home.
– Bring an empty water bottle to fill up at the water stations.
– Download the airport app for easy access to flight information and maps.
– Take advantage of the complimentary Wi-Fi to stay connected.
– Browse the selection of restaurants and shops before boarding your flight.
– Consider joining the airport’s loyalty program for perks and rewards.
– Relax and recharge in one of the airport lounges if you have a long layover.
– Don’t forget to grab a souvenir from the gift shop before leaving.
Contact Information
– Airport Administration: (541) 504-3499
– Airport Security: (541) 504-3499
– Airline Information: (800) 252-7522
– Lost and Found: (541) 504-3499 ext. 101
– Parking: (541) 548-7275
– Passenger Services: (541) 504-3499 ext. 104
Please note that these phone numbers are subject to change, so it’s always a good idea to check the airport’s website for up-to-date contact information.
Airports Near Roberts Field and Transportation Options
In addition to Roberts Field, there are several other airports within driving distance:
- Lancaster Airport (LNS) – 24 miles away
- Harrisburg International Airport (MDT) – 34 miles away
- Philadelphia International Airport (PHL) – 91 miles away
Transportation options include rental cars, taxis, and shuttle services. Many hotels also offer shuttle service to and from these airports.