Overview
Gold Coast Airport is an international airport located near the city of Coolangatta on the Gold Coast. It is the sixth busiest airport in Australia and serves as a gateway to popular tourist destinations such as Surfers Paradise and Byron Bay.
The airport is owned and operated by Queensland Airports Limited and has undergone several expansions and renovations over the years to accommodate the increasing number of passengers. It currently has two terminals: the International Terminal and the Domestic Terminal.
The International Terminal handles flights from overseas destinations such as New Zealand, Japan, and Singapore, while the Domestic Terminal serves flights from major cities in Australia like Sydney, Melbourne, and Brisbane. The airport is also a hub for several airlines, including Jetstar, Virgin Australia, and Tigerair Australia.
Gold Coast Airport offers a variety of amenities for travelers, including shops, restaurants, and duty-free stores. It also has facilities for disabled passengers and families with young children. To get to and from the airport, passengers can take advantage of taxis, shuttles, and public transportation.
Overall, Gold Coast Airport is a modern and efficient airport that provides a convenient gateway to one of Australia’s most popular destinations. With its strategic location, state-of-the-art facilities, and excellent service, it is no wonder that millions of passengers choose to fly in and out of this airport every year.
Terminals at Gold Coast Airport
Gold Coast Airport, located in Coolangatta, Queensland, has two terminals. Terminal 1, also known as the International Terminal, is a relatively new facility that opened in 2010. It is used for all international arrivals and departures.
On the other hand, Terminal 2, or the Domestic Terminal, was built in the 1980s and was renovated in the early 2000s. It is used for all domestic flights. Both terminals are located adjacent to each other and are connected via a covered walkway.
Terminal 1 comprises three levels: the ground floor, mezzanine level, and the departure level. The ground floor is where arriving passengers clear customs and immigration. There are baggage claim areas, currency exchange, and rental car counters on this level as well.
The mezzanine level is where departing passengers check-in and proceed through security. Shops, restaurants, and lounges are also located on this level. Finally, the departure level is where passengers wait for their flight and board their plane.
Terminal 2, on the other hand, has two levels: the ground floor and the departure level. The ground floor has an arrivals area, baggage claim, car rental counter, and other amenities for incoming passengers.
The departure level has check-in counters, security checkpoints, shops, restaurants, and other services for outgoing passengers. Passengers can access both terminals with ease, thanks to the covered walkway that connects them.
Overall, the terminals at Gold Coast Airport are modern, spacious, and well-equipped to handle the influx of passengers that come through every day. The airport’s location, adjacent to some of Australia’s most popular tourist destinations, makes it a top choice for visitors to the country.
Airlines and Destinations
The following airlines operate from Gold Coast Airport:
Qantas, Jetstar, Virgin Australia, Tigerair, Air New Zealand, Scoot, AirAsia, and Hong Kong Airlines.
Domestic destinations include Sydney, Melbourne, Adelaide, Cairns, Hobart, and Darwin.
International routes cover destinations such as Auckland, Christchurch, Queenstown, Singapore, Kuala Lumpur, Tokyo, and Hong Kong.
Keep in mind that some routes may be seasonal, so it’s important to check with the airline before making travel arrangements.
Transportation Options at Gold Coast Airport
Gold Coast Airport, located in the suburb of Bilinga, is the gateway to the Gold Coast and Northern New South Wales. The airport serves over six million passengers annually, making it one of the busiest airports in Australia.
There are various transportation options available for passengers arriving at Gold Coast Airport. One of the most popular options is to hire a car from one of the many rental companies located on-site. Car rental companies operating from the airport include Avis, Budget, Europcar, Hertz, and Thrifty.
Another option is to take a shuttle bus service, such as the Gold Coast Tourist Shuttle or Con-X-ion. These services offer door-to-door transfers to major hotels and resorts on the Gold Coast, and also provide shared or private transfers to Byron Bay and other destinations in Northern New South Wales.
For those who prefer public transportation, there are two train lines that run through the airport: the Airtrain and the NSW TrainLink. The Airtrain offers direct services to Brisbane City and the Gold Coast, while the NSW TrainLink connects the airport to regional destinations such as Ballina, Casino, and Grafton.
In addition to these options, taxi services are available 24/7 from the taxi rank located outside the airport terminal. There is also a ride-sharing pickup area for services such as Uber and Ola.
