Overview of Chhatrapati Shivaji International Airport
Chhatrapati Shivaji International Airport, also known as Mumbai Airport, is the primary international airport serving the city of Mumbai and the second busiest airport in India after Delhi’s Indira Gandhi International Airport. The airport is located in the suburb of Santa Cruz and covers an area of approximately 1,450 hectares.
The airport has two terminals: Terminal 1, which handles domestic flights, and Terminal 2, which handles both domestic and international flights. Terminal 2 is the newer and more modern terminal, having opened in 2014 and replaced the old international terminal.
The airport serves over 50 airlines and connects Mumbai to destinations around the world, including major cities in Asia, Europe, and North America. In 2019, the airport handled over 49 million passengers and over 466,000 aircraft movements.
In addition to its passenger services, Chhatrapati Shivaji International Airport is also a major cargo hub, handling over 900,000 metric tonnes of cargo annually. The airport is equipped with state-of-the-art facilities and has won numerous awards for its world-class infrastructure and services.
Overall, Chhatrapati Shivaji International Airport is a vital gateway for air travel in India and an important hub for connecting passengers to destinations across the globe.
Terminals at Chhatrapati Shivaji International Airport
Chhatrapati Shivaji International Airport (CSIA) is among the busiest airports in India, handling millions of passengers annually. The airport has two terminals – Terminal 1 and Terminal 2.
Terminal 1, also known as the domestic terminal, was built in 1980 and handles all domestic flights. The terminal has four levels with a total area of about 45,000 square meters. It is equipped with all the necessary amenities and facilities required by passengers, including restaurants, cafes, and duty-free shops.
Terminal 2, on the other hand, is the international terminal and was inaugurated in 2014. It spans over an area of about 4.4 million square feet, making it one of the largest terminals in the world. The terminal has four levels, including a mezzanine floor, and can accommodate up to 40 million passengers annually.
The terminal has won several awards for its design, architecture, and facilities. It features modern amenities such as automated check-in kiosks, self-baggage drop counters, and baggage tracking systems, making it a highly efficient and seamless experience for passengers.
The airport also offers lounges for passengers who want some extra comfort and privacy before their flights. These lounges are available in both Terminal 1 and Terminal 2, and offer facilities such as showers, Wi-Fi, and complimentary food and beverages.
Overall, Chhatrapati Shivaji International Airport’s terminals are designed to provide a convenient and comfortable travel experience for passengers. With modern facilities and services, the airport ensures that passengers have a hassle-free journey from check-in to boarding their flights.
Airlines and Destinations
Here is a comprehensive list of airlines that operate from Chhatrapati Shivaji International Airport and their respective destinations.
For domestic travel, Air India, SpiceJet, IndiGo, Vistara, GoAir, and AirAsia India serve various cities within India.
International airlines such as Emirates, Etihad Airways, Qatar Airways, Turkish Airlines, Singapore Airlines, Cathay Pacific, and British Airways connect Mumbai to major destinations worldwide.
Seasonal changes may affect some routes, so it’s important to check with the airline before traveling.
In addition, new airlines and routes are constantly being added, providing more travel options for passengers.
Overall, Chhatrapati Shivaji International Airport offers a wide range of airlines and destinations for both domestic and international travel.
Transportation Options at Chhatrapati Shivaji International Airport
Chhatrapati Shivaji International Airport, located in Mumbai, India, is one of the busiest airports in the country. It serves millions of passengers every year and offers several transportation options to cater to everyone’s needs.
One of the most popular options is the airport shuttle service. The shuttle service is available 24/7, and it operates between the airport and various locations in the city. The shuttle is a convenient and affordable way to travel from the airport to your destination or vice versa.
If you prefer to have your own vehicle, car rental services are also available at the airport. Several international and local car rental companies have their offices at both terminals of the airport. You can choose from different types of cars according to your budget and travel needs.
Another excellent option is the shuttle bus service. The buses operate between the airport and various parts of the city, and they run on a fixed schedule. The shuttle bus service is an affordable option for those who want to travel quickly and efficiently.
Train lines are also available at the airport. The airport is well-connected by train to the rest of the city and other states in India. Several trains operate from the airport’s terminal, and they run on a fixed schedule. The train is an excellent option if you want to avoid traffic and reach your destination quickly.
In addition to these options, taxis and auto-rickshaws are available at the airport. Taxis are convenient and comfortable, but they can be more expensive than the other options. Auto-rickshaws are more affordable, but they can be uncomfortable for long journeys.
Overall, Chhatrapati Shivaji International Airport offers various transportation options to cater to the diverse needs of its passengers. Whether you choose the shuttle, car rental, shuttle bus, train lines, or taxi/auto-rickshaw service, you’re sure to find an option that suits your needs and budget.
