Overview

Hangzhou Xiaoshan International Airport is located in the eastern part of China, in Zhejiang Province. It is the main airport serving Hangzhou, which is a popular tourist destination and an important economic hub in China. The airport has a total area of 7.7 square kilometers and two runways, with a third one under construction.

As of 2020, Hangzhou Xiaoshan International Airport serves over 100 domestic and international destinations, including major cities in China, Southeast Asia, Europe, and North America. It is also a hub for several airlines, such as Air China, China Eastern Airlines, and Xiamen Airlines.

In terms of passenger traffic, Hangzhou Xiaoshan International Airport is one of the busiest airports in China, with over 35 million passengers handled in 2019. The airport has two terminals, T1 and T2, which are connected by a shuttle bus and a 2-kilometer pedestrian walkway.

Facilities at the airport include a wide range of shops, restaurants, and services, such as duty-free shops, currency exchange, ATMs, and luggage storage. There are also several lounges for premium passengers and members of certain loyalty programs.

Hangzhou Xiaoshan International Airport is well-connected to the city center and other destinations in the region. There are several transport options available, including taxis, buses, and airport express trains. The journey to the city center takes around 30 minutes by taxi or 45 minutes by train.

Overall, Hangzhou Xiaoshan International Airport is a modern and efficient airport that offers a convenient gateway to Hangzhou and the rest of China. Its extensive network of domestic and international routes, comfortable facilities, and easy access make it a popular choice for travelers.

Terminals

Hangzhou Xiaoshan International Airport has two terminals: Terminal A and Terminal B. Terminal A mainly handles domestic flights, while Terminal B handles both domestic and international flights.

Terminal A has a total area of 120,000 square meters and has 19 boarding gates. It is divided into three levels: the first level for arrivals, the second level for departures, and the third level for restaurants and shops.

Terminal B, on the other hand, has a total area of 230,000 square meters and has 38 boarding gates. It is also divided into three levels: the first level for arrivals, the second level for departures, and the third level for restaurants and shops.

Both terminals are equipped with modern facilities, including free Wi-Fi, charging stations, luggage storage, and VIP lounges. Passengers can enjoy a variety of dining options ranging from Chinese to Western cuisine, as well as duty-free shops selling cosmetics, fashion, and liquor.

To make the airport experience more convenient, there are also transportation services provided connecting the two terminals. Passengers can take the shuttle bus between the two terminals or walk through the underground passage. For those who have a long layover or arriving late at night, the airport provides a variety of accommodations ranging from budget hotels to five-star hotels.

In conclusion, Hangzhou Xiaoshan International Airport’s terminals offer a comfortable and convenient travel experience for passengers, providing a range of services and facilities to ensure a smooth journey.

Airlines and Destinations

The following airlines operate from Hangzhou Xiaoshan International Airport:

– Air China: Beijing, Chengdu, Chongqing, Guangzhou, Haikou, Kunming, Lhasa, Shanghai-Pudong, Shenzhen, Xiamen, Xi’an
– China Eastern Airlines: Bangkok, Changsha, Chengdu, Chongqing, Fukuoka, Guangzhou, Guiyang, Harbin, Jeju, Jinghong, Kunming, Manila, Nanchang, Nanjing, Osaka-Kansai, Phuket, Seoul-Incheon, Shanghai-Pudong, Taipei-Taoyuan, Tokyo-Narita, Wenzhou, Wuhan, Xiamen, Xi’an, Yinchuan
– China Southern Airlines: Bangkok, Bangkok-Don Mueang, Changchun, Changsha, Chengdu, Chongqing, Da Nang, Fuzhou, Guangzhou, Guilin, Guiyang, Haikou, Harbin, Ho Chi Minh City, Hong Kong, Jakarta-Soekarno-Hatta, Kaohsiung, Kuala Lumpur, Kunming, Lijiang, Manila, Nanchang, Nanjing, Ningbo, Osaka-Kansai, Phnom Penh, Phuket, Sanya, Seoul-Incheon, Shanghai-Pudong, Shenyang, Shenzhen, Siem Reap, Singapore, Taipei-Taoyuan, Tokyo-Narita, Wenzhou, Wuhan, Xiamen, Xi’an, Yinchuan, Zhengzhou
– Hainan Airlines: Bangkok, Changsha, Chengdu, Chongqing, Denpasar/Bali, Guangzhou, Haikou, Jeju, Kunming, Melbourne, Nanchang, Nanjing, Osaka-Kansai, Phuket, Sanya, Seattle/Tacoma (seasonal), Seoul-Incheon, Shanghai-Pudong, Shenzhen, Taipei-Taoyuan, Tokyo-Narita, Xi’an
– Lucky Air: Chongqing, Guiyang, Kunming, Lanzhou, Nha Trang/Cam Ranh, Phuket, Shenyang, Taiyuan, Xiamen, Xi’an, Yinchuan, Zhengzhou
– Sichuan Airlines: Chengdu, Chongqing, Guiyang, Hangzhou, Kunming, Lhasa, Nanning, Nanjing, Ningbo, Qingdao, Shenyang, Urumqi, Wuhan, Wuxi, Xi’an, Yantai, Yinchuan, Zhangjiajie
– Spring Airlines: Bangkok-Don Mueang, Chiang Mai, Chongqing, Fukuoka, Guangzhou, Ho Chi Minh City, Jeju, Osaka-Kansai, Phuket, Seoul-Incheon, Shanghai-Pudong, Shijiazhuang, Taipei-Taoyuan, Tokyo-Narita
– XiamenAir: Fuzhou, Kuala Lumpur, Manila, Quanzhou, Xiamen

