Overview of Entebbe International Airport

Entebbe International Airport is the main international airport in Uganda, located approximately 40 kilometers from the capital city, Kampala. The airport is situated on the shores of Lake Victoria and is operated by the Civil Aviation Authority of Uganda.

The airport serves as the gateway to Uganda and the East African region, with connections to many cities in Africa, Europe, and the Middle East. The airport has two terminals: the first terminal handles domestic flights and the second terminal handles international flights.

The airport has undergone significant renovations in recent years, including the expansion of the main passenger terminal and construction of a new cargo center. The airport now has modern facilities, including duty-free shops, restaurants, and lounges.

In addition to commercial airline operations, the airport also serves as a hub for the Ugandan Air Force and hosts the United Nations Regional Service Center. The airport is also a popular destination for general aviation and is home to several private aviation companies.

Overall, Entebbe International Airport plays a vital role in the economic and social development of Uganda, providing easy access to the country for tourists, investors, and other visitors. With its modern facilities and strategic location, the airport is poised for further growth in the coming years.

Terminals at Entebbe International Airport

Entebbe International Airport is the main international airport in Uganda and serves as a hub for several airlines, including Ethiopian Airlines, Kenya Airways, and RwandAir. The airport has two terminals, Terminal 1 and Terminal 2, which together can handle up to 3.5 million passengers annually.

Terminal 1 is the older of the two terminals and is used primarily for domestic flights and some regional flights. It has a capacity of 250,000 passengers per year and features a single baggage carousel, four check-in counters, and a handful of shops and restaurants. The terminal is relatively small and can feel busy and crowded during peak hours.

Terminal 2, on the other hand, is newer and larger, and is used for international flights and some domestic flights. It has a capacity of 3.25 million passengers per year and features six air bridges, 36 check-in counters, and a large duty-free area. The terminal is modern and spacious, with plenty of natural light and comfortable seating areas.

Both terminals are connected by a covered walkway and are within easy walking distance of each other. There are also shuttle buses that run between the terminals for passengers who need to transfer between flights.

In addition to the two main terminals, Entebbe International Airport has a general aviation terminal that serves private and charter flights. The terminal is located on the far side of the airport and is accessible via a separate entrance.

Overall, the terminals at Entebbe International Airport provide a comfortable and efficient travel experience for passengers. While Terminal 1 may feel a bit cramped at times, Terminal 2 offers plenty of space and amenities to make the journey as pleasant as possible.

Airlines and Destinations

The following airlines operate from Entebbe International Airport:
Emirates, Brussels Airlines, Ethiopian Airlines, Kenya Airways, Rwandair, Egypt Air, Turkish Airlines, Qatar Airways, South African Airways, and KLM.

Emirates flies to Dubai, Brussels Airlines to Brussels, Ethiopian Airlines to Addis Ababa, Nairobi and Johannesburg, Kenya Airways to Nairobi, Kigali and Johannesburg, Rwandair to Kigali, Cairo and Johannesburg, Egypt Air to Cairo, Turkish Airlines to Istanbul, Qatar Airways to Doha, and South African Airways to Johannesburg.

KLM operates both domestic and international routes to Amsterdam, with seasonal changes depending on demand. It is important to check with the airline for the most up-to-date information on routes and schedules.

Transportation Options at Entebbe International Airport

When arriving at Entebbe International Airport, there are several transportation options to choose from. One popular option is to take a shuttle bus. The airport has multiple shuttle companies that offer shared rides to various destinations in and around the city. These shuttles are reliable and affordable, making them a convenient choice for travelers on a budget.

For those who prefer more privacy and flexibility, car rentals are also available at the airport. Various car rental companies have desks located in the terminal building, making it easy to rent a car upon arrival. It is important to note that driving in Kampala can be challenging due to heavy traffic and poor road conditions, so it is recommended to book a car with a driver.

Another option for transportation at Entebbe International Airport is the shuttle bus service provided by hotels. Many hotels in Kampala offer shuttle services to and from the airport for their guests. This is a great option for those who have booked accommodation in advance and wish to have a hassle-free transfer to their hotel.

For those looking for a more eco-friendly option, there are train lines that run from the airport to the city center. The train is operated by Uganda Railways Corporation and provides a scenic journey through the countryside. The train is an affordable option, but it may not be the most convenient as it runs on a limited schedule.