Parking Options at Chhatrapati Shivaji International Airport
Chhatrapati Shivaji International Airport offers a variety of parking options for travelers. The airport has both covered and open-air parking facilities, which are located close to the terminals. The parking areas are well-lit and equipped with CCTV cameras, ensuring the safety and security of parked vehicles.
There are different rates for parking depending on the duration of stay. For short-term parking, rates start at INR 130 for up to 30 minutes, INR 160 for up to 60 minutes, and INR 190 for up to 90 minutes. For long-term parking, rates start at INR 150 for up to 30 minutes, INR 300 for up to 60 minutes, and INR 360 for up to 90 minutes.
Travelers who want to park for more than 24 hours can avail of the airport’s multi-day parking facility, which offers competitive rates starting at INR 900 for 24 hours of parking. The airport also offers a valet parking service, which costs INR 300 for up to three hours of parking and INR 450 for up to six hours of parking.
Overall, Chhatrapati Shivaji International Airport provides convenient and secure parking options for passengers traveling through Mumbai. Whether you need short-term or long-term parking, the airport has got you covered.
Check-In Procedures at Chhatrapati Shivaji International Airport
At Chhatrapati Shivaji International Airport, there are several ways to check-in for your flight. The easiest and most convenient method is to check-in online, which can be done from the comfort of your home or office. Simply visit the airline’s website, enter your booking reference number, and follow the prompts to complete your check-in process.
If you prefer a self-service option, you can use one of the available kiosks located throughout the airport. These kiosks allow you to check-in for your flight, select your seat, and print your boarding pass. You can also use these kiosks to check any bags you may have.
For those who prefer the traditional method, there are also check-in counters located throughout the airport. These counters are staffed by airline representatives who will assist you with your check-in process, answer any questions you may have, and check any bags you may have.
Regardless of the method you choose, it is important to arrive at the airport with plenty of time to spare before your flight. This will give you ample time to navigate the check-in process, pass through security, and make your way to your departure gate.
Security Measures at Chhatrapati Shivaji International Airport
At the airport, passengers are required to go through several security checkpoints before boarding their flight.
The first checkpoint is the x-ray scanner, where passengers must place their carry-on luggage, shoes, and electronics in trays for screening.
Passengers are also required to remove belts, jackets, and any metallic objects that might set off the metal detector.
After this, passengers are screened physically with a hand-held metal detector, and in some cases, pat-downs may be necessary.
To ensure a smooth security check, passengers should plan to arrive at the airport early and pack their carry-on bags carefully.
Wearing slip-on shoes and avoiding bulky jewelry can make the screening process faster and easier.
Additionally, passengers should have their boarding pass and identification ready for inspection.
By following these tips and cooperating with the security procedures, passengers can help keep the airport a safe and secure environment for all travelers.
Customs and Immigration Process at Chhatrapati Shivaji International Airport
Arriving passengers should have their passports, visas, and necessary travel documents ready for inspection by immigration officers. Baggage will also be inspected by customs officers upon arrival.
Departing passengers should arrive at the airport with their boarding pass and baggage packed according to airline regulations. They will undergo security checks and may also face additional checks from immigration or customs officers.
Amenities
- Restaurants and cafes offering a variety of cuisines
- Duty-free shops selling a range of products, including alcohol, tobacco, and cosmetics
- Free WiFi available throughout the airport
- ATMs and currency exchange services
- Lounges for premium passengers or those with lounge access cards
- Showers and spa services for travelers seeking relaxation
- Medical assistance and pharmacies for emergencies
- Baby care facilities, including changing rooms and nursing areas
Accessibility Services
At Chhatrapati Shivaji International Airport, we strive to provide comfortable and hassle-free travel experience for all our passengers, including those with disabilities or mobility issues.
Our airport offers a range of facilities and services to ensure that all passengers can navigate the airport with ease, such as wheelchair assistance, designated parking spaces, accessible restrooms, and specialized seating areas.
Additionally, our staff is trained in disability awareness and can provide personalized assistance to meet the specific needs of individual travelers.
We are committed to creating an inclusive airport environment that welcomes everyone, and we are constantly working to improve our accessibility services to better serve our passengers.
Connecting Flights at Chhatrapati Shivaji International Airport
Connecting flights at Chhatrapati Shivaji International Airport can sometimes be a daunting task, especially if you are not familiar with the airport.
To make the process smoother, it is important to allow enough time between connecting flights and to have all necessary documents handy.
Upon arrival, follow the signs for “Connecting Flights” and proceed to the transit area.
There, you may need to go through security screening again and possibly customs/immigration if you are entering a different country.
