Overview of Hilo International Airport
Hilo International Airport is located in the city of Hilo, on the east coast of the Big Island of Hawaii. It is the second-busiest airport in the state after Honolulu International Airport.
The airport has a single terminal building with two concourses and six gates. It serves domestic flights from airlines such as Hawaiian Airlines and United Airlines. There are also international flights to and from Japan operated by Japan Airlines and All Nippon Airways.
In addition to passenger flights, the airport also has a general aviation section that includes facilities for private and corporate aircraft. There are several rental car agencies located at the airport, as well as a variety of ground transportation options such as taxis, shuttles, and buses.
Passengers can enjoy a range of dining and shopping options while waiting for their flights. The airport also provides free Wi-Fi throughout the terminal.
Hilo International Airport is located just a few miles from downtown Hilo, making it convenient for passengers to access local attractions and accommodations. The airport has a friendly and welcoming atmosphere that reflects the spirit of the Hawaiian Islands.
Overall, Hilo International Airport is a vital transportation hub for residents and visitors alike, connecting them to other destinations on the Big Island and beyond.
Terminals at Hilo International Airport
Hilo International Airport has a single terminal building, which serves both domestic and international flights. The terminal is divided into two levels, with arrivals on the first floor and departures on the second floor.
On the first floor, passengers can find baggage claim, car rental services, and ground transportation options such as taxis and shuttles. There are also restrooms, vending machines, and a small gift shop. The airport’s security checkpoint is located on the second floor, which is accessible by stairs or elevator.
The second floor of the terminal is where passengers can check in for their flights and access the gates. There is a ticketing counter for each airline operating out of Hilo International, as well as self-service kiosks for check-in. The TSA checkpoint is located just beyond the ticketing area, where passengers must show their boarding passes and identification.
After passing through security, passengers can access the main departure lounge, which features comfortable seating and a small food court. There are several dining options available, including a coffee shop and a bar that serves snacks and beverages. Free Wi-Fi is also available throughout the terminal building.
Overall, Hilo International Airport’s terminal is modern and functional, with an emphasis on passenger comfort and convenience. The airport is relatively small, which means that it is easy to navigate and there are typically short wait times for check-in and security. Whether you are arriving in Hilo or departing for another destination, the airport’s terminal offers everything you need for a smooth and stress-free travel experience.
Airlines and Destinations
The following airlines operate from the Hilo International Airport: Hawaiian Airlines, United Airlines, and American Airlines.
Hawaiian Airlines provides domestic flights to Honolulu and seasonal flights to Los Angeles. United Airlines offers domestic flights to San Francisco and seasonal flights to Denver. American Airlines offers daily flights to Phoenix.
International flights are not currently offered from Hilo International Airport. However, there are plans for international flights to Japan in the near future.
Transportation Options at Hilo International Airport
Hilo International Airport is located in Hilo, Hawaii, and serves as the gateway to the Big Island. After you arrive at the airport, you have several transportation options available to you.
If you are looking for a hassle-free way to get from the airport to your destination, you might consider taking a shuttle. There are several shuttle companies that operate at the airport and provide door-to-door service to hotels and other destinations on the island. Shuttle services are convenient, affordable, and ideal for travelers who prefer not to drive.
Another transportation option available at the airport is car rentals. Hertz, Avis, Budget, Enterprise, and National are some of the car rental companies that operate at Hilo International Airport. Renting a car gives you the freedom to explore the Big Island at your own pace and on your own timetable. It also allows you to avoid the hassle of arranging transportation once you arrive at your destination.
For those who prefer public transportation, there is also a shuttle bus that provides service between the airport and downtown Hilo. The Hele-On bus is a convenient option for budget-conscious travelers who don’t mind navigating public transit.
Alternatively, you can take advantage of the train lines that serve the Big Island. The Hawaii Volcanoes National Park provides daily train service that offers a scenic tour of the park’s stunning volcanic landscapes. Although not directly connected to the airport, the train station is only a short distance from the airport and accessible by shuttle bus or rental car.
Lastly, rideshare services like Uber and Lyft are also available at Hilo International Airport. With the convenience of a smartphone app, these services make it easy to arrange transportation to your destination. However, keep in mind that surge pricing may apply during peak travel times and demand.