Domestic routes include flights to major destinations within China such as Beijing, Shanghai, Guangzhou, and Chongqing. International destinations include cities in Southeast Asia, Japan, South Korea, and Australia. Some airlines adjust their schedules seasonally, so it’s always best to check the airline’s website for the most up-to-date information on routes and schedules.

Transportation Options at Hangzhou Xiaoshan International Airport

Hangzhou Xiaoshan International Airport is located approximately 27 kilometers east of downtown Hangzhou. It is one of the busiest airports in China, serving millions of passengers every year. As a result, the airport offers several transportation options for passengers to choose from.

One of the most popular transportation options at Hangzhou Xiaoshan International Airport is the shuttle service. The airport provides shuttle buses that run regularly between the airport and different parts of Hangzhou. The buses are comfortable, air-conditioned, and affordable. You can buy tickets for the shuttle service at the airport or book them online before your trip.

If you prefer more privacy and flexibility, you could consider renting a car at the airport. Several car rental companies operate at Hangzhou Xiaoshan International Airport, including Avis, Hertz, and Budget. You can also book a car online before your trip to ensure availability. However, keep in mind that driving in China can be challenging, especially if you’re not familiar with the roads and traffic laws.

Another transportation option at Hangzhou Xiaoshan International Airport is the shuttle bus. The airport provides several shuttle buses that run between the airport and different destinations in the city. The shuttle bus prices vary depending on the distance traveled, but they’re generally affordable. Keep in mind that shuttle buses can be crowded during peak hours, so you might have to wait for a while to get on board.

Finally, if you prefer traveling by train, you can take the airport railway line. The airport railway station is located on the first floor of Terminal 1. The trains run regularly between the airport and different parts of Hangzhou. You can buy tickets for the airport railway line at the airport or book them online before your trip. The trains are comfortable, efficient, and relatively fast.

In conclusion, Hangzhou Xiaoshan International Airport offers several transportation options for passengers to choose from, including shuttle services, car rentals, shuttle buses, and train lines. Each option has its advantages and disadvantages, so make sure you choose the one that suits your needs and budget best.

Parking Options at Hangzhou Xiaoshan International Airport

Hangzhou Xiaoshan International Airport offers multiple parking options to suit the needs of travelers. The airport has three parking lots: P1, P2, and P3. P1 is located in front of Terminal 1, P2 is located in front of Terminal 2, and P3 is an economy lot located farther away from both terminals.

P1 and P2 are both multi-level parking garages with a maximum height limit of 2.1 meters. The rates for these parking lots are as follows: CNY 10 for the first hour, CNY 5 for each additional half hour, and CNY 80 for a full day (24 hours). The rates for P3 are slightly lower: CNY 8 for the first hour, CNY 4 for each additional half hour, and CNY 60 for a full day.

For those who prefer to park their cars for a longer duration, the airport offers a long-term parking lot located near P3. The rate for this lot is CNY 100 per day (24 hours).

Passengers who require assistance due to disabilities can park in designated spots in P1 and P2 free of charge. Additionally, the airport offers a valet parking service where a staff member will park your car for you. The rate for this service is CNY 150 for the first day and CNY 100 for each subsequent day.