Overall, there are several transportation options available at Entebbe International Airport. Whether you prefer a shuttle bus, car rental, shuttle service provided by hotels, or train lines, there is an option for every type of traveler. It is important to research and plan transportation arrangements in advance to ensure a smooth and stress-free journey.

Parking at Entebbe International Airport

Entebbe International Airport offers several parking options for travelers. These options include short-term parking, long-term parking, and valet parking services. Short-term parking is available for those who plan to park for a few hours, while long-term parking is ideal for those who need to leave their cars at the airport for an extended period.

The parking rates at Entebbe International Airport vary depending on the length of stay and the type of parking. Short-term parking rates start at UGX 3,000 per hour, while long-term parking rates start at UGX 10,000 per day. For travelers who prefer convenience and luxury, valet parking services are available for a fee of UGX 20,000 per day.

It is important to note that the airport parking lots can fill up quickly, especially during peak travel seasons. Therefore, it is recommended that travelers book their parking spaces in advance or arrive early to secure their spots. Additionally, there are several off-site parking options near the airport that offer cheaper rates. However, these off-site parking services may not offer the same level of security and convenience as airport parking.

Overall, with various parking options available, travelers can choose the option that best suits their needs and budget at Entebbe International Airport.

Check-In Procedures

At Entebbe International Airport, there are various ways to check-in for your flight. The most popular method is the traditional one where passengers go to the airline’s check-in counters to complete their check-in process.

However, the airport also provides online check-in services, which allows passengers to check-in from the comfort of their homes or offices as early as 24 hours before their scheduled flight departure. This service is available for both domestic and international flights.

Another option available is the self-service kiosk, located in the check-in hall. Passengers can use these touch-screen kiosks to check themselves in, select their seat, and print their boarding pass. These kiosks are available for passengers traveling with certain airlines and can be accessed between 2 and 24 hours before the flight departure time.

Regardless of the method chosen, passengers are required to present valid identification and travel documents during check-in. These documents include a passport, visa (if applicable), and a ticket or electronic itinerary receipt.

After completing the check-in process, passengers can proceed to the security checkpoint and then to their respective boarding gates. It is recommended that passengers arrive at the airport at least two hours before their flight departure time to allow enough time for check-in, security screening, and boarding.

Ensuring Safe Travel: Security Procedures at Entebbe International Airport

At Entebbe International Airport, security is taken very seriously to ensure the safety of all travelers. All passengers are required to go through security screening before boarding their flights. This includes passing through metal detectors and having their bags scanned.

To make the security check process smoother, it is important to arrive at the airport early and be prepared. Remove any liquids or gels from your carry-on bag and place them in a clear, plastic bag. Wear slip-on shoes that can easily be removed and put back on.

Avoid wearing clothing with metal parts, such as belts or jewelry that may set off the metal detector. Follow all instructions given by security personnel and be patient if the line is moving slowly. Remember, these procedures are in place to ensure your safety and the safety of others.

Customs and Immigration at Entebbe International Airport

Arriving passengers must fill out a landing card and present it to immigration officials along with their passport.

Visitors are required to have a valid visa for entry into Uganda, which can be obtained online or upon arrival.

Baggage is screened by customs officers, and passengers may be subject to additional screening if their baggage is flagged.

Departing passengers must present their passport and boarding pass to immigration officials before being allowed to proceed to the departure gate.

All luggage is subject to screening before being loaded onto the plane.

It is important to arrive at the airport with ample time to complete these processes and avoid delays.

Amenities:

  • Restaurants and cafes serving local and international cuisine
  • Shops selling duty-free items, souvenirs, and clothing
  • Banking services including currency exchange and ATMs
  • Free Wi-Fi throughout the airport
  • Lounges with comfortable seating, snacks, and drinks
  • Baby care facilities and a children’s play area
  • Medical services, including a pharmacy and first-aid clinic
  • Showers and a sauna for travelers to freshen up
  • Parking facilities for both short-term and long-term stays

Accessibility Services

Entebbe International Airport provides facilities and services for passengers with disabilities or mobility issues. These services include wheelchair assistance, accessible restrooms, and designated parking spaces.