Overall, Gold Coast Airport provides a range of transportation options to suit all needs and budgets. Whether you need to hire a car for a week-long road trip or catch a shuttle to your hotel, there are plenty of options available to make getting around easy and convenient.
Parking at Gold Coast Airport
Gold Coast Airport offers a range of parking options to suit every budget and travel need. If you’re looking for the most convenient option, the onsite car park is just a short walk from the terminal and offers both covered and open-air parking. Rates start at $5 for the first hour, with a daily maximum of $55.
For those who are happy to take a short shuttle ride, the long-term car park is a more affordable option. Rates start at $32 per day, with discounts available for bookings of seven days or more. The car park operates 24/7 and the shuttle runs every 10-15 minutes.
If you’re dropping off or picking up passengers, the airport also has a dedicated express car park that charges by the minute, making it a great option for short stays. Rates start at $4 for the first 20 minutes, with a daily maximum of $40.
Whatever your parking needs, Gold Coast Airport has you covered with a range of convenient and affordable options.
Check-In Procedures at Gold Coast Airport
The check-in process at Gold Coast Airport is designed to be efficient, streamlined and convenient for all passengers. There are several ways to check-in, including online, self-service and traditional methods.
Online check-in is available for most airlines operating from Gold Coast Airport. Passengers can check-in from 24 hours prior to their flight departure time and up to 90 minutes before the scheduled departure time. This allows passengers to avoid queues at the airport and proceed straight to security screening.
Self-service kiosks are also available at Gold Coast Airport. These kiosks enable passengers to check-in, select seats, print boarding passes and even check baggage. The kiosks are located throughout the terminal and are easy to use, with clear instructions provided on the touch screen.
For those who prefer traditional check-in, there are dedicated check-in counters for each airline located in the terminal. Passengers can check-in with a staff member, receive their boarding pass and check baggage if required.
Regardless of the check-in method chosen, it is important to arrive at the airport with sufficient time before the scheduled departure time. This will allow time for any unforeseen delays or issues that may arise during the check-in process.
Overall, the check-in procedures at Gold Coast Airport are designed to be efficient, convenient and provide passengers with choice when it comes to checking-in for their flight.
Security Measures at Gold Coast Airport
At Gold Coast Airport, security is of utmost importance to ensure the safety of all passengers and staff.
There are several procedures in place to maintain security such as x-ray screening, metal detectors, and body scanning.
To make your security check experience smoother, it is recommended to arrive at the airport early, remove all items from your pockets, and place them in a tray.
Make sure all liquids are within the allowable limit of 100ml and packed in a clear plastic bag.
If you have any medical conditions or special requirements, inform the security personnel before the screening process.
It is also important to be patient and cooperative during the security check. With these tips in mind, you can ensure a quick and smooth security check at Gold Coast Airport.
Customs and Immigration Process at Gold Coast Airport
For arriving passengers, the first stop is at passport control where passengers’ passports are checked for validity and stamped as necessary. After passport control, passengers can collect their baggage from the baggage carousel.
Next, passengers proceed to customs where they can be randomly selected for a baggage search. Passengers are required to declare any items that are prohibited or restricted, including food, plants, and animal products. Once through customs, passengers can exit the airport.
For departing passengers, the first step is to check-in with their airline. After check-in, passengers proceed to immigration where their passport is checked and stamped.
Once through immigration, passengers can proceed to security screening. Passengers are required to remove any items from their person and put them through the X-ray scanner. Any prohibited items will be confiscated.
Once through security, passengers can proceed to their boarding gate. It’s important for departing passengers to arrive at the airport well before their flight’s departure time to ensure they have enough time to complete the check-in, immigration, and security process.
Amenities
- Food and beverage options, including cafes, restaurants, and bars.
- Shopping outlets for souvenirs, gifts, and duty-free products.
- Free Wi-Fi throughout the airport for all passengers.
- ATMs, currency exchange services, and banking facilities.
- Baby care rooms with changing tables, seats, and microwaves for parents traveling with infants.
- Showers available for a small fee to refresh before or after a flight.
- Car rental services for convenient access to transportation upon arrival.
- Disability assistance services for travelers with special needs, including wheelchair rental and accessible restrooms.
