Overview of Noi Bai International Airport

Noi Bai International Airport is the largest airport in northern Vietnam and one of the busiest airports in the country. It is located in Soc Son District, approximately 30 km from downtown Hanoi.

The airport has two terminals, with Terminal 2 being the main international terminal while Terminal 1 caters to domestic flights. The airport serves more than 22 million passengers annually and offers direct flights to various destinations around the world.

Noi Bai International Airport was first opened in 1978, but its facilities and services have undergone several upgrades and expansions over the years to handle the increasing passenger traffic. Today, the airport boasts modern amenities such as duty-free shops, restaurants, lounges, and a variety of transportation options.

The airport is also a major hub for several airlines, including Vietnam Airlines, Vietjet Air, and Jetstar Pacific. Passengers can enjoy a smooth and hassle-free travel experience with the airport’s efficient check-in and security procedures.

Overall, Noi Bai International Airport is a key gateway to Vietnam, serving as the primary point of entry for millions of visitors each year. With its exceptional facilities and services, the airport continues to be a vital part of the country’s transportation infrastructure, connecting Vietnam to the rest of the world.

Terminals at Noi Bai International Airport

Noi Bai International Airport in Hanoi, Vietnam, has two terminals: Terminal 1 and Terminal 2.

Terminal 1 was built in the 1980s and underwent a major renovation in 2013 to improve its facilities and services.

It serves both domestic and international flights, with airlines such as Vietnam Airlines, Jetstar Pacific, and Cathay Dragon.

Terminal 2, on the other hand, is a modern terminal that opened in 2014 to handle the increasing number of passengers and flights.

It is primarily used for international flights, including airlines such as Emirates, Qatar Airways, and Singapore Airlines.

With state-of-the-art technology and facilities, Terminal 2 offers passengers a comfortable and efficient travel experience.

Both terminals have a range of amenities, including shops, restaurants, and lounges for passengers to relax and unwind before their flights.

Additionally, Noi Bai International Airport has implemented strict health and safety measures in response to the COVID-19 pandemic, with regular disinfection and social distancing measures in place throughout the terminals.

Overall, Noi Bai International Airport’s terminals offer a modern and convenient travel experience for both domestic and international passengers.

Airlines and Destinations

Vietnam Airlines, Jetstar Pacific, VietJet Air, Bamboo Airways, Korean Air, Cathay Pacific, China Airlines, AirAsia, Tigerair Taiwan, All Nippon Airways, Emirates, Thai Airways International – these are the major airlines that operate from Noi Bai International Airport.

Domestic destinations served by these airlines include Ho Chi Minh City, Da Nang, Nha Trang, Hue, Phu Quoc, Hai Phong, and Can Tho. International routes vary according to the airline, but common destinations include Tokyo, Seoul, Taipei, Hong Kong, Bangkok, Singapore, Kuala Lumpur, Dubai, Sydney, and Melbourne.

Some airlines may have seasonal changes in their flight schedules, with more frequent routes during peak tourist seasons and reduced frequencies during low seasons. It is advisable to check with the respective airlines for up-to-date information on their flight schedules and destinations served from Noi Bai International Airport.

Transportation Options at Noi Bai International Airport

Noi Bai International Airport is located approximately 35km from the city center of Hanoi. There are various transportation options available for travelers to get to and from the airport.

Shuttle services are one of the most popular and convenient options for travelers. The shuttle service at Noi Bai International Airport offers both shared and private transfers. The shared shuttle service is an affordable option for solo travelers or small groups, while the private shuttle service offers a more personalized experience for larger groups or families.

Car rental services are also available at Noi Bai International Airport. Many well-known car rental companies such as Avis, Budget, and Europcar have offices located within the airport. Renting a car is a great option for those planning on exploring the city or surrounding areas on their own.

For those on a budget, the shuttle bus is a cost-effective option. The shuttle bus runs between Noi Bai International Airport and Hanoi City Center, making several stops along the way. The shuttle bus is a great choice for those who want to save money and don’t mind sharing transportation with other passengers.

Alternatively, travelers can take the train to Hanoi City Center. The train station is located near the airport and offers a direct route into Hanoi City Center. The train is a great option for those looking for a scenic journey or who want to avoid traffic congestion.

Lastly, taxis are available at the airport for those who prefer a direct and hassle-free transportation option. It is important to only use official taxi services and avoid unlicensed taxis to avoid scams or overcharging.

Overall, Noi Bai International Airport offers a variety of transportation options suitable for all types of travelers. Whether you prefer cost-effective options or more personalized services, there is a transportation option to suit your needs.

