Overview of Ottawa/Gatineau Airport
Ottawa/Gatineau Airport is a small regional airport that serves the National Capital Region of Canada. Located just five kilometers east of Gatineau and 13 kilometers north of Ottawa, the airport is known for its convenient location and friendly atmosphere. It serves as a hub for several small airlines, providing flights to destinations throughout Canada and the United States.
The airport features one terminal building that provides all necessary services for travelers, including baggage claim, ticketing, and security. There are also a number of restaurants, cafes, and shops available for visitors to explore while they wait for their flights.
In addition to passenger services, Ottawa/Gatineau Airport also offers a number of amenities for private and corporate aircraft. These include aircraft maintenance services, hangar space rental, and fueling services.
Overall, Ottawa/Gatineau Airport is a great choice for travelers who want to avoid the crowds and long lines of larger airports. With easy access to both Gatineau and Ottawa, it is the perfect choice for those who want to explore the National Capital Region.
Terminals at Ottawa/Gatineau Airport
The Ottawa/Gatineau Airport has one terminal building that is home to both domestic and international flights. The airport underwent a major renovation in 2018, which expanded the terminal building and added new amenities to improve the passenger experience.
The airport’s terminal is split into two levels: the arrivals level and the departures level. The arrivals level is where passengers can collect their baggage and arrange ground transportation. The departures level is where passengers check-in for their flights and go through security screening.
There are several restaurants, cafes, and shops located throughout the terminal building, offering a variety of dining and shopping options for passengers. Additionally, the airport has free Wi-Fi available throughout the terminal.
For passengers with mobility issues or disabilities, the airport offers a range of services, including accessible parking spaces, wheelchair assistance, and accessible restrooms and drinking fountains.
Overall, the terminal at Ottawa/Gatineau Airport provides a comfortable and convenient experience for passengers, with a range of amenities and services to meet the needs of all travelers.
Airlines and Destinations
The following airlines operate from Ottawa / Gatineau Airport: Air Canada, WestJet, Porter Airlines, Delta Air Lines, American Airlines, United Airlines, and Sunwing Airlines.
Air Canada offers domestic flights to Vancouver, Calgary, Edmonton, Winnipeg, Toronto, Montreal, and Halifax. They also offer international flights to London, Frankfurt, Paris, and several Caribbean destinations.
WestJet offers domestic flights to Vancouver, Calgary, Edmonton, Winnipeg, Toronto, and Halifax. They also offer international flights to Cancun, Jamaica, Mexico, and several Caribbean destinations.
Porter Airlines offers domestic flights to Toronto, Thunder Bay, Timmins, and Windsor.
Delta Air Lines offers domestic flights to New York City and Atlanta. They also offer international flights to Amsterdam and Paris.
American Airlines offers domestic flights to Chicago, Dallas, Miami, Philadelphia, and Charlotte.
United Airlines offers domestic flights to Newark and Chicago. They also offer international flights to Washington DC and Chicago.
Sunwing Airlines offers seasonal flights to various sunny destinations in Mexico, the Caribbean, and Florida.
Transportation Options at Ottawa/Gatineau Airport
Ottawa/Gatineau Airport, officially known as the Ottawa/Macdonald-Cartier International Airport, is the main airport serving the National Capital Region of Canada. The airport is located about 10 kilometers south of downtown Ottawa, in the city of Gloucester.
If you are traveling to or from the airport, you have several transportation options to choose from. One of the most convenient options is taking a shuttle bus. There are several shuttle companies that operate at the airport, and they offer services to various destinations in Ottawa and Gatineau. Some of the most popular shuttle companies include the OC Transpo, the City of Ottawa’s transit service, and Skyline Shuttle.
If you prefer to drive yourself, you can rent a car from one of the many car rental companies located at the airport. The car rental counters are located on the ground floor of the airport terminal. Some of the most popular car rental companies at the airport include Enterprise, Hertz, Budget, and Alamo.
Another option is to take a shuttle bus or a taxi. There are several shuttle companies and taxi services that operate at the airport, and they offer services to various destinations in Ottawa and Gatineau. Some of the most popular shuttle companies and taxi services include Ottawa Shuttle, Blue Line Taxi, and Capital Taxi.
If you are looking for a more eco-friendly option, you can take the train. The Ottawa Railway Station is located about 10 kilometers north of the airport, and it offers direct train services to various destinations in Ontario and Quebec. Some of the most popular train lines at the station include Via Rail and Amtrak.
Overall, there are plenty of transportation options available at the Ottawa/Gatineau Airport, so you should be able to find a method of transportation that suits your needs and budget. Whether you choose to take a shuttle bus, rent a car, or take the train, you can rest assured that you will arrive at your destination safely and comfortably.
