Overview
Norfolk International Airport (ORF) is a public airport located in Norfolk, Virginia. It serves as the primary commercial airport for the Hampton Roads region and is situated just three miles away from downtown Norfolk.
The airport covers an area of approximately 1,300 acres and has three runways. In 2019, it handled over 3.8 million passengers, making it the fifth-busiest airport in Virginia.
Norfolk International Airport is a hub for several airlines, including American Airlines, Delta Air Lines, and Southwest Airlines. It offers non-stop flights to several domestic destinations, including Atlanta, Chicago, New York, and Orlando.
Passengers traveling through ORF can enjoy a variety of amenities, including free Wi-Fi, restaurants, shops, and a currency exchange service. The airport also features a USO Center, where military personnel and their families can relax and refresh during layovers or delays.
Norfolk International Airport has been recognized for its commitment to sustainability and environmental stewardship. It was the first airport in Virginia to receive certification from the Airports Council International’s Airport Carbon Accreditation program.
In conclusion, Norfolk International Airport is an important transportation hub for the Hampton Roads region. With its convenient location, extensive amenities, and commitment to sustainability, it provides a pleasant and efficient travel experience for passengers from all over the world.
Terminals at Norfolk International Airport
Norfolk International Airport (ORF) has a single terminal that serves all airlines operating at the airport. The terminal is divided into two levels: the first level is dedicated to arrivals, baggage claim, and ground transportation, while the second level is for departures and check-in.
The terminal is modern and spacious, with plenty of amenities for travelers. There are several restaurants, cafes, and shops located throughout the terminal, as well as ATMs, currency exchange kiosks, and a post office. Free Wi-Fi is available throughout the terminal, allowing travelers to stay connected while they wait for their flights.
Passengers have a choice of several parking options at the airport, including a parking garage located adjacent to the terminal and several surface lots. There are also several rental car agencies located on-site, making it easy for travelers to rent a car and explore the city.
For passengers with disabilities, the terminal is fully accessible and equipped with features such as wheelchair ramps, accessible restrooms, and elevators. Passengers in need of assistance can contact the airport in advance to arrange for a wheelchair or other special accommodations.
Overall, the terminal at Norfolk International Airport is a modern and convenient facility that offers plenty of amenities for travelers. Whether you are arriving or departing, you will find everything you need to make your journey comfortable and stress-free.
Airlines and Destinations
The following airlines operate from Norfolk International Airport: American Airlines, Delta Air Lines, Southwest Airlines, and United Airlines.
American Airlines offers flights to Charlotte, Dallas/Fort Worth, Miami, and Philadelphia. Delta Air Lines fly to Atlanta, Boston, Detroit, Minneapolis/St. Paul, and New York City.
Southwest Airlines offer nonstop flights to Baltimore, Chicago Midway, Orlando, and Tampa. United Airlines operate nonstop flights to Chicago O’Hare and Washington Dulles.
There are also seasonal routes operated by several airlines. For example, American Airlines operates seasonal flights to LaGuardia, and Southwest Airlines offers seasonal flights to Fort Lauderdale, Nashville, and New Orleans.
In terms of international destinations, passengers can fly to Cancun, Mexico with Vacation Express during the winter season. Additionally, there are various connections available through the airlines’ hubs for passengers traveling internationally.
Transportation Options at Norfolk International Airport
Norfolk International Airport offers a variety of transportation options to help you get to and from your destination.
If you’re looking for a convenient option, shuttle services are available from the airport to various locations throughout the city. These shuttles operate on a regular schedule and can be booked in advance or arranged upon arrival.
Renting a car is another popular option for travelers who want more freedom and flexibility during their stay. Several major car rental companies have offices located at the airport, making it easy to pick up and drop off your rental vehicle.
For those who prefer more cost-effective transportation options, shuttle buses are available to transport passengers to and from the airport. These buses operate on a fixed schedule and typically make stops at several locations throughout the city.
If you’re interested in exploring the area surrounding Norfolk, train lines operated by Amtrak provide service to a number of cities in the region, including Richmond, Washington D.C., and Philadelphia. Train travel is a comfortable and efficient way to see more of the Eastern Seaboard during your trip.
In addition to these transportation options, taxi service is also available at the airport. Taxis offer a convenient and reliable way to get to your destination quickly and easily.
No matter what your transportation needs may be, Norfolk International Airport has a range of options available to help you get where you need to go. Whether you’re looking for a budget-friendly shuttle, a rental car, or a train ride to explore the area, you’re sure to find a transportation option that fits both your needs and your budget.