In conclusion, Hilo International Airport offers several transportation options to suit your needs and budget. Whether you prefer shuttle services, car rentals, public transit, or rideshare services, there is an option available for you. Make sure to research your options in advance and plan accordingly to ensure a stress-free arrival and departure experience.
Parking at Hilo International Airport
Hilo International Airport offers both short-term and long-term parking options for travelers. The short-term parking lot is located directly in front of the terminal and is ideal for those who are dropping off or picking up passengers. The hourly rate for short-term parking is $1, with a maximum daily rate of $15.
For those who need to park for an extended period, long-term parking is available in a lot located just a short distance from the terminal. The daily rate for long-term parking is $10, with a weekly rate of $70. There is also a cell phone waiting lot available free of charge for those who need to wait for arriving passengers to call.
If you are looking for a more convenient parking option, valet parking is also available at Hilo International Airport. Valet parking is located in the short-term parking lot, and the hourly rate is $5 with a maximum daily rate of $25.
Overall, Hilo International Airport offers a variety of parking options to suit the needs of all travelers. With affordable rates and convenient locations, parking at the airport is hassle-free.
Check-In Procedures
When arriving at Hilo International Airport, there are several different methods for checking in. The first option is to check in online prior to arriving at the airport. This can be done through the airline’s website or mobile app.
For those who prefer self-service, there are kiosks available at the airport for check-in. Passengers can enter their confirmation number or scan their passport, select their seat, and print their boarding pass.
Finally, traditional check-in with a customer service agent is also available. Passengers can approach the airline counter, provide their information, and receive their boarding pass.
Regardless of the method chosen, it is important for passengers to arrive at the airport with sufficient time to complete the check-in process and go through security screening. It is recommended to arrive at least two hours before domestic flights and three hours before international flights.
In addition to these standard check-in procedures, Hilo International Airport also offers TSA PreCheck and CLEAR services for expedited security screening. These programs require pre-approval and enrollment, but can greatly reduce wait times and stress during the check-in process.
Security Measures at Hilo International Airport
Security measures at Hilo International Airport follow strict guidelines set by the Transportation Security Administration (TSA). Passengers should be prepared for the security screening process by removing all items from their pockets and placing them in a bin, removing electronics from bags, and removing jackets or shoes.
The TSA also has limits on liquids that can be brought through security. Passengers are allowed to bring a quart-sized bag of liquids, aerosols, gels, creams, and pastes in their carry-on bags. It is best to pack these items separately, making it easier for TSA agents to screen them.
Passengers with special needs or medical equipment should contact the TSA’s helpline to learn about accommodations that can be made for them during security screenings.
By being prepared and following all security procedures, passengers can help make security checks at Hilo International Airport as smooth as possible.
Customs and Immigration at Hilo International Airport
Upon arrival at Hilo International Airport, passengers must go through a customs and immigration process. They will first be directed to an immigration officer who will check their passport and visa status.
After immigration, passengers will then proceed to claim their baggage and go through customs. Those who have items to declare will need to fill out a customs declaration form.
For departing passengers, they will need to go through security screening and then proceed to the airline counter to check-in for their flight. They will then go through immigration and customs before boarding their flight.
Amenities:
- Restaurants and cafes serving a variety of food and drinks
- Gift shops selling souvenirs, books, and magazines
- Duty-free shops offering tax-free goods
- ATMs and currency exchange services
- Free Wi-Fi throughout the airport
- Children’s play area for young travelers
- Disabled facilities including wheelchair assistance and accessible restrooms
Accessibility Services
Hilo International Airport is committed to providing equal access to all passengers, including those with disabilities or mobility issues.
Facilities and services available for such passengers include accessible parking spaces, lowered curbs, wheelchair ramps, elevators, TTY phones, service animal relief areas, and wheelchair assistance.
Moreover, the airport has trained staff to assist passengers with disabilities or mobility issues. They offer guidance on navigating the facilities, boarding and disembarking from aircraft, and transferring between flights.
Passengers with disabilities or mobility issues can request these services in advance or upon arrival at the airport. For more information, please contact the airport’s Accessibility Services Department.