The airport also has staff trained to provide assistance to passengers with special needs. Passengers can request assistance at the time of booking or upon arrival at the airport.

Additionally, the airport has specialized equipment such as lifts and ramps to facilitate boarding and disembarking from aircraft. Information on accessibility services can be found on the airport’s website or by contacting their customer service center.

Connecting Flights at Entebbe International Airport

When catching a connecting flight at Entebbe International Airport, it’s important to know the process. First, make sure to have all necessary documents and check-in for your first flight as early as possible.

Once you arrive at the airport, follow the signs to the transit area and go through security. Be sure to keep an eye on your boarding time and gate information, which can change.

If you have a long layover, there are plenty of restaurants and shops to browse. However, don’t get too comfortable and always stay aware of any updates or changes to your flight.

Finally, be prepared to move quickly when it’s time to board your next flight. Follow the signs to your gate and present your boarding pass and documentations to the airline staff.

Baggage Claim and Lost Property

Upon arrival at Entebbe International Airport, passengers should proceed to the baggage claim area to collect their luggage. Luggage may have been placed on a baggage carousel, or it may be available for pickup directly from the conveyor belt.

If a passenger’s luggage is not at the baggage claim area, they should go to the airline’s baggage service office and report the missing item. The airline will then begin a search for the lost luggage using a tracking system.

If a passenger’s luggage is damaged upon arrival, they should also report this to the airline’s baggage service office. The airline will assess the damage and provide compensation if necessary.

For items left on the plane or in the airport, passengers should contact the airport’s lost and found office. They can provide assistance in retrieving the lost item and returning it to the owner.

Emergency and Medical Facilities

In case of an emergency at Entebbe International Airport, passengers and staff can contact the airport medical team through the airport control tower.
The medical team is available 24/7 and is equipped to handle medical emergencies.
There are also first aid stations located throughout the airport that are staffed with trained personnel who can provide assistance in case of minor injuries or illnesses.
For more serious emergencies, the airport has an ambulance service that can transport patients to nearby hospitals.
Additionally, there is a fully-equipped medical center located within the airport that provides a wide range of medical services, including emergency care, diagnostic testing, and pharmacy services.

Hotel Accommodations

There are several hotel accommodations available within or near Entebbe International Airport.
Here is a list of five hotels near the airport with the distances from the airport:

  • Protea Hotel by Marriott Entebbe – 1.7 km
  • Imperial Resort Beach Hotel – 2.5 km
  • Pearl Of Africa Hotel Entebbe – 3.3 km
  • Boma Guesthouse Entebbe – 2.1 km
  • Gately Inn Entebbe – 2.8 km

Useful Tips for Navigating and Enjoying Entebbe International Airport

First, arrive at the airport early to avoid rush hour traffic and give yourself plenty of time to check-in and go through security.
Secondly, bring a reusable water bottle as there are water refill stations throughout the airport to stay hydrated.
Additionally, download the airport’s mobile app to stay updated on flight times and delays.
It’s also recommended to use the airport’s free Wi-Fi instead of using your own data plan.
Lastly, take advantage of the duty-free shops and grab some souvenirs or snacks before your flight.

Contact Information

– Airport Administration: +256 414 321 479 / [email protected]
– Customer service desk: +256 41 4320500 / [email protected]
– Lost and found: +256 772 221 002 / [email protected]
– Medical services: +256 752 737345 / [email protected]

For more information, visit the official website of Entebbe International Airport at www.entebbeairport.go.ug.

Airports Near Entebbe International Airport

There are several airports near Entebbe International Airport, which can serve as alternative options for travelers:

  • Kampala Executive Airport (EBBK) – located approximately 39km from Entebbe International Airport. Transportation options include taxi and private transfers.
  • Jinja Airport (KQJ) – located approximately 81km from Entebbe International Airport. Transportation options include taxi and private transfers.
  • Soroti Airport (SRT) – located approximately 237km from Entebbe International Airport. Transportation options include car rental, taxi, and private transfers.

If you are considering one of these airports as an alternative, be sure to check flight schedules and options beforehand. Additionally, it is advisable to arrange your transportation in advance to ensure a smooth travel experience.

Useful Links

Wikipedia