Accessibility Services
Gold Coast Airport provides a range of facilities and services for passengers with disabilities or mobility issues. The airport has designated disabled parking bays conveniently located near the terminal entrance.
There are also wheelchair ramps, lifts and accessible bathrooms throughout the terminal. Wheelchairs are available for use within the terminal and can be arranged in advance by contacting your airline.
Assistance animals are welcome at the airport and there are relief areas available for them before and after security screening. Passengers who require additional assistance should contact their airline prior to travel to ensure all necessary arrangements are made.
Connecting Flights at Gold Coast Airport
When catching a connecting flight at Gold Coast Airport, it’s important to give yourself enough time to get from one flight to the other.
The airport is relatively small, so it won’t take you too long to navigate your way through security and to your gate, but it’s always better to be safe than sorry.
Make sure to check your boarding pass and any other relevant documents to ensure you know which gate your connecting flight is departing from and what time it’s scheduled to leave.
You should also factor in any potential delays or unexpected circumstances that might arise during your journey.
If you’re unsure about anything, don’t hesitate to ask one of the airport staff members for assistance.
Overall, it’s best to be prepared and give yourself plenty of time to make your connection.
Baggage Claim and Lost Property
Once you arrive at Gold Coast Airport, you’ll proceed to the baggage claim area.
Here, you’ll find monitors displaying which carousel your flight’s baggage will be arriving on.
Wait for your luggage to arrive and retrieve it from the carousel.
If you discover that your luggage is missing or damaged, report it immediately to the airline’s baggage services desk located in the baggage claim area.
You’ll need to provide a detailed description of your missing or damaged items and your baggage claim tag.
If your baggage is not found within a certain period of time, you may need to fill out a Property Irregularity Report (PIR) before leaving the airport.
For lost property that isn’t related to baggage, visit the airport’s lost property office located outside the terminal building.
Emergency and Medical Facilities
Gold Coast Airport has a comprehensive emergency response plan in place for all types of emergencies, including medical emergencies. The airport’s team of trained professionals is available 24/7 to respond to any emergency situation.
In case of a medical emergency, the airport has first aid rooms located in the terminal building and in the airside area. Additionally, there are qualified medical professionals onsite who can provide basic medical assistance before an ambulance arrives.
If a passenger requires further medical attention, there is a hospital located just five minutes away from the airport. The Gold Coast University Hospital is a state-of-the-art facility equipped with all the necessary medical facilities and staff to provide immediate medical attention.
Hotel Accommodations
There are several hotel options available within and near Gold Coast Airport. These accommodations cater to the needs of travelers who need a comfortable stay before or after their flight.
Here are five hotels located near the airport:
1. Novotel Surfers Paradise (approximately 19.2 km)
2. Mantra Legends Hotel (approximately 17.9 km)
3. Hilton Surfers Paradise (approximately 19.6 km)
4. QT Gold Coast (approximately 17.5 km)
5. Meriton Suites Southport (approximately 16.7 km)
Each of these hotels offers a range of amenities such as restaurants, fitness centers, and swimming pools. They also provide shuttle services to and from the airport, making it convenient for travelers to reach their destination.
Useful Tips
As an AI, I cannot personally provide insider tips for navigating and enjoying Gold Coast Airport, but some general tips include arriving early to avoid rush hour traffic, packing light to make your travel easier, and checking in online to save time.
Also, familiarize yourself with the airport layout and have a plan in case of flight delays or cancellations.
Don’t forget to grab some snacks and water before boarding and keep all necessary documents and valuables handy.
By following these simple tips, you can have a smoother and more enjoyable experience at Gold Coast Airport.
Contact Information
Customer Service
Phone: 07 5589 1100
Email: [email protected]
Lost and Found
Phone: 07 5589 1200
Email: [email protected]
Baggage Services
Phone: 07 5589 1391
Email: [email protected]
Rental Car Services
Phone: 07 5589 9000
Email: [email protected]
Parking Services
Phone: 1800 062 727
Email: [email protected]
Airports Near Gold Coast Airport
There are several other airports in the vicinity of Gold Coast Airport:
- Brisbane Airport (78 km)
- Ballina Byron Gateway Airport (94 km)
- Sunshine Coast Airport (192 km)
All of these airports can be reached via car or public transportation. Shuttle buses, taxis, and rental cars are available at each location, and some airports also offer train connections.