Be sure to arrive at your gate early as boarding times can vary.
If you are flying on a particularly busy day, it may be beneficial to ask airport staff for assistance in navigating the airport.
Baggage Claim and Lost Property
After your flight lands at Chhatrapati Shivaji International Airport, you will proceed to the baggage claim area where you can retrieve your checked baggage. To ensure that you pick up the correct bags, be sure to check the luggage tag for your flight information and verify the bag’s appearance matches your own.
In the event that your baggage is lost or damaged during your travel, promptly report it to the airline representative at the airport. You will be asked to fill out a form providing details about your baggage and your contact information. The airline will then track down your missing baggage and inform you of its whereabouts as soon as possible.
Emergency and Medical Facilities
Chhatrapati Shivaji International Airport has a well-equipped medical center that operates 24/7. In case of emergencies, medical staff are available to provide immediate treatment.
The airport also has ambulance services on standby to transfer patients to nearby hospitals. Additionally, there are medical professionals stationed at every boarding gate in case of any medical incidents during the flight.
In terms of emergency procedures, the airport has an emergency response team ready to deal with any unforeseen circumstances such as fire or natural disasters. There are also designated emergency exits and evacuation plans clearly marked throughout the airport for passengers to follow in case of an emergency.
Hotel Accommodations
There are several hotel accommodations available within and near Chhatrapati Shivaji International Airport. These hotels provide a convenient and comfortable stay for travelers who need to rest or catch up on work before their next flight.
Some of the popular hotels near the airport include The Leela Mumbai, JW Marriott Mumbai Sahar, Hyatt Regency Mumbai, ITC Maratha, and Sahara Star Hotel. All of these hotels are located within a 5-kilometer radius from the airport, making them easily accessible for travelers.
The Leela Mumbai is located just 1.5 kilometers from the airport and offers luxurious rooms and suites with modern amenities such as free Wi-Fi and flat-screen TVs. JW Marriott Mumbai Sahar is located 2 kilometers away and features an outdoor pool, a fitness center, and a spa.
Hyatt Regency Mumbai, which is located 3 kilometers from the airport, offers contemporary rooms with city or garden views, as well as a rooftop infinity pool and multiple dining options. ITC Maratha, which is located 4 kilometers away, offers elegant rooms with marble bathrooms, a fitness center, and an outdoor pool.
Lastly, Sahara Star Hotel is a 5-minute drive from the airport and offers spacious rooms with private balconies, a tropical lagoon swimming pool, and multiple dining options.
Useful Tips for Navigating and Enjoying Chhatrapati Shivaji International Airport
As one of India’s busiest airports, navigating Chhatrapati Shivaji International Airport can be overwhelming for first-time visitors. But with a little insider knowledge, your airport experience can be smooth and enjoyable.
First off, make sure you arrive at the airport with plenty of time to spare. The security lines can be long, so plan to arrive at least two hours before your flight. Secondly, take advantage of the airport’s free WiFi to stay connected while you wait for your flight.
If you’re hungry, head to the food court located on the departure level, which offers a variety of options ranging from Indian to international cuisine. And if you need to do some last-minute shopping, there are several duty-free shops where you can buy souvenirs, gifts, and other essentials.
Lastly, if you have a long layover, consider using the airport’s transit hotel, which offers comfortable rooms for a few hours at a time. With these insider tips, you’ll be able to navigate and enjoy Chhatrapati Shivaji International Airport with ease.
Contact Information
Lost and Found: +91 22 6685 1010
Customer Service: +91 22 6685 1010 or [email protected]
Baggage Services: +91 22 6685 1010 or [email protected]
Medical Services: +91 22 6685 1034 or [email protected]
Car Parking: +91 22 6685 1010 or [email protected]
Wheelchair Assistance: +91 22 6685 1010 or [email protected]
Other Airports near Chhatrapati Shivaji International Airport
If you are a traveler seeking alternative flight options or have a layover or connecting flight, there are other airports in the vicinity of Chhatrapati Shivaji International Airport:
- Mumbai Domestic Airport: Located just 4 kilometers away from Chhatrapati Shivaji International Airport, this airport is primarily used for domestic flights. It can be reached by taxi or bus.
- Pune Airport: Located approximately 150 kilometers away from Chhatrapati Shivaji International Airport, this airport serves as an alternative for those looking to fly out of Mumbai. It can be reached by taxi, bus, or train.
- Aurangabad Airport: Located approximately 340 kilometers away from Chhatrapati Shivaji International Airport, this airport also serves as an alternative for those looking to fly out of Mumbai. It can be reached by taxi or bus.
Transportation options to reach these airports include taxis, buses, and trains. It is advisable to book a ride in advance to avoid any last-minute hassles.