Overview of Chennai International Airport
Chennai International Airport is one of the busiest airports in India, serving approximately 22 million passengers every year. It is located in the city of Chennai, which is the capital of the Indian state of Tamil Nadu. The airport is owned and operated by the Airports Authority of India and was opened in 1952.
Over the years, Chennai International Airport has undergone several renovations and expansions to accommodate the growing number of passengers. It now has two terminals – Terminal 1 for domestic flights and Terminal 2 for international flights. Both terminals are equipped with modern facilities and amenities to ensure a comfortable travel experience for passengers.
The airport is well-connected to the city by road and rail, with various transportation options available for travelers. It is also served by several airlines, including major international carriers such as Emirates, Singapore Airlines, and British Airways. In addition, the airport has recently introduced new routes to destinations such as Kuala Lumpur, Bangkok, and Colombo.
Chennai International Airport is known for its efficient operations and excellent customer service. It has received several awards and accolades over the years, including being named the Best Regional Airport in Central Asia by Skytrax in 2010. The airport also has various facilities and services for passengers, including duty-free shops, restaurants, lounges, and prayer rooms.
Overall, Chennai International Airport is a modern and efficient airport that provides a convenient gateway to the vibrant city of Chennai and the rest of India. Whether you are traveling for business or leisure, the airport offers a comfortable and hassle-free travel experience.
Terminals at Chennai International Airport
Chennai International Airport has two terminals, Terminal 1 and Terminal 2. Terminal 1 is used for domestic flights, while Terminal 2 handles international flights.
Terminal 1 is a modern and spacious terminal that has been recently renovated. It has two levels and can handle up to 20 million passengers annually. The upper level of Terminal 1 houses the departure area, including check-in counters, security checkpoints, and a wide range of shops and restaurants.
The lower level of Terminal 1 is the arrival area and baggage claim. It has several conveyor belts for handling luggage as well as customs and immigration counters. Overall, Terminal 1 is well-equipped with all the necessary amenities, such as ATMs, currency exchange, and medical facilities, to provide a comfortable travel experience.
Terminal 2, on the other hand, is an older terminal that is undergoing significant renovations to bring it up to modern standards. It can handle up to 5 million passengers annually and currently serves several international airlines, including Emirates, Qatar Airways, and Singapore Airlines.
The first phase of Terminal 2’s renovation was completed in 2019, which included a new check-in area, expanded security checkpoints, and a duty-free shopping area. The next phases of renovation will include upgrades to the arrival area and immigration counters, as well as an expansion to the departure gates.
Overall, Chennai International Airport’s terminals provide a comfortable and convenient travel experience for passengers. The airport authorities are continuously working to improve the facilities and services to meet the growing demand of travelers.
Airlines and Destinations
The following airlines operate from Chennai International Airport:
Air Arabia, AirAsia India, Air India, British Airways, Emirates, Etihad Airways, Flydubai, Gulf Air, IndiGo, Kuwait Airways, Malaysia Airlines, Oman Air, Qatar Airways, Saudia, SilkAir, SriLankan Airlines, Thai Airways, and Vistara.
Domestic destinations include major cities like Delhi, Mumbai, Bengaluru, Kolkata, Hyderabad, and Ahmedabad. International destinations include Dubai, Abu Dhabi, Colombo, Singapore, Kuala Lumpur, Bangkok, Muscat, Doha, Kuwait City, Jeddah, Riyadh, Bahrain, and London.
Some routes may have seasonal changes, so it is important to check with the respective airline for up-to-date information on flight schedules and destinations.
Transportation Options at Chennai International Airport
Chennai International Airport is one of the busiest airports in India, serving thousands of passengers every day. When it comes to transportation options, the airport has a variety of choices for passengers to choose from.
One of the most popular options is the shuttle service, which connects the airport with several major destinations in the city. This is a convenient option for those who do not want to drive or take public transportation. The shuttle service is available 24/7 and can be booked online or at the airport.
Another option for transportation is car rentals. There are several car rental companies located at the airport, offering a range of vehicles for rent. This is a great option for those who prefer to have their own transportation or need to travel to destinations that are not covered by the shuttle service.
For those who prefer public transportation, the shuttle bus is a great option. The bus service connects the airport with several locations in the city, including major hotels and tourist attractions. The service is affordable and reliable, making it a popular choice for many travelers.
In addition to these options, the airport also has a train station located on the premises. The train lines connect the airport with several major locations in the city, including the Central Railway Station. This is a great option for those who want to avoid traffic and reach their destination quickly.
Overall, Chennai International Airport offers a wide range of transportation options for passengers. Whether you prefer the convenience of a shuttle service, the independence of a car rental, or the affordability of public transportation, there is an option that will suit your needs.
