Overview
Chetumal International Airport is situated in the southern part of Quintana Roo, Mexico and serves the city of Chetumal. The airport is located just 3 kilometers from downtown Chetumal, making it easy for passengers to access the city.
The airport is a hub for several airlines including Aeromar, Calafia Airlines, and VivaAerobus. It also serves as a gateway to popular tourist destinations such as Bacalar, Mahahual, and Costa Maya. The airport has one runway that is 8,858 feet long and is capable of handling large commercial aircraft.
Passengers can expect a modern and efficient airport terminal with a range of amenities. There are several restaurants, cafes, and shops available for passengers to enjoy while they wait for their flights. The airport also provides free Wi-Fi throughout the terminal, making it easy for travelers to stay connected.
In addition, the airport has several transportation options available for travelers. Taxis are readily available outside the terminal building, and there are car rental companies located within the airport for those who prefer to drive themselves.
Overall, Chetumal International Airport provides a comfortable and convenient experience for travelers visiting the southern part of Quintana Roo. With its modern facilities and convenient location, it is an ideal starting point for exploring the beautiful region.
Terminals at Chetumal International Airport
Chetumal International Airport has a single, modern-looking terminal building. The terminal was opened in 2013 and has since been upgraded to provide passengers with excellent facilities and world-class services.
The terminal has a capacity of handling around 500,000 passengers annually. The arrivals and departures are located on the ground floor, while the second floor is reserved for administrative offices and other facilities.
The terminal has everything a passenger could ask for, including a wide range of shops, cafes, restaurants, and bars. There are also ATMs and currency exchange counters throughout the building. Free Wi-Fi is available, giving passengers a chance to stay connected with their loved ones or catch up on work while waiting for their flight.
There are two boarding gates at the airport, which serve both domestic and international flights. The airport is well-equipped with modern technology and facilities, ensuring that passengers have a smooth and hassle-free experience when using the terminal.
In addition to the excellent passenger services and facilities, the terminal also boasts state-of-the-art security systems, ensuring the safety and security of all passengers and staff.
Overall, the terminal at Chetumal International Airport is a modern and efficient facility, providing excellent services and facilities to passengers traveling through the airport. Whether you’re arriving or departing, the terminal makes for an enjoyable and stress-free experience.
Airlines and Destinations
The airlines that operate from Chetumal International Airport include Aeroméxico Connect, Interjet, Mayair, and VivaAerobus. Aeroméxico Connect offers flights to Mexico City, while Interjet offers flights to Cancún and Mexico City.
Mayair operates flights to Cozumel, Cancún, and Mérida, while VivaAerobus offers flights to Cancún, Monterrey, and Mexico City.
In terms of international routes, Southwest Airlines offers seasonal flights to Houston, Texas.
It is important to note that routes and destinations may change seasonally, so it is best to check with the airline for the most up-to-date information.
Transportation Options at Chetumal International Airport
Chetumal International Airport, located in the city of Chetumal on Mexico’s Caribbean coast, is an important gateway to the Yucatan Peninsula. If you’re traveling to this area, it’s likely that you’ll be landing at this airport. Fortunately, there are plenty of transportation options available to take you from the airport to your final destination.
One of the most popular transportation options at Chetumal International Airport is the shuttle. These shuttles can be booked in advance or upon arrival at the airport. They are comfortable, convenient, and affordable, making them a great choice for those who want to get to their destination quickly and easily.
If you prefer to have more flexibility and independence when traveling, car rentals are also available at Chetumal International Airport. There are several car rental companies located right at the airport, making it easy to pick up and drop off your vehicle. This option is ideal for those who plan to explore the Yucatan Peninsula on their own schedule.
Another option for transportation from Chetumal International Airport is the shuttle bus. These buses operate on a set schedule and can take you to various destinations throughout the Yucatan Peninsula. They are a great choice for those who want to save money on transportation and don’t mind sharing the ride with other passengers.
For those who want to take advantage of the train lines in the area, there are also options for transportation from Chetumal International Airport. The train connects the city of Chetumal to destinations like Cancun and Playa del Carmen. If you’re planning to travel further north in the Yucatan Peninsula, the train may be a great choice for you.
No matter what transportation option you choose at Chetumal International Airport, it’s important to do your research ahead of time and book in advance if possible. This will help ensure that you have a smooth and hassle-free travel experience. With so many transportation options available, you’re sure to find a solution that meets your needs and budget.