Parking Options at Noi Bai International Airport

Noi Bai International Airport offers numerous parking options to accommodate travelers. The airport has three main parking lots: P1, P2, and P3.

P1 is located directly in front of the terminal and is closest to the check-in counters. It is an ideal option for those who want to park their cars for a short time.

P2 is situated adjacent to P1, and it serves as an economy parking lot. It is the best choice for long-term parking, with competitive rates and covered parking options.

P3 is the newest parking lot, and it is located opposite the arrivals terminal. It is designed for passengers who require long-term parking for their vehicles and offers both covered and uncovered parking spaces.

For the parking rates, P1 charges VND 40,000 (USD 1.70) per hour, P2 charges VND 25,000 (USD 1.10) per hour, and VND 200,000 (USD 8.50) for 24 hours. P3 charges VND 30,000 (USD 1.30) per hour, and VND 150,000 (USD 6.50) for 24 hours.

Travelers should note that the parking rates are subject to change without notice, so it is advisable to confirm the fees before parking.

Check-In Procedures at Noi Bai International Airport

At Noi Bai International Airport, passengers have three different options when it comes to checking in for their flight. The first option is online check-in, which allows passengers to check in and choose their seat from the comfort of their own home. Online check-in opens 24 hours before the scheduled departure time and closes 60 minutes before for domestic flights and 90 minutes for international flights.

The second option is self-service check-in kiosks located throughout the airport. Passengers can use these kiosks to check in for their flight, print their boarding pass, and even check any baggage they may have. Self-service check-in is available for both domestic and international flights.

Finally, passengers also have the traditional option of checking in at the airline counter. At Noi Bai International Airport, the airline counters are located in the departures area of the terminal. Passengers should arrive at least 2 hours before their scheduled departure time to allow for enough time to check in, drop off any baggage, and go through security.

Regardless of which check-in method you choose, it is important to have all necessary documentation on hand, including a valid passport and visa (if required). Once you have completed the check-in process, make sure to allow plenty of time to navigate through security and reach your gate in time for boarding.

Security Measures at Noi Bai International Airport

When it comes to security, Noi Bai International Airport takes every necessary precaution to ensure the safety of passengers and their belongings.
All passengers are required to go through a security check before boarding their flights. This includes screening of luggage, electronic devices, and personal belongings.
To make your security check experience smoother, it is recommended to remove all metal items such as jewelry and coins, and place them in your hand luggage before entering the security checkpoint.
It is also advisable to avoid carrying liquids in your hand luggage that exceed the designated limit of 100ml per container.
By being aware of these procedures and following them accordingly, you can help expedite the security process and make your travel experience hassle-free.

Customs and Immigration

Upon landing at Noi Bai International Airport, all arriving passengers must proceed to the immigration counters for passport control. They will need to present their passport, visa (if applicable), and arrival form to the immigration officer. After clearing immigration, passengers will then proceed to the baggage claim area to collect their luggage.

Once passengers have collected their luggage, they must proceed to the customs clearance area. Here, they may be subject to a baggage inspection and should declare any items that exceed the duty-free allowance or restricted/prohibited goods.

For departing passengers, the process is similar. After checking in for their flight, they will go through immigration and security checks before proceeding to the departure gate. Passengers are reminded to arrive early for their flights and ensure they have all necessary documents and visas for their destination.

Amenities

  • Restaurants and Cafes: Noi Bai Airport features a variety of dining options, from fast food chains to sit-down restaurants.
  • Duty-Free Shops: Passengers can shop for luxury goods without having to pay taxes or customs fees.
  • Lounges: Noi Bai Airport has several VIP lounges offering comfortable seating, complimentary food and drinks, and other amenities.
  • Banks and ATMs: Travelers can access currency exchange services, ATMs, and banking services at several locations throughout the airport.
  • Children’s Play Areas: Parents traveling with young children can take advantage of several play areas located throughout the airport.
  • Showers: Passengers can freshen up before or after their flight at one of the many shower facilities available at the airport.
  • Medical Services: Noi Bai Airport offers medical services for passengers in need of medical attention, including first aid, emergency care, and medical consultations.

Accessibility Services at Noi Bai International Airport

Noi Bai International Airport offers a range of facilities and services for passengers with disabilities or mobility issues.

These include accessible toilets, wheelchair ramps and lifts, designated parking spaces, and assistance from airport staff for boarding and disembarking flights.

Passengers can also request for special assistance when making their flight booking or upon arrival at the airport.

Noi Bai International Airport is committed to ensuring that all passengers have a safe and comfortable travel experience, regardless of their physical abilities.

Connecting Flights at Noi Bai International Airport

Connecting flights can be stressful, but with a little preparation and knowledge of the airport layout, you can make the process smoother. Upon arrival, follow signs for the connecting flight area.

