Hang Nadim International Airport Guide (BTH)

Overview of Hang Nadim International Airport

Hang Nadim International Airport is the main airport serving Batam Island in Indonesia. It is located in the southern part of the island, 18 km east of Batam’s city center. The airport serves both domestic and international flights.

Hang Nadim International Airport was named after a famous Malay warrior, Hang Nadim. The airport has undergone several upgrades and expansions since its opening in 1991. Currently, it has a modern terminal building with various facilities and amenities for passengers.

The airport has two runways capable of accommodating large aircraft such as the Boeing 747 and Airbus A380. It also has a cargo terminal that handles both domestic and international cargo. Hang Nadim International Airport serves multiple airlines, including AirAsia, Garuda Indonesia, Lion Air, and Singapore Airlines.

Passengers can access the airport via public transport or private vehicles. There are several bus routes that operate in and out of the airport, and taxis are readily available. The airport also provides car rental services for passengers who prefer to drive themselves.

In addition to its commercial operations, Hang Nadim International Airport also serves as a military airbase for the Indonesian Air Force. Overall, the airport plays a significant role in the transportation network of Batam Island and the surrounding region.

Terminals at Hang Nadim International Airport

Hang Nadim International Airport, located in Batam, Indonesia, has two terminals: Terminal 1 and Terminal 2. Terminal 1 is the older terminal and primarily handles domestic flights. Terminal 2, on the other hand, is the newer terminal and accommodates both domestic and international flights.

Terminal 1 was renovated in 2016 to improve its facilities and services. It has a total floor area of 10,000 square meters and can handle up to 7 million passengers annually. Terminal 1 has three levels: the basement level houses airport security and customs, the first floor houses the check-in counters and departure gates, and the second floor houses food and beverage establishments, retail outlets, and lounges for passengers.

In contrast, Terminal 2 was built to accommodate the increasing number of passengers, especially those traveling internationally. It has a larger floor area of 34,000 square meters and can handle up to 8 million passengers annually. Terminal 2 has four levels: the basement level is where passengers can find the baggage claim area, the first floor houses the arrival gates and transportation services, the second floor houses the check-in counters and departure gates, and the third floor houses various amenities such as food and beverage establishments, retail shops, and lounges for passengers.

Both terminals offer several convenience services to make traveling more comfortable and convenient for passengers. These include ATMs, prayer rooms, currency exchange counters, baggage storage, luggage wrapping services, and medical clinics. The terminals also have free Wi-Fi access throughout the airport for passengers to stay connected while waiting for their flights.

Accessibility is also prioritized as both terminals are equipped with facilities for disabled passengers, including wheelchair accessibility, ramps, and designated parking spaces. Furthermore, there are shuttle buses that operate between the two terminals for passengers who need to transfer from one terminal to another.

In summary, Hang Nadim International Airport has two terminals, Terminal 1 and Terminal 2, that cater to both domestic and international flights. Both terminals have excellent facilities and services to ensure that passengers have a comfortable and convenient travel experience.

Airlines and Destinations

The following airlines operate from Hang Nadim International Airport: AirAsia, Batik Air, Citilink, Garuda Indonesia, Lion Air, Malindo Air, Scoot, SilkAir, Sriwijaya Air, and Wings Air.

Domestic destinations served include Jakarta, Surabaya, Bali, Yogyakarta, Medan, Batam, Palembang, Pekanbaru, Padang, and Balikpapan.

International destinations include Kuala Lumpur, Singapore, Penang, Johor Bahru, Bangkok, Phuket, Ho Chi Minh City, Guangzhou, Hong Kong, Taipei, and Kota Kinabalu.

Some routes may have seasonal changes, so it’s always best to check with the airline for the most up-to-date information.

Transportation Options at Hang Nadim International Airport

Hang Nadim International Airport, located on Batam Island in Indonesia, offers a variety of transportation options for travelers to choose from. Whether you’re looking for a quick shuttle ride to your hotel or the freedom to explore the island on your own, there’s an option that will suit your needs.

If you’re looking for a hassle-free way to get to your hotel, the airport offers a shuttle service that will take you directly to your accommodation. These shuttles can be booked in advance or on the day of your arrival.