Parking Options at Ottawa / Gatineau Airport
Ottawa / Gatineau Airport provides a variety of parking options to meet the needs of all travelers. The airport offers both short-term and long-term parking options, as well as valet parking services for added convenience.
For those who are looking for a quick drop-off or pick-up, the airport provides a free 10-minute grace period in their short-term parking lot. The daily rate for short-term parking is $5.50 per half hour, with a maximum daily rate of $33.
Long-term parking options include the outdoor economy lot and the covered parkade. The economy parking lot is located just a few minutes from the terminal and offers a daily rate of $20, with a weekly rate of $89. The covered parkade is located directly across from the terminal and offers a daily rate of $26, with a weekly rate of $137.
Valet parking services are also available for those who want the ultimate convenience. The valet parking service costs $35 per day, with a maximum weekly rate of $175.
Overall, Ottawa / Gatineau Airport provides a range of parking options to fit the needs and budget of every traveler. It’s important to note that parking availability can vary depending on the time of year, so be sure to check the airport’s website for the latest information.
Checking in at Ottawa/Gatineau Airport
When arriving at the airport, passengers can choose from several check-in options. Online check-in is available for most airlines and allows passengers to select their seats and print their boarding passes before arriving at the airport. This option speeds up the check-in process and saves time.
Self-service kiosks are also available in the terminal for those who prefer not to check in online. Passengers can scan their boarding pass or enter their flight information manually and print their boarding pass. Baggage can also be checked at the kiosk if necessary.
For those who prefer a more traditional method, there are check-in counters staffed by airline agents located throughout the terminal. Passengers can present their ID and paper ticket or boarding pass and receive assistance with any questions or concerns. At this point, luggage can also be checked with an agent.
Overall, the check-in process at Ottawa/Gatineau Airport is efficient and designed to suit the needs of all passengers. Whether checking in online, at a kiosk, or with an agent, travelers can expect a smooth and hassle-free experience.
Security Procedures and Tips
At Ottawa / Gatineau Airport, security procedures are in place to ensure the safety of all passengers and airport staff.
Passengers should arrive at the airport with enough time to complete the security check process, which includes screening items such as carry-on baggage, personal items, and passengers themselves.
To make the security check process smoother, passengers should remove jackets, belts, and any metal objects before approaching the security checkpoint.
Liquids should be packed in a clear, plastic bag in containers of 100 ml or less and taken out of carry-on baggage for inspection.
Passengers should also place electronic devices larger than a cell phone in a bin for screening.
It is important to follow the instructions of security personnel and refrain from making jokes or inappropriate comments during the screening process.
By following these tips and being patient during the security check, passengers can have a smoother and more efficient airport experience.
Customs and Immigration at Ottawa / Gatineau Airport
Upon arriving at Ottawa / Gatineau Airport, passengers will be required to present their passport or other travel documents to Canadian Border Services Agency (CBSA) agents in order to complete the immigration process.
They may also be required to undergo additional screening, including a baggage inspection and questioning by CBSA officers.
Once cleared by CBSA, passengers can proceed to collect their baggage and exit the airport.
For departing passengers, they will need to present their boarding pass and travel documents to CBSA officers at the airport entrance.
Passengers will then check in and go through security as normal before boarding their flight.
It is important to note that passengers should allow sufficient time to complete the customs and immigration process, especially during peak travel times.
Amenities
– Restaurants and cafes
– Duty-free shopping
– Souvenir and gift shops
– Pharmacies
– ATMs and banks
– Charging stations
– Free Wi-Fi
– Information kiosks
– Children’s play areas
– Prayer rooms
At Ottawa/Gatineau airport, passengers have access to a range of amenities to make their travel experience more enjoyable. Food options include both sit-down restaurants and grab-and-go cafes. Duty-free shopping is available for international travelers, while souvenir and gift shops offer local items for visitors to take home. Pharmacies are on-site for any medical needs, and ATMs and banks offer convenient access to cash.
For those needing to charge their devices, charging stations are located throughout the airport. Free Wi-Fi is available for all travelers, and information kiosks offer assistance for directions or any other questions. Children’s play areas provide entertainment for young travelers, and prayer rooms are available for those who need a quiet space for religious observance.
Accessibility Services
Ottawa / Gatineau Airport offers a range of facilities and services for passengers with disabilities or mobility issues.
These include designated parking spaces near the terminal entrance, accessible toilets, elevators, and escalators, and special assistance for boarding and disembarking from the aircraft.
Passengers can request wheelchair assistance and companion services when booking their flights or upon arrival at the airport.
The airport also has specialized equipment such as lifts and adjustable-height counters to ensure easy access for all passengers.
Assistance animals are also welcome at the airport, and staff members are trained to provide support for passengers with visual or hearing impairments.
Passengers with disabilities or mobility issues can feel assured that Ottawa / Gatineau Airport is committed to providing a safe and comfortable travel experience for all.