If you have checked luggage, check the monitors to confirm which baggage carousel your bags will be on before proceeding to the connecting flight area. Take note of the gate number and boarding time of your next flight.

Noi Bai International Airport has separate domestic and international terminals, so ensure you know which terminal your connecting flight is departing from. If you need to change terminals, there is a shuttle bus service available.

Be sure to allow enough time to go through security again if required. It’s recommended to have at least two hours between connecting flights to allow for any potential delays or issues. Keep track of time and check the departure boards regularly to ensure you don’t miss your connecting flight.

Baggage Claim and Lost Property

Upon arrival at Noi Bai International Airport, passengers can proceed to the baggage claim area located in the arrival hall.
Passengers are advised to check the screens for their flight number and carousel number to locate their baggage carousel for pick up.
If a passenger’s baggage is missing or damaged, they should immediately report it to the airline’s representative at the baggage claim area.
The representative will provide the passenger with a Property Irregularity Report (PIR) that contains a unique reference number.
The passenger should keep this report safe as it will be needed when following up on the status of their lost or damaged baggage.
The airline will then investigate and search for the missing baggage and inform the passenger of its status.
If the baggage is not found within 21 days, the airline will compensate the passenger according to international aviation regulations.

Emergency and Medical Facilities

Noi Bai International Airport has a well-equipped emergency response team that is available to handle any medical emergencies. In the event of an emergency, passengers should immediately contact any airport staff or approach the help desk.

The airport also has a medical center located in Terminal 2 that is open 24 hours a day. The medical center provides a range of medical services, including basic first aid, emergency treatment, and medication.

Additionally, there are Automated External Defibrillators (AEDs) strategically placed throughout the airport to provide prompt support in case of sudden cardiac arrest. The airport also provides ambulance services with trained medical personnel to transport passengers to nearby hospitals if required.

Overall, Noi Bai International Airport prioritizes the safety and well-being of its passengers and offers comprehensive emergency and medical facilities to ensure a smooth travel experience.

Hotel Accommodations

Noi Bai International Airport offers a variety of hotel accommodations for travelers arriving or departing from the airport. Some of the hotels located within the airport include Airport View Hotel and VATC Sleeep Pod. These hotels offer comfortable rooms, complimentary Wi-Fi, and 24-hour room service.

If you prefer staying at a hotel outside the airport, there are plenty of options available as well. Some of the popular hotels near Noi Bai International Airport include Phuong Nam Hotel, Chio Hotel, and Aeroporto Hotel.

Phuong Nam Hotel is located just 2.4 km away from the airport and offers amenities such as a restaurant, airport shuttle service, and free parking. Chio Hotel is also situated within 2.5 km from the airport and features a fitness center, a restaurant, and a garden.

Another option is Aeroporto Hotel, which is only 2.8 km away from Noi Bai International Airport and provides guests with free Wi-Fi, a restaurant, and a bar. Other nearby hotels include Family Transit Hotel and Saigon Airport Hotel.

Useful Tips:

– Arrive at least two hours before your flight to allow for check-in and security procedures.
– Have your passport, boarding pass, and liquids in a clear plastic bag easily accessible for inspection.
– Grab a bite to eat before you go through security as there are limited options once inside.
– Take advantage of free Wi-Fi throughout the airport.
– If you have a long layover, book a lounge pass for a more comfortable experience.
– For a cheaper option, head to the food court located on the ground floor.
– Don’t forget to stop by duty-free shopping for last-minute souvenirs or gifts.

Contact Information

Lost and Found Office: +84 24 3886 5047 or [email protected]
Medical Center: +84 24 3886 6060 or [email protected]
Tourist Information Center: +84 24 3886 5231 or [email protected]
Customs Office: +84 24 3884 3388 or [email protected]
Immigration Office: +84 24 3884 4933 or [email protected]
Airport Police: +84 24 3886 7899 or [email protected]

Other Airports near Noi Bai International Airport

In addition to Noi Bai International Airport, there are two other airports within a reasonable distance:

  • Van Don International Airport: Located approximately 128 miles (206 km) southeast of Noi Bai International Airport, Van Don International Airport is the closest alternative airport. Transportation options to reach Van Don International Airport include car rental or private transfer services.
  • Cat Bi International Airport: Located approximately 78 miles (125 km) east of Noi Bai International Airport, Cat Bi International Airport is another option for travelers. Transportation options to reach Cat Bi International Airport include car rental, private transfer services, or high-speed ferry services from Hanoi.

When deciding on an alternative airport, be sure to factor in transportation costs and travel time to ensure that it is a viable option for your trip.

Useful Links

Wikipedia