Parking Options at Chennai International Airport
Chennai International Airport offers multiple parking options for its passengers. There are both covered and open-air parking spaces available in the airport premises. The parking areas are located near the terminal, making it easy for passengers to access the airport.
The parking rates vary depending on the duration of the stay and the type of vehicle. For cars, the rate is INR 120 for the first hour and INR 60 for each subsequent hour. For motorcycles, the rate is INR 20 for the first hour and INR 10 for each subsequent hour. There is also a daily parking rate of INR 900 for cars and INR 300 for motorcycles.
Passengers can pay for parking using cash or credit card at the automated pay stations located near the parking areas. It is advisable to arrive at the airport early to allow enough time for parking and walking to the terminal.
Overall, Chennai International Airport offers convenient parking options at reasonable rates for its passengers. The availability of both covered and open-air parking spaces provides passengers with a variety of choices to suit their preferences.
Check-In Procedures
When arriving at Chennai International Airport, passengers have the option to check-in online, through self-service kiosks, or at the traditional check-in counters.
Online check-in is available 48 hours prior to departure and is a convenient way for passengers to save time. They simply need to enter their booking reference number and follow the prompts to select their seat and print their boarding pass.
Self-service kiosks are located throughout the airport terminal and allow passengers to check-in, select their seat, print their boarding pass, and even drop off their checked baggage. This is especially helpful for those who don’t have any luggage to check in.
For those who prefer the traditional check-in method, there are multiple counters available that provide assistance with check-in, seat selection, and baggage drop-off. These counters are easily identifiable and well-staffed to ensure a smooth and efficient process.
Regardless of the method chosen, it is important for passengers to arrive at the airport early to allow enough time for check-in and security procedures. Passengers should also ensure they have all necessary travel documents and comply with any applicable policies, such as baggage restrictions and security regulations.
Security Measures at Chennai International Airport
When it comes to airport security, Chennai International Airport takes it very seriously. Before entering the terminal building, passengers must undergo a thorough screening process. This includes the screening of their carry-on luggage, checking of their travel documents and identification, and a physical pat-down.
To ensure a smooth security check, passengers are advised to arrive early at the airport to avoid long queues. They should also make sure that they do not carry any prohibited items such as sharp objects, liquids over 100ml, and explosives.
Passengers with medical conditions or disabilities should inform the security personnel in advance so that they can facilitate a smooth screening process. Additionally, travelers are advised to dress appropriately and remove any metallic items such as jewelry and belts before screening.
In summary, Chennai International Airport has strict security procedures to ensure the safety of all passengers. Passengers should arrive early, avoid carrying prohibited items, and cooperate with security personnel for a smooth screening process.
Customs and Immigration
Upon arrival at Chennai International Airport, passengers are required to complete immigration formalities, including submitting their passport and visa information. Afterward, they proceed to the baggage claim area to collect their luggage before proceeding to customs.
Passengers departing from Chennai International Airport must undergo similar procedures. They will have to complete immigration formalities such as security checks and submit their passport and visa information before proceeding to their designated departure gate.
Amenities
- Free Wi-Fi throughout the airport
- Duty-free shopping
- Currency exchange counters
- Banks and ATMs
- Restaurants, cafes, and snack bars
- Lounges for passengers with elite status or lounge access passes
- Showers for a fee
- Prayer rooms for both men and women
- Medical center
- Wheelchair assistance
- Baggage storage facilities
- Children’s play area
- Smoking lounges
At Chennai International Airport, passengers have access to a variety of convenient amenities. They can enjoy free Wi-Fi throughout the airport to stay connected with friends and family. Duty-free shopping is available for those who want to purchase souvenirs or gifts before their flight. There are also currency exchange counters, banks, and ATMs for those who need to exchange money or withdraw cash.
Various dining options are available, including restaurants, cafes, and snack bars that offer a range of cuisines. Passengers with elite status or lounge access passes can relax in one of the airport lounges, which provide comfortable seating, snacks, beverages, and other amenities.
For travelers who want to freshen up before their flight, shower facilities are available for a fee. Prayer rooms are also available for both men and women. In case of medical emergencies, a medical center is located on-site. Wheelchair assistance is available for passengers who need it, and baggage storage facilities are provided for those who need to store their luggage temporarily.
The airport also has a children’s play area for kids to play and burn off energy before their flight. For smokers, smoking lounges are available for their convenience. Overall, Chennai International Airport provides a range of amenities to ensure a comfortable and convenient travel experience for all passengers.
