Overview of Hervey Bay Airport

Hervey Bay Airport is a regional airport located in the city of Hervey Bay, Queensland, Australia. The airport serves the Fraser Coast region and is an important gateway for tourists visiting the popular tourist destination of Hervey Bay and nearby Fraser Island.

The airport was opened in 1958 and has since undergone several upgrades and expansions to accommodate increasing passenger traffic. In 2019, the airport handled over 340,000 passengers, making it one of the busiest regional airports in Australia.

Facilities at the airport include a single terminal building with check-in counters, baggage reclaim area, and food and beverage outlets. The airport also has a runway that is 1,676 meters long and can accommodate aircraft up to the size of A320.

Several domestic airlines operate flights from Hervey Bay Airport to popular destinations such as Sydney, Brisbane, and Lady Elliot Island. The airport also serves as a base for the Royal Flying Doctor Service and other emergency services.

Overall, Hervey Bay Airport plays a vital role in connecting the Fraser Coast region to the rest of Australia. Its convenient location and regular flight schedules make it an attractive option for both business and leisure travelers.

Terminals at Hervey Bay Airport

Hervey Bay Airport has a single terminal building that houses all the airport facilities. The terminal is well-equipped to handle the needs of travelers and visitors.

Located east of the runway, the terminal building is modern and compact, featuring a variety of services and amenities. Passengers can enjoy free Wi-Fi, charging stations, and ample seating areas throughout the terminal.

The first floor of the terminal includes check-in counters, baggage claim, and security checkpoints. Passengers can move quickly through the security area, which houses state-of-the-art equipment to ensure maximum safety.

The second floor of the terminal is home to three departure gates and a variety of food and beverage options. There’s also a gift shop where passengers can purchase souvenirs and other items before departure.

Overall, the Hervey Bay Airport terminal provides a comfortable and convenient experience for travelers. The friendly staff and efficient layout make the airport a popular choice for those traveling to and from the Hervey Bay area.

Whether you’re traveling regionally or internationally, the Hervey Bay Airport terminal is a great place to start your journey. With plenty of amenities and services on offer, you’re sure to have a stress-free and enjoyable travel experience.

Airlines and Destinations

The following airlines operate from Hervey Bay Airport: QantasLink, Virgin Australia, and Regional Express (Rex).

QantasLink operates daily flights to Brisbane, while Virgin Australia operates daily flights to Sydney and seasonal flights to Melbourne.

Rex operates daily flights to Brisbane and seasonal flights to Lady Elliot Island.

There are currently no international routes operating from Hervey Bay Airport.

Please note that flight schedules and routes are subject to change seasonally, so it is recommended to check with the airline for updated information.

Transportation Options at Hervey Bay Airport

Hervey Bay Airport offers various transportation options for travelers arriving and departing from the airport.

One of the most popular transportation options is the shuttle service, which provides a convenient and affordable way to travel to and from the airport. Several shuttle companies operate in the area offering door-to-door services to hotels and other key locations in the city.

Car rentals are also available at the airport, with several well-known car rental companies having their offices within the airport terminal. This option is ideal for those who prefer more freedom and flexibility when traveling around the region.

A shuttle bus service is another option that connects the airport to the city center. The service runs on a regular schedule, with multiple departures daily, making it an easy and convenient way to reach your destination.

While there are no train lines operating directly into Hervey Bay Airport, the nearest railway station is Maryborough West Station, approximately 30km away. Train services run from Maryborough to Brisbane, allowing travelers to connect to other destinations in the region.

For those who prefer private transportation, taxi services are available at the airport. Taxis are located outside the terminal building and offer a quick and easy transfer to your destination.

Overall, Hervey Bay Airport has plenty of transportation options available that cater to the diverse needs of travelers. Whether you prefer a shuttle service, car rental, shuttle bus, or taxi, rest assured that you will find a reliable and convenient option for your transportation needs.

Parking at Hervey Bay Airport

There are several parking options available for those traveling through the Hervey Bay Airport. For short term parking, there is a designated lot directly outside of the terminal. This lot is free for the first 30 minutes and then costs $2 per hour for up to six hours. If you need to park for longer than six hours, the daily rate is $10.