Parking at Chetumal International Airport
Chetumal International Airport offers three parking options for passengers – short-term, long-term and VIP. The short-term parking lot is located just steps away from the terminal building, making it convenient for those who are picking up or dropping off passengers. The long-term parking lot is located a bit further away from the terminal but is still within walking distance.
For those who want a bit of extra luxury, the airport offers VIP parking, which is located closest to the terminal and offers covered parking spaces. The rates for short-term parking start at $10 MXN per hour, while long-term parking starts at $50 MXN per day. The VIP parking rates are slightly higher, starting at $120 MXN per day.
The airport also offers a “pre-paid parking” option, which allows passengers to pre-pay for their parking spot before arriving at the airport. This option can be particularly convenient for those who are running on a tight schedule and want to ensure that they have a guaranteed parking spot upon arrival.
Overall, Chetumal International Airport offers a variety of parking options to suit the needs of all passengers, whether they are looking for a quick drop-off or a longer-term parking solution.
Check-In Procedures
Chetumal International Airport offers multiple options for check-in, including online, self-service, and traditional methods. Passengers can check-in online up to 24 hours before their flight departure time, which allows them to choose seats, print boarding passes or save the digital version on their mobile device.
For those who prefer self-service, Chetumal International Airport has several kiosks located in the check-in area. These kiosks allow passengers to check-in, select seats, and print their boarding passes. This option is available from 4 hours up to 1 hour prior to the scheduled departure time.
Traditional check-in at the airport counter is also available, although it may take longer than the other options. Passengers need to present their valid ID and travel documents to the airline agent at the counter. The agent will then print the boarding pass and baggage tags. The baggage must be weighed and checked in at this point.
Regardless of the check-in method, it is recommended that passengers arrive at the airport at least two hours before their flight departure time. This allows enough time for security checks, baggage drop-off, and any unexpected delays.
Overall, Chetumal International Airport’s check-in process provides passengers with convenient and efficient options to fit their travel needs.
Security at Chetumal International Airport
At Chetumal International Airport, security is taken very seriously to ensure the safety of all passengers. The airport has strict procedures in place, including baggage screening and metal detector checks, to prevent any prohibited items from being brought onto the plane.
To ensure a smooth security check, passengers are advised to arrive at least two hours before their flight, wear clothing and shoes that can be easily removed if needed, empty their pockets, and follow all instructions given by security personnel. Additionally, passengers should make sure they are not carrying any prohibited items in their carry-on or checked luggage.
By following these tips and cooperating with security personnel, passengers can help ensure a safe and efficient travel experience at Chetumal International Airport.
Customs and Immigration Process at Chetumal International Airport
Arriving passengers will first need to present their passport and any necessary visas for inspection by Mexican immigration officers.
After passing through immigration, the next step is to collect baggage from the designated carousel.
All baggage will then need to be screened by customs officers, who may request further inspections if they suspect any prohibited items or undeclared goods.
Departing passengers will need to check in for their flight and go through security screening before proceeding to immigration.
Mexican immigration officers will need to inspect passports and visas before allowing passengers to board their flight.
Finally, departing passengers will need to go through customs screening for any goods they are taking out of the country.
Amenities
- Free Wi-Fi is available throughout the airport for passengers.
- There are several restaurants and cafes offering a variety of food and drink options.
- Duty-free shopping is available for international passengers, including liquor, cigarettes, and cosmetics.
- ATMs and currency exchange services are located throughout the airport.
- There is a VIP lounge available for travelers who want to relax in a more exclusive environment.
- Baby changing facilities are located in various parts of the airport.
- Wheelchair and mobility assistance services are available upon request.
- The airport has a baggage storage facility for those needing to store their luggage temporarily.
- Public telephones are located throughout the airport.
- There is also a pharmacy available in case of medical emergencies.
Accessibility Services
Chetumal International Airport provides facilities and services for passengers with disabilities or mobility issues.
The airport offers designated parking spaces and wheelchair ramps in all areas, including the terminal and the parking area.
Passengers who require additional assistance can request wheelchair service at the ticket counter or by contacting the airline in advance.
The airport also has accessible restrooms, elevators, and telephones for passengers with hearing or speech impairments.