Accessibility Services
Chennai International Airport offers a range of facilities and services for passengers with disabilities or mobility issues.
These include dedicated parking spaces, accessible toilets, wheelchair assistance, and visual and auditory aids for the hearing and visually impaired.
Passengers can also request for a wheelchair or electric buggy to be provided for their use during their time at the airport.
The airport staff is trained to assist passengers with disabilities or special needs and make their travel experience as comfortable and stress-free as possible.
Connecting Flights at Chennai International Airport
Connecting flights at Chennai International Airport can be a daunting task, especially for first-time travelers or those unfamiliar with the airport layout. However, with a little preparation and some tips on how to navigate the airport efficiently, catching your connecting flight can be a breeze.
Upon arrival, make sure to check the flight information displays for your gate number and departure time. If your flight arrives at Terminal 1 and your connecting flight departs from Terminal 2, you will need to take the shuttle bus that runs every 20 minutes between the two terminals.
Be sure to account for enough time to clear security and immigration, especially during peak travel periods. It is recommended to allocate at least two hours for domestic connecting flights and three hours for international connecting flights.
If you are unsure about the process, don’t hesitate to ask for assistance from airport staff or airline representatives. Chennai International Airport also offers a range of facilities and services to make your journey more comfortable, such as lounges, restaurants, and duty-free shopping.
Overall, by being prepared, allowing enough time, and seeking help when needed, you can easily catch your connecting flight at Chennai International Airport.
Baggage Claim and Lost Property
Once you arrive at Chennai International Airport, head to the baggage claim area to retrieve your luggage.
Make sure to keep your baggage tags and boarding pass handy as they will be necessary for identification purposes in case of lost or delayed baggage.
If you notice that your baggage is damaged or missing, report it immediately to the airport authority staff at the baggage claim counter.
They will provide you with a Property Irregularity Report (PIR) which you will need to keep with you until the matter is resolved.
If your luggage is not found within a certain period of time, you can file a claim for compensation through your airline.
Emergency and Medical Facilities
Chennai International Airport has a well-equipped medical assistance team available 24/7.
In case of any emergency, there are ambulances, first-aid kits, and trained medical professionals to handle the situation.
The airport also has a fully functional medical center that provides primary medical care, including treatment for minor illnesses and injuries.
In the event of a serious medical emergency, the airport has tie-ups with nearby hospitals for immediate and advanced medical care.
Hotel Accommodations
Chennai International Airport offers a wide range of hotel accommodations for travelers in and around the airport.
Here are some of the hotels available near Chennai International Airport:
- Taj Coromandel – 4.3 miles away
- Hyatt Regency Chennai – 2.5 miles away
- Hilton Chennai – 2.1 miles away
- Radisson Blu Hotel Chennai – 2.2 miles away
- Le Royal Meridien Chennai – 4.2 miles away
All of these hotels offer a comfortable and luxurious stay, along with amenities such as free Wi-Fi, fitness centers, and swimming pools. Many also have on-site restaurants and bars, as well as shuttle services to and from the airport.
Useful Tips for Navigating and Enjoying Chennai International Airport
When arriving at the airport, it’s recommended to arrive at least two hours prior to your departure time.
This allows sufficient time for check-in, security checks, and potential delays.
Be sure to have all necessary documents such as your passport and boarding pass readily available.
If you are carrying any liquids or gels in your carry-on, make sure they are within the allowed limits.
Consider downloading the airport app for real-time updates on flight information and navigation assistance.
Lastly, take advantage of the airport’s amenities such as lounges, duty-free shopping, and dining options.
Contact Information
Chennai International Airport Customer Service:
Phone: +91 44 2256 0551
Email: [email protected]
Airport Police Station:
Phone: +91 44 2256 0526
Email: [email protected]
Lost and Found:
Phone: +91 44 2256 0551
Email: [email protected]
Medical Centre:
Phone: +91 44 2256 0551
Email: [email protected]
Duty Manager:
Phone: +91 44 2256 0551
Email: [email protected]
Airports Near Chennai International Airport
Aside from the Chennai International Airport, there are also other airports within the vicinity that travelers can consider:
- Tirupati Airport (TIR) – located 115 kilometers away from Chennai International Airport. The best way to reach Tirupati Airport is by taking a taxi or bus.
- Bengaluru International Airport (BLR) – located 290 kilometers away from Chennai International Airport. Travelers can take a taxi, train, or bus to reach this airport.
- Cochin International Airport (COK) – located 650 kilometers away from Chennai International Airport. The easiest way to reach Cochin International Airport is by taking a flight or a long-distance bus.
Travelers should take note of the distance and transportation options available for each airport when planning their itinerary or connecting flights.