For those who require long term parking, there is a secure car park located off-site from the airport. This car park offers both covered and uncovered parking options and has a shuttle service that runs between the parking lot and the airport terminal every 15 minutes. The cost for this service is $10 per day or $50 per week.

If you require disability parking, there are designated spots available in both the short term and long term parking areas. These spots are free with the display of a valid disability permit.

Overall, there are plenty of parking options available at Hervey Bay Airport to suit any traveler’s needs. It is recommended to book your parking ahead of time to ensure availability and to take advantage of any discounts that may be available for pre-booking.

Check-In Procedures at Hervey Bay Airport

At Hervey Bay Airport, there are several ways to check-in for your flight. The most convenient way is to do it online through the airline’s website or mobile app. This option is available up to 24 hours before departure and allows you to choose your seat and print your boarding pass in advance.

If online check-in isn’t possible, self-service kiosks are available at the airport. These machines allow you to print your boarding pass, check your luggage, and select your seat. If you have any questions or issues with the kiosk, airport staff will be available to assist you.

For those who prefer a traditional check-in experience, airline counters are also available at the airport. Simply approach the counter, provide your passport or ID, and the staff will print your boarding pass and check your luggage.

Regardless of the method you choose, make sure to arrive at least 2 hours before your scheduled departure time to allow for enough time to check-in and go through security. Additionally, be sure to have all necessary travel documents ready, including your passport or ID and any required visas.

Security Measures at Hervey Bay Airport

Hervey Bay Airport prioritizes the security of its passengers and staff. All passengers and their luggage go through a screening process that includes X-ray machines, metal detectors, and scanners.
To ensure a smooth check-in process, passengers are advised to pack their items properly, avoid bringing prohibited items, and arrive at the airport with ample time.
Passengers should also have their identification documents and boarding passes within reach, wear easy-to-remove shoes, and cooperate with the security personnel.
By following these simple tips, passengers can help speed up the security screening process and make their travel experience at Hervey Bay Airport secure and hassle-free.

Customs and Immigration at Hervey Bay Airport

Upon arrival at the airport, passengers will need to present their passport, visa (if required), and any other necessary travel documents to the immigration officer.

After clearing immigration, passengers proceed to the baggage claim area, where they can collect their luggage and then proceed through customs.

At customs, passengers declare any restricted or prohibited items they may be carrying, such as food, plants, or animal products.

For departing passengers, it is important to arrive at the airport early to allow time for the customs and immigration process.

Passengers will need to check in at their airline counter, go through security screening, and then proceed to the departure lounge.

Before boarding the flight, passengers will need to clear immigration, where an officer will check their passport and boarding pass.

After immigration, passengers will go through security screening again before proceeding to the gate for boarding.

Amenities

  • Free Wi-Fi throughout the airport terminal
  • Duty-free shopping for international travelers
  • Cafes and restaurants serving delicious meals and beverages
  • ATMs and currency exchange services
  • Comfortable seating areas with charging stations for electronic devices
  • Prayer rooms for religious observances
  • Baby changing facilities and children’s play areas
  • Accessible facilities for passengers with disabilities

Accessibility Services

Hervey Bay Airport offers various facilities and services for passengers with disabilities or mobility issues.
Wheelchairs are available on request, and there are designated parking spaces for disabled travelers near the terminal entrance.
The airport also features an accessible toilet and a hearing loop system at the check-in counter.
Passengers can request assistance during their journey through the airport, including boarding and disembarking from the aircraft.
The airport staff is trained to provide assistance to passengers with special needs, ensuring a hassle-free travel experience.

Connecting Flights at Hervey Bay Airport

If you have a connecting flight at Hervey Bay Airport, there are a few things you need to keep in mind. Firstly, make sure to check your flight details and gate number before leaving the aircraft. This information will be displayed on screens throughout the airport.

Once you have your information, head towards the connecting flights area. This area is clearly marked and can be found by following the signs or asking an airport staff member. You may need to pass through security again, so make sure to allow enough time for this.

If your connecting flight is with the same airline, you may not need to collect your baggage and recheck it. However, if your flights are with different airlines or there is a significant time gap between them, you may need to collect your baggage and recheck it at the check-in counter.