Parking Options at Norfolk International Airport
Norfolk International Airport offers several parking options for its passengers. The airport has a parking garage, surface lot, and economy parking lot. The parking garage is located just steps away from the terminal, making it the most convenient option. It charges $20 per day.
The surface lot is also located near the terminal, but requires a short walk to reach. It charges $14 per day. The economy parking lot is the furthest from the terminal, but offers the most affordable rate at $10 per day. A complimentary shuttle service is available to transport passengers to the terminal.
For those picking up or dropping off passengers, the airport offers a free cell phone lot where drivers can wait until their party has landed and retrieved their luggage before proceeding to the terminal for pick up.
Parking rates are subject to change, so it is important to check the airport’s website for the most up-to-date information. Regardless of which parking option you choose, Norfolk International Airport has plenty of available spaces to make your travel experience convenient and stress-free.
Check-In Procedures at Norfolk International Airport
Norfolk International Airport offers three different methods for passengers to check-in: online, self-service kiosk, and traditional check-in at the ticket counter.
The online check-in process allows passengers to check-in from the comfort of their own home or office. Passengers can access the airline’s website and enter their booking information, which will then allow them to print out their boarding pass. This method is time-saving and convenient for those who are not checking in any baggage.
For those who need to check bags, Norfolk International Airport offers self-service kiosks located throughout the airport. Passengers can use these kiosks to print their boarding passes, check baggage, and even change their seating arrangements.
Lastly, traditional check-in at the ticket counter is still available. Passengers can approach the airline’s ticket counter agent, provide their booking information, and receive their boarding pass. They can also check any bags at this time.
Regardless of the method chosen, passengers are required to arrive at the airport with enough time to complete the check-in process before their flight’s scheduled departure time. Norfolk International Airport recommends arriving at least 90 minutes prior to a domestic flight and 120 minutes prior to an international flight.
In summary, Norfolk International Airport offers multiple methods for passengers to check-in, including online, self-service kiosk, and traditional check-in at the ticket counter. It is important for passengers to arrive at the airport with sufficient time to complete the check-in process before their flight’s scheduled departure time.
Security Procedures and Tips at Norfolk International Airport
To ensure the safety of all passengers, Norfolk International Airport has implemented strict security procedures.
Passengers are required to have a valid government-issued ID and boarding pass ready for inspection at the security checkpoint.
All carry-on items must be screened, including laptops and electronic devices.
Liquids, gels, and aerosols in containers larger than 3.4 ounces must be placed in a quart-sized bag and presented separately for inspection.
Passengers are also required to remove their shoes, belts, and jackets before proceeding through the metal detector.
To make the security check process smoother, we recommend packing your liquids in checked baggage and wearing slip-on shoes.
Arriving early to the airport and following all security procedures will ensure a stress-free travel experience.
Customs and Immigration at Norfolk International Airport
All international passengers arriving at Norfolk International Airport are required to go through customs and immigration.
Upon disembarking from the aircraft, passengers will go through passport control to have their documents checked and stamped. They will then proceed to baggage claim to collect their luggage.
After collecting their luggage, passengers will head to the customs area, where they will be asked to declare any items they are bringing into the country.
Departing passengers on international flights will also need to go through security and passport control before boarding their flight.
It is recommended that passengers arrive at least two hours prior to their scheduled departure time to allow ample time for the customs and immigration process.
Amenities
– Free Wi-Fi is available throughout the airport terminal, allowing passengers to stay connected while traveling.
– Norfolk International Airport provides a variety of dining options, ranging from fast food to sit-down restaurants and bars.
– A multitude of shopping options are available, including gift shops, newsstands, and specialty stores that offer local products and souvenirs.
– Passengers can visit the USO lounge, which provides free snacks and beverages, entertainment options, and comfortable seating for military personnel and their families.
– ATMs, currency exchange services, and charging stations are located throughout the airport for added convenience.
– For those traveling with children, a play area is available near Gate A18.
– Travelers with pets can take advantage of the pet relief area outside of Baggage Claim 3.
– The airport also offers rental car services, shuttle services, and parking options for both short-term and long-term stays.
Accessibility Services
Norfolk International Airport offers a range of facilities and services for passengers with disabilities or mobility issues.
These include accessible parking spaces, wheelchair assistance, and elevators and ramps throughout the terminal building.
Passengers can also request assistance from airport staff, including help with luggage and getting to their departure gate.