Connecting Flights at Ottawa / Gatineau Airport
When catching a connecting flight at Ottawa / Gatineau Airport, timing is crucial. Make sure to leave enough time between flights and allow for potential delays or long lines at security.
Check with your airline beforehand to see if they offer any assistance or have any specific procedures for connecting flights. It’s also a good idea to download the airport’s map and familiarize yourself with the layout and gates.
If your connecting flight is in a different terminal, take advantage of the airport’s shuttle service or walkway between terminals. Keep track of your boarding time and give yourself plenty of time to make it to your gate.
Overall, staying organized and prepared can make all the difference when catching a connecting flight at Ottawa / Gatineau Airport.
Baggage Claim and Lost Property
Upon arrival at Ottawa / Gatineau Airport, passengers should proceed to the baggage claim area where baggage will be available on designated carousels.
If a passenger’s baggage is lost or damaged, they should report this immediately to the airline’s baggage service desk located in the baggage claim area.
The passenger will need to provide their baggage claim ticket and fill out a report detailing the issue with their baggage.
The airline will then investigate the claim and work to locate missing baggage or provide compensation for damaged items.
If a passenger has lost an item in the airport terminal, they should contact the airport’s lost and found department for assistance in locating the item.
Emergency and Medical Facilities
In case of emergency, Ottawa/Gatineau Airport has a highly trained team of first responders available 24/7. These responders are equipped with the latest technology and equipment to deal with any situation that may arise.
If medical attention is required, the airport has a fully staffed medical center with qualified medical professionals on site. The medical center is equipped to handle a wide range of medical cases, from minor injuries to more serious medical emergencies.
Additionally, the airport has several defibrillators located in key areas throughout the terminal to provide immediate aid in the event of a cardiac emergency. In summary, the airport takes the safety and well-being of its passengers seriously and has prepared accordingly to ensure their needs are met in any emergency situation.
Hotel Accommodations
There are many hotel accommodations available within or near Ottawa/Gatineau airport for travelers. These hotels provide convenient access to the airport and other attractions in the area.
Some of the popular hotels near Ottawa/Gatineau airport include Hilton Garden Inn Ottawa Airport, Ramada Plaza by Wyndham Gatineau/Manoir du Casino, Hampton Inn by Hilton Ottawa Airport, Fairfield Inn & Suites by Marriott Ottawa Airport, and Holiday Inn Express & Suites Gatineau – Ottawa.
The Hilton Garden Inn is located 2.6 kilometers from the airport, the Ramada Plaza is 3.2 kilometers away, and the Hampton Inn is 2.8 kilometers away. The Fairfield Inn & Suites is located 3.5 kilometers from the airport, while the Holiday Inn Express & Suites is 4.8 kilometers away.
These hotels offer comfortable rooms, free shuttle services to and from the airport, and a range of amenities, such as free Wi-Fi, fitness centers, swimming pools, and more. Travelers can choose from a variety of hotels that suit their needs and budget.
Useful Tips:
As a traveler to Ottawa / Gatineau Airport, it’s important to know that the airport is bilingual. All signs and announcements will be made in both English and French, so don’t worry about any language barriers.
If you’re driving to the airport, take advantage of the free parking shuttle that runs frequently between the remote parking lot and airport terminal. This will save you time and the hassle of finding a parking spot.
When going through security, wear shoes that are easy to slip on and off, and avoid wearing clothing with metal accents or accessories that may set off the metal detector.
For a comfortable wait at the gate, head to one of the airport lounges. Many offer complimentary Wi-Fi, snacks, and drinks for a fee.
Lastly, don’t forget to grab some Canadian souvenirs on your way out. You’ll find plenty of shops selling maple syrup, hockey jerseys, and other iconic Canadian items within the airport.
Contact Information
Airport Information Desk: (613) 248-2125
Lost and Found: (613) 248-2000 ext. 1280
Airport Police: (613) 248-2222
Fire Department: (613) 248-2222
Parking Information: (613) 248-4636
Car Rentals: Avis (613) 739-3334, Budget (613) 523-9000, Enterprise (613) 521-3332, Hertz (613) 739-3336
Ground Transportation: Airport Shuttle Express (613) 253-3443, Capital Taxi (613) 744-3333, Uber, Lyft
Airports near Ottawa / Gatineau Airport
- Ottawa Macdonald-Cartier International Airport (YOW) – 20km from Ottawa/Gatineau Airport. Transportation options include car rental, taxi, and public transit.
- Montreal-Trudeau International Airport (YUL) – 200km from Ottawa/Gatineau Airport. Transportation options include car rental, shuttle, and train.
- Toronto Pearson International Airport (YYZ) – 400km from Ottawa/Gatineau Airport. Transportation options include car rental, shuttle, and train.
Consider these alternative airports for your travel needs.