It is important to keep an eye on the time and stay aware of any flight delays or gate changes. If you are worried about missing your connecting flight, don’t hesitate to ask an airport staff member for assistance. They will be able to guide you and ensure that you make it to your next flight on time.

Baggage Claim and Lost Property

Upon arrival at Hervey Bay Airport, passengers must proceed to the baggage claim area located in the arrivals hall.
Passengers should check the overhead screens for their flight number and carousel number, which indicates where their luggage will be arriving.
In the event that a passenger’s baggage is lost or damaged, they should report it immediately to the airline’s representative at the baggage services counter, located near the baggage claim area.
The representative will provide the passenger with a Property Irregularity Report (PIR) form that includes a unique reference number, which is used to track the status of the lost or damaged baggage.
Passengers are advised to keep their boarding pass and baggage tags as proof of ownership when making a claim.

Emergency and Medical Facilities

In the case of an emergency at Hervey Bay Airport, there are trained personnel available to respond immediately. A first aid room is located on the ground floor of the terminal building and is staffed by qualified medical professionals.
For more serious medical emergencies, ambulance services can be contacted via the airport control tower. The closest hospital is the Hervey Bay Hospital, which is approximately 10km from the airport and can be reached within 15 minutes by ambulance.
In addition, there are defibrillators located throughout the terminal building in case of cardiac emergencies. The airport also has wheelchair assistance available upon request for passengers with mobility issues.

Hotel Accommodations

There are several hotel accommodation options available within or near Hervey Bay Airport. Some of the hotels near the airport include Ramada by Wyndham Hervey Bay, Mantra Hervey Bay, Oaks Resort and Spa Hervey Bay, Best Western Plus Quarterdecks Retreat, and Coconut Palms on the Bay.
Ramada by Wyndham Hervey Bay is approximately 1.4 km (0.87 miles) from the airport, while Mantra Hervey Bay is around 5.9 km (3.67 miles) away. Oaks Resort and Spa Hervey Bay is located about 7.1 km (4.41 miles) from the airport, and Best Western Plus Quarterdecks Retreat is around 8.2 km (5.10 miles) away.
Coconut Palms on the Bay is also a great option for travelers, located around 6.3 km (3.92 miles) from Hervey Bay Airport. All of these hotels offer comfortable rooms and quality services to ensure an enjoyable stay for guests.

Useful Tips:

– Arrive early to give yourself plenty of time to check in and pass through security.
– Check the airport’s website or social media pages for any updates on flight delays or cancellations.
– Pack your carry-on bag strategically to make security checks easier, and ensure that all liquids are in containers of 100ml or less.
– Consider booking a parking spot in advance to save time and money.
– Take advantage of the free Wi-Fi and charging stations throughout the terminal.
– Grab a meal or snack from one of the airport’s cafes or restaurants before your flight.
– If you’re travelling with children, check out the airport’s play area to keep them entertained.
– Finally, be respectful of other passengers and airport staff, and follow any instructions given to you for a smooth and stress-free experience.

Contact Information

– Airport Information Desk: (07) 4197 8111
– Lost Property: (07) 4197 8111
– Airport Parking: (07) 4194 6600 or visit parkmate.com.au
– Car Rental: Avis/Budget (07) 4124 4226, Hertz (07) 4124 2354, Europcar (07) 4128 9455
– Taxis: Hervey Bay Taxi Service (07) 4128 6000

For more information, please visit the airport’s official website at herveybayairport.com.au.

Airports near Hervey Bay Airport

There are several airports in the vicinity of Hervey Bay Airport:

  • Bundaberg Airport: located 83 km south of Hervey Bay Airport. Transportation options include car rentals, taxis, and shuttles.
  • Sunshine Coast Airport: located 179 km south of Hervey Bay Airport. Transportation options include car rentals and shuttles.
  • Brisbane Airport: located 290 km south of Hervey Bay Airport. Transportation options include car rentals, taxis, and shuttles.

Travelers looking for alternative flight options or those with layovers or connecting flights may find these airports to be a convenient option for their travels.

Useful Links

Wikipedia