Alternatively, if you prefer to have your own mode of transportation, car rental companies such as Avis, Hertz, and Budget have counters located in the arrivals terminal. You can rent a car on the spot or reserve one in advance. Keep in mind that driving in Indonesia can be challenging for first-time visitors, so be sure to familiarize yourself with local traffic laws before hitting the road.

For those who don’t want to drive but still want the flexibility to explore the island on their own, a shuttle bus service that connects major tourist destinations on the island is available. These buses run at regular intervals throughout the day and tickets can be purchased at the airport or online.

If you’re looking to save money and don’t mind navigating public transportation, there are also train lines that run from Batam Center Station to various parts of the island. The station is located about 20 minutes away from the airport by taxi or shuttle.

Finally, for a truly luxurious experience, private car services such as GrabCar, Gojek, and Blue Bird Taxi offer on-demand rides in high-end vehicles. These services can be more expensive than other options, but they offer the convenience and comfort of a private chauffeur.

Overall, Hang Nadim International Airport offers a wide range of transportation options that cater to every traveler’s needs and preferences. From shuttle buses to private cars, getting around Batam Island has never been easier.

Parking Options at Hang Nadim International Airport

Hang Nadim International Airport offers various parking options for travelers. The airport has both covered and outdoor parking areas.

The outdoor parking area is suitable for travelers who want to park their cars for short-term trips. The rates for outdoor parking start at IDR 10,000 for the first two hours and IDR 5,000 for each additional hour.

The covered parking area is located closer to the terminal and is ideal for those who need to park their cars for a longer period. The rates for covered parking start at IDR 20,000 for the first two hours and IDR 10,000 for each additional hour.

There is also a valet parking service available for travelers who prefer not to park their own cars. The valet service costs IDR 50,000 for the first two hours and IDR 25,000 for each additional hour.

Overall, Hang Nadim International Airport provides adequate and affordable parking options for its passengers. It is recommended that travelers arrive early to secure a parking spot, especially during peak travel periods.

Check-In Procedures at Hang Nadim International Airport

At Hang Nadim International Airport, passengers have the option to check-in online, through self-service kiosks or traditional check-in counters.

Online check-in is available 48 hours before departure and can be accessed through the airline’s website. Passengers can select their seats, print boarding passes, and even drop off baggage at a designated counter without waiting in line.

Self-service kiosks are located throughout the airport and are available for passengers to check-in without the need for assistance from airport staff. These kiosks allow passengers to print boarding passes, select seats, and even check luggage.

For those who prefer the traditional method, check-in counters are available as well. Here, passengers can check their bags and receive their boarding passes from airport staff. However, it is recommended to arrive early as these lines can sometimes be long, especially during peak travel times.

In all cases, it is important to arrive at the airport with sufficient time to complete the check-in process, clear security, and board the flight. Be sure to check with the individual airline for specific check-in requirements and cut-off times.

Security Procedures and Tips at Hang Nadim International Airport

At Hang Nadim International Airport, security procedures are taken seriously to ensure the safety of all passengers.
Before proceeding to the security checkpoint, make sure you have removed any metal objects, electronics, and liquids from your carry-on luggage.
Be prepared to remove your shoes and belt and place them in the tray for scanning.
If you have any medical devices, inform the security personnel before screening.
Avoid wearing excessive jewelry or accessories that may trigger the metal detector.
Follow instructions from the security personnel and keep an eye on your belongings throughout the screening process.
By following these tips, you can ensure a smooth and stress-free experience at the security checkpoint.

Customs and Immigration at Hang Nadim International Airport

For arriving passengers, the customs and immigration process begins with filling out an arrival card and presenting a passport and any necessary visas. Baggage is then collected from the designated carousel and passed through customs, where officers may inspect items or ask questions.
Departing passengers must first check in for their flight and receive a boarding pass. Then, they proceed to immigration and present their passport and departure card. After passing through security, travelers can browse duty-free shops before boarding the plane.

Amenities

• Restaurants and cafes serving both local and international cuisine
• Duty-free shops offering a wide variety of products
• Retail stores selling souvenirs, clothing, and electronics
• Lounges for business and first-class passengers
• ATMs, currency exchange, and banking services
• Public telephones and free Wi-Fi access
• Prayer rooms for Muslims
• Childcare facilities and children’s play areas
• Medical facilities and pharmacies

Accessibility Services

Hang Nadim International Airport provides a range of facilities and services for passengers with disabilities or mobility issues. These include accessible routes throughout the terminal, wheelchair assistance, and disabled parking spaces.