Connecting Flights at Hilo International Airport
Connecting flights at Hilo International Airport can be easy if you follow a few simple tips. First, make sure you check the monitor to know which gate your next flight is departing from. Make sure you give yourself ample time between flights, at least an hour or two, in case of any delays or gate changes.
If you have luggage to pick up, make sure you follow signs to baggage claim and quickly retrieve your bags. Then head towards the departures area and look for signs directing you towards your next gate. If you are unsure, don’t hesitate to ask airport staff for help.
Remember that sometimes flights may be delayed, so always keep an eye on departure times and announcements. If you are running late and you think you might miss your connecting flight, let the airline staff know. They may be able to assist you with alternative flights or a different route.
By following these tips, you can easily catch your connecting flight at Hilo International Airport and ensure a stress-free travel experience.
Baggage Claim and Lost Property
Once you arrive at Hilo International Airport, head to the baggage claim area to retrieve your luggage.
Baggage carousels are located in the main terminal building and are labeled with flight numbers.
If you cannot locate your baggage, visit the airline’s baggage service office located in the baggage claim area.
Lost baggage is typically located within a few days and will be delivered to you at no cost.
To report damaged baggage, speak to an airline representative at the baggage service office.
If you have lost an item at the airport, contact the airport’s lost and found department.
Emergency and Medical Facilities
In case of an emergency at Hilo International Airport, the nearest medical facility is the Hilo Medical Center, located just a few miles away.
The airport also has a fully equipped first aid station located on the ground floor of the main terminal building, with trained medical personnel available 24/7 to provide assistance in case of any medical emergencies.
In addition, the airport has a dedicated emergency response team that can respond to any incident within minutes and provide immediate assistance.
Passengers are advised to inform airport staff or security personnel immediately in case of any medical emergency or injury.
Hotel Accommodations
For travelers who wish to stay close to Hilo International Airport, there are several hotel options available.
1. Hilo Seaside Hotel – located 2.6 miles from the airport.
2. Grand Naniloa Hotel Hilo – a DoubleTree by Hilton – located 3.1 miles from the airport.
3. Castle Hilo Hawaiian Hotel – located 2.8 miles from the airport.
4. Pagoda Hilo Bay Hotel – located 2.5 miles from the airport.
5. Uncle Billy’s Hilo Bay Hotel – located 2.5 miles from the airport.
These hotels offer convenient access to the airport as well as other nearby attractions such as Rainbow Falls and Liliuokalani Park and Gardens.
Useful Tips for Navigating and Enjoying Hilo International Airport
– Arrive early to give yourself plenty of time to navigate the airport.
– Take advantage of the airport’s free Wi-Fi to stay connected and entertained.
– Grab a bite to eat at one of the airport’s restaurants or cafes.
– Check out the airport’s gift shops for souvenirs and last-minute gifts.
– Use the airport’s baggage storage service if you have a long layover and want to explore the area without carrying your luggage.
– Take a relaxing stroll through the airport’s garden courtyard to enjoy some fresh air before your flight.
– Don’t forget to pack a rain jacket or umbrella, as Hilo is known for its frequent rain showers.
Contact Information
– Airport Administration: (808) 961-9300
– Lost and Found: (808) 961-9321
– Parking: (808) 961-2278
– TSA: (808) 933-2873
– Airlines:
– American Airlines: (800) 433-7300
– Delta Air Lines: (800) 221-1212
– Hawaiian Airlines: (800) 367-5320
– United Airlines: (800) 864-8331
For more information, visit the Hilo International Airport website.
Airports Near Hilo International Airport
If you are considering alternative flight options or have a layover or connecting flight, there are several other airports in the vicinity of Hilo International Airport:
- Kona International Airport – 79 miles (127 km) away. Shuttle services and rental cars are available.
- Kahului Airport – 137 miles (220 km) away on the island of Maui. Shuttle services and rental cars are available.
- Lihue Airport – 253 miles (407 km) away on the island of Kauai. Shuttle services and rental cars are available.
- Daniel K. Inouye International Airport (Honolulu) – 211 miles (340 km) away on the island of Oahu. Shuttle services, rental cars, and public transportation options are available.
Before booking your flights, be sure to consider the added travel time and cost associated with reaching these airports.