In addition, trained staff members are available to assist passengers with boarding and deplaning.
Connecting Flights at Chetumal International Airport
Connecting flights at Chetumal International Airport can be a breeze if you follow these simple tips. First, make sure you have enough time between flights.
Check the flight schedules ahead of time and aim for at least a two-hour layover. This will give you enough time to get through security, find your gate and catch your next flight.
Next, If your luggage is checked through to your final destination, you won’t have to worry about collecting it and rechecking it in. However, if you’re traveling with carry-on bags only, you still need to go through security again before boarding your next flight.
Make sure you know what terminal you’ll be arriving and departing from and plan your route accordingly. Chetumal International Airport is relatively small, so getting lost shouldn’t be an issue.
Finally, keep a close eye on the departure boards for any delays or changes to your flight schedule. In case of any confusion or issues, don’t be afraid to ask airport staff for assistance.
Baggage Claim and Lost Property
Upon arrival at Chetumal International Airport, passengers can proceed to the baggage claim area located near the immigration booths.
Passengers should wait for their luggage to arrive on the baggage carousel and ensure that they collect their own luggage.
In case of lost or damaged baggage, passengers must report it to the airline’s representative before leaving the airport.
The representative will provide a Property Irregularity Report (PIR) which contains a reference number to track the status of the lost or damaged baggage.
Passengers can also check the airport’s lost property office located in the same area as the baggage claim.
They can report any lost items or inquire about found items by presenting proper identification.
Baggage claims and lost property reports can also be filed online through the airport’s official website.
Emergency and Medical Facilities
In case of an emergency, the airport has trained personnel available to respond quickly. Emergency exits are clearly marked, and evacuation procedures have been established.
The airport also has a medical facility located within the terminal building, open 24/7. Trained medical staff and doctors are available to assist with any emergencies or medical needs that may arise while at the airport.
Additionally, first aid stations are located throughout the airport for minor injuries or illnesses. Automated external defibrillators (AEDs) are also available in case of a cardiac emergency.
Passengers with specific medical needs or disabilities are advised to contact their airline or the airport prior to their arrival to arrange any necessary accommodations or assistance. Chetumal International Airport is committed to providing all passengers with a safe and comfortable travel experience.
Hotel Accommodations
If you’re in transit or arriving late at Chetumal International Airport, there are plenty of hotels to choose from that are within a short distance from the airport. These hotels offer comfortable accommodations and convenient access to the airport.
1. City Express Chetumal – 2.8 km
2. Capital O Las Vegas Hotel – 2.6 km
3. Hotel Real Azteca – 5.4 km
4. Hotel Marlon – 4.1 km
5. Hotel Juliette – 4.5 km
Whether you’re looking for budget-friendly options or luxury hotels, you’ll find something that suits your needs near Chetumal International Airport.
Useful Tips:
Here are some insider tips for navigating and enjoying Chetumal International Airport:
– Upon arrival, head straight to the baggage claim area to retrieve your luggage.
– Make sure to have Mexican pesos on hand for any purchases or transportation needs.
– If you need a taxi, go to the designated taxi stand outside of the airport.
– Pre-arrange transportation with your hotel or resort for added convenience.
– Be prepared for long lines at security checkpoints during peak travel times.
– Take advantage of the duty-free shops and restaurants before your flight.
– Check the departure board frequently for any last-minute changes or delays.
– Allow ample time for customs and immigration processes before boarding your flight.
Remember these tips to have a smooth and stress-free experience at Chetumal International Airport.
Contact Information
- Airport Information Desk: +52 983 832 3148
- Lost and Found: +52 983 832 3148
- Baggage Storage: +52 983 832 3148
- Car Rental Agencies: Avis, Budget, Hertz, Europcar
- Ground Transportation Services: Taxis, Shuttle Buses
- Customer Service: [email protected]
Airports near Chetumal International Airport
- Belize City International Airport – Distance: 173 km. Transportation options: Taxi, shuttle service, rental car.
- Cancun International Airport – Distance: 350 km. Transportation options: Bus, private transfer, rental car.
- Cozumel International Airport – Distance: 315 km. Transportation options: Ferry, shuttle service, rental car.
- Mérida International Airport – Distance: 320 km. Transportation options: Bus, private transfer, rental car.
By including this information, travelers can make informed decisions about their travel plans and avoid potential surprises or delays at the airport.