There are also dedicated washrooms equipped with grab bars and lowered fixtures, as well as hearing loops installed at various locations across the airport. Passengers can request special assistance at the time of booking their flight or upon arrival at the airport.

Trained staff are available to help with boarding, navigating through security, and any other needs that may arise during their journey. Hang Nadim International Airport strives to ensure all passengers have a comfortable and stress-free experience while travelling.

Connecting Flights at Hang Nadim International Airport

If you have a connecting flight at Hang Nadim International Airport, the process is relatively straightforward. First, make sure to check the departure gate of your connecting flight upon arrival.

Then, proceed through immigration and customs (if necessary) and follow the signs to the departure area. If you have checked baggage, it will be automatically forwarded to your final destination.

However, it is always a good idea to confirm this with your airline or ground staff. If you have a short layover, consider using the airport’s Fast Track service to expedite the immigration process.

Lastly, keep an eye on the departure board and allow enough time to reach your departure gate. Remember that international flights require you to be at the gate at least 45 minutes before departure, so plan accordingly.

Baggage Claim and Lost Property

Upon arrival at Hang Nadim International Airport, passengers are directed to the baggage claim area where they can retrieve their checked luggage.

If a passenger discovers that their baggage is damaged or missing, they should report it immediately to the airline’s baggage services desk located near the baggage claim area.

The passenger will need to provide their baggage claim ticket and a detailed description of their missing or damaged luggage.

The airline will then initiate a search for the lost luggage and provide updates on its status. If the baggage is not found within a certain period, the airline will reimburse the passenger according to their policy.

It is important for passengers to hold on to their baggage claim tickets until they have retrieved their luggage, as this is the only proof of ownership that the airline will accept in the event of lost or damaged luggage.

Emergency and Medical Facilities

In case of emergency, Hang Nadim International Airport has a medical team on standby 24/7, ready to provide first aid assistance and transport the patient to the nearest hospital if necessary. There are also ambulances and fire trucks stationed on site for immediate response to any emergency situation.
The airport is equipped with a medical clinic that is open 24 hours a day, providing basic medical services such as check-ups, vaccinations, and minor treatments. In addition, there are pharmacy and medical supply stores available within the terminal area.
In case of a serious medical emergency, Hang Nadim International Airport has established partnerships with nearby hospitals that can provide more advanced medical treatment. These hospitals are equipped with state-of-the-art facilities and experienced medical professionals who can handle any emergency situation.

Hotel Accommodations

Hang Nadim International Airport offers a variety of hotel accommodations for travelers.
These hotels range from budget-friendly to luxurious and are located within or near the airport.
Some of the top hotels near Hang Nadim International Airport include HARRIS Hotel Batam Center (0.6 km), Radisson Golf & Convention Center Batam (1.7 km), Best Western Premier Panbil (4.4 km), Harmoni Suites Hotel (4.5 km), and Swiss-Belhotel Harbour Bay (6.6 km).
Each of these hotels provides easy access to the airport, friendly staff, comfortable rooms, and exceptional amenities for an enjoyable stay.

Useful Tips:

As an AI language model, I cannot provide insider tips for navigating and enjoying Hang Nadim International Airport. However, here are some general tips that may be useful.
First, make sure to arrive at the airport early to allow plenty of time for check-in, security, and boarding.
Second, check your flight details and gate information frequently, as they may change without notice.
Third, bring a portable charger for your electronic devices, as there are limited charging stations available.
Fourth, try to bring a reusable water bottle and fill it up after passing through security to save money and reduce plastic waste.
Fifth, take advantage of the airport’s free Wi-Fi and relax in one of the many seating areas while waiting for your flight.

Contact Information

– Airport Operator: PT. Angkasa Pura II, (+62) 778 711100
– Airport Police: (+62) 778 761831
– Lost and Found: (+62) 778 761245
– Medical Center: (+62) 778 761777
– Immigration Office: (+62) 778 761245

For more information on other airport services, please visit the Hang Nadim International Airport website.

Airports Near Hang Nadim International Airport

Useful Links

Wikipedia