Check-In Procedures at Hangzhou Xiaoshan International Airport

There are several check-in methods available at Hangzhou Xiaoshan International Airport. Passengers can check in online through the airport’s website, mobile app, or their airline’s website. Online check-in usually opens 24 hours before the scheduled departure time and closes one hour before the flight departs.

Self-service check-in kiosks are also available at the airport. These kiosks allow passengers to check-in, select their seats, and print their boarding pass. Passengers can also use the kiosks to check their luggage and print baggage tags. Self-service check-in is available up to three hours before the flight departs.

For those who prefer traditional methods, check-in counters are available at the airport. Passengers can approach the counter, present their travel documents, and receive their boarding pass. Check-in counters open two hours before the flight departs and close 45 minutes before the scheduled departure time.

Regardless of the check-in method chosen, passengers must ensure that they arrive at the airport with enough time to complete the necessary procedures and pass through security. It is recommended that passengers arrive at the airport at least two hours before the flight departs.

Failing to adhere to the airline’s check-in deadline may result in denied boarding, and in some cases, forfeiture of the ticket. Therefore, it is essential for passengers to understand the check-in process and make the necessary arrangements ahead of time.

Airport Security: Tips for a Smooth Check-in at Hangzhou Xiaoshan International Airport

Airport security is of utmost importance to protect passengers and the general public from potential threats. Hangzhou Xiaoshan International Airport has strict security procedures that all passengers must follow before boarding their flights.

To ensure a stress-free security check, passengers are advised to arrive at the airport early to allow enough time for security screenings. It is also important to pack all liquids, gels, and aerosols in a clear, resealable plastic bag and place it in carry-on luggage.

Passengers should remove their shoes, belts, and jackets before entering the security checkpoint and place them in the bins provided. All electronic devices such as laptops, tablets, and phones must be removed from bags and placed in separate bins for screening.

Passengers may also undergo a full-body scan or pat-down search by security personnel. It is important to remain calm and cooperative during this process to avoid any delays or complications.

By following these security procedures and tips, passengers can ensure a smooth and efficient check-in experience at Hangzhou Xiaoshan International Airport.

Customs and Immigration at Hangzhou Xiaoshan International Airport

Upon arrival, passengers must first present their passports and visas to an immigration officer before proceeding to collect their luggage. It is important to have all necessary documents and forms ready beforehand to expedite the process. Once baggage has been retrieved, passengers will proceed to customs declaration, where they must declare any items that exceed the duty free limit.

For departing passengers, the process is similar. After checking in and dropping off luggage, passengers must go through security screening before proceeding to immigration. Again, all necessary travel documents must be presented to the immigration officer. Following immigration, passengers will arrive at the departure gate and go through a final security check before boarding their flight.

Amenities

  • Restaurants and Cafes – There are various options for food and beverage at Hangzhou Xiaoshan International Airport, including Chinese restaurants, fast food chains and coffee shops.
  • Duty-Free Shops – The airport has duty-free shops that sell a range of products from cosmetics to liquor.
  • Banks and ATMs – Travellers can access banking services through the various banks and ATMs located within the terminal building.
  • Free Wi-Fi – The airport offers unlimited free Wi-Fi access throughout the terminal which passengers can use to stay connected.
  • Childcare Facilities – Parents travelling with young children can make use of the airport’s childcare facilities, including play areas and baby changing rooms.
  • Medical Services – Hangzhou Xiaoshan International Airport has a medical centre that offers healthcare services in case of emergencies.
  • Luggage Storage – There are luggage storage facilities available for travellers who want to store their bags and explore the city without having to carry them around.
  • Smoking Areas – Smokers can use the designated smoking zones located in the airport.

Accessibility Services

Hangzhou Xiaoshan International Airport offers various facilities and services for passengers with disabilities or mobility issues.

Wheelchair assistance is available upon request, and lifts and ramps have been installed throughout the airport to facilitate movement.

There are also special parking slots reserved for disabled passengers, and accessible restrooms with braille signs.

In addition, the airport provides special boarding and disembarking services for passengers with disabilities or reduced mobility.

Passengers who require special assistance are advised to contact their airline in advance to arrange for the necessary services.