Additionally, some airlines offer specialized services such as in-flight wheelchair assistance and priority boarding for passengers with disabilities.
Overall, Norfolk International Airport strives to provide a welcoming and accessible environment for all passengers.
Connecting Flights at Norfolk International Airport
When catching a connecting flight at Norfolk International Airport, there are a few things to keep in mind. First, make sure you have enough time in between flights – ideally at least an hour.
Check your boarding pass for information on your gate and terminal, and download the airport map or use one of the provided screens to navigate the airport. If you have checked luggage, confirm with your airline that it will be transferred to your connecting flight.
Proceed to your gate as soon as possible and keep an eye on the departure time and any updates or changes that may occur. If you are running late or encountering other issues, inform airport staff or your airline.
Remember to stay calm and patient, and don’t hesitate to ask for assistance if needed. By following these tips, you can ensure a smooth and stress-free experience when catching a connecting flight at Norfolk International Airport.
Baggage Claim and Lost Property
After arriving at Norfolk International Airport, passengers should proceed to the baggage claim area located on the lower level. Here, they can locate their flight number on the electronic display screens to determine which baggage carousel their luggage will arrive on.
Once they’ve collected their bags, passengers are encouraged to carefully inspect their luggage for any signs of damage. If any damage is found, they should report it to their airline’s baggage service office immediately.
If a passenger’s luggage is missing or has been damaged during transport, they should file a claim with their airline’s baggage service office as soon as possible. In the case of lost luggage, the office will ask for the passenger’s contact information and a detailed description of the bag and its contents.
If luggage is not found within a certain period of time, passengers may be eligible for compensation from the airline to replace any lost or damaged items.
Emergency and Medical Facilities
Norfolk International Airport has emergency procedures in place to ensure the safety of its passengers in case of an emergency. The airport has a trained team of emergency responders who can respond to any incidents promptly. Additionally, the airport has a fully equipped medical facility staffed by qualified nurses and doctors.
In case of a medical emergency, the medical facility is located in the main terminal and is open 24/7. The facility has the necessary equipment to handle a wide range of medical issues, including injuries, heart attacks, and respiratory problems. Furthermore, the airport has an Automated External Defibrillator (AED) in several locations in case of cardiac arrest.
The airport also has an agreement with local hospitals to provide additional medical facilities if required. Norfolk International Airport’s priority is to ensure the safety and well-being of its passengers, and it takes every precaution to achieve this goal.
Hotel Accommodations
There are several hotel accommodations available within or near Norfolk International Airport for those who need to stay overnight.
Some of the nearby hotels include the DoubleTree by Hilton Hotel Norfolk Airport which is only 0.2 miles away, the Holiday Inn Norfolk Airport at a distance of 0.5 miles, and the Courtyard by Marriott Norfolk Airport located 1.1 miles away.
Other options include the Residence Inn by Marriott Norfolk Airport (1 mile away) and the Hampton Inn Norfolk Airport (1.2 miles away).
All of these hotels offer comfortable rooms and convenient amenities such as complimentary airport shuttles, on-site restaurants, and fitness centers.
Useful Tips:
Here are some insider tips for navigating and enjoying Norfolk International Airport. First, be sure to arrive at the airport early to allow time for checking in, going through security, and finding your gate.
Secondly, if you’re traveling with children or have special needs, take advantage of the airport’s family and disability services. They can assist with everything from strollers to wheelchair service.
Thirdly, make use of the airport’s free Wi-Fi, charging stations, and comfortable seating areas to stay connected and relaxed while waiting for your flight.
Lastly, don’t forget to grab a bite to eat or shop at some of the airport’s restaurants and stores before boarding your flight. With these tips, your experience at Norfolk International Airport is sure to be a pleasant one.
Contact Information
Lost and Found: (757) 857-3226
Parking Hotline: (757) 857-3341
TSA Customer Service: (866) 289-9673
Airport Police Department: (757) 857-3228
Norfolk Airport Authority: (757) 857-3351
Customer Service: (757) 857-3340
Flight Information: (757) 857-3351
Airports near Norfolk International Airport
There are several airports in the vicinity of Norfolk International Airport, including:
- Newport News/Williamsburg International Airport (27 miles away)
- Richmond International Airport (90 miles away)
- Baltimore-Washington International Airport (197 miles away)
- Washington Dulles International Airport (202 miles away)
Transportation options to reach these airports include rental cars, taxis, and shared ride services like Uber and Lyft.