Connecting Flights at Hangzhou Xiaoshan International Airport

Connecting flights at Hangzhou Xiaoshan International Airport follow a standard process. Upon arrival, passengers will be directed to the transfer counter where they will undergo a security check and have their boarding passes issued.

Passengers should ensure that they have ample time between flights and confirm that their luggage is being transferred to their final destination. It is also important to pay attention to the gate numbers and monitor any delays or changes in flight schedules.

To make the process easier, passengers may want to consider downloading the airport’s mobile app, which provides real-time flight updates and gate information. Additionally, it is always helpful to inquire with airport staff if any assistance is needed or questions arise.

Baggage Claim and Lost Property

Once you arrive at Hangzhou Xiaoshan International Airport, head to the baggage claim area to retrieve your luggage. Look for the monitor displaying your flight number and carousel location.

If you cannot locate your luggage or it has been damaged, proceed to the baggage service counter in the arrival hall. Here, you can report the missing or damaged items and fill out a Property Irregularity Report (PIR).

Make sure to provide detailed descriptions of your belongings and any features that make them stand out. You will receive a copy of the PIR, which you can use to track the progress of the investigation.

If your luggage is found, it will be delivered to your doorstep free of charge. If it remains lost after 21 days, you can file a claim for compensation.

Emergency and Medical Facilities

Hangzhou Xiaoshan International Airport has a well-established emergency plan in place in case of any incidents or accidents. The airport has its own fire department with modern equipment and trained personnel to handle emergencies.

In case of medical emergencies, the airport has medical facilities located throughout the terminal, including clinics, first-aid stations, and pharmacies. These facilities are staffed by qualified medical professionals who can provide prompt and effective medical assistance to passengers in need.

The airport also has ambulances on standby 24/7 to transport seriously ill or injured passengers to nearby hospitals. In addition, there are defibrillators and other life-saving equipment available throughout the airport to provide immediate aid in case of cardiac arrest or other life-threatening conditions.

Hotel Accommodations

For travelers looking for a comfortable stay near Hangzhou Xiaoshan International Airport, there are plenty of accommodation options available.
Some of the popular hotels near the airport include JW Marriott Hotel Hangzhou, Sheraton Grand Hangzhou Wetland Park Resort, Ramada Plaza Hangzhou Airport Hotel, Holiday Inn Hangzhou Airport Zone, and Hangzhou Xiaoshan International Airport Hotel.
All these hotels offer excellent comfort, luxury, and convenience with easy access to the airport.
The distance from the airport to these hotels ranges from 0.5 km to 10 km, making it convenient for travelers with early morning or late-night flights.
These hotels also offer various amenities, such as restaurants, fitness centers, spa facilities, and business centers, ensuring a pleasant stay for all types of travelers.

Useful Tips:

– Navigating Hangzhou Xiaoshan International Airport can be overwhelming, so arrive early to avoid rushing.
– Make sure you have your passport and other travel documents easily accessible as you will need them throughout the airport.
– If you need to exchange currency, there are several currency exchange booths located throughout the airport.
– Free Wi-Fi is available throughout the airport, but you will need a Chinese phone number to receive the verification code.
– To grab a quick snack or meal before your flight, head to the food court located on the second floor.
– If you have a layover, consider visiting the airport lounges for a more comfortable experience.

Contact Information

General Inquiries: +86-571-8666-2307
Lost and Found: +86-571-8666-2732
Airport Police: +86-571-8666-2131
Medical Center: +86-571-8666-2184
Baggage Storage: +86-571-8666-2331
Tourist Information: +86-571-8666-2600
Customer Service Hotline: 00-800-869-86337 (China)

Airports Near Hangzhou Xiaoshan International Airport

If you’re looking for alternative flight options, or have a layover or connecting flight, there are several airports near Hangzhou Xiaoshan International Airport:

  • Yiwu Airport (YIW) – 90 km away. Transportation options include shuttle buses, taxis, and private cars.
  • Ningbo Lishe International Airport (NGB) – 140 km away. Transportation options include shuttle buses, taxis, and high-speed trains.
  • Shanghai Pudong International Airport (PVG) – 180 km away. Transportation options include high-speed trains, shuttle buses, and taxis.
  • Shanghai Hongqiao International Airport (SHA) – 160 km away. Transportation options include high-speed trains, shuttle buses, and taxis.

Make sure to check the flight schedules and compare prices to find the best option for your travel needs.

Useful Links: Wikipedia