Overview of Austin Bergstrom International Airport
Austin Bergstrom International Airport (ABIA) is located just five miles southeast of downtown Austin, Texas. The airport was opened in 1999 to replace the previous Robert Mueller Municipal Airport. ABIA is one of the busiest airports in Texas, serving over 17 million passengers each year.
The airport features two terminals, with 25 gates total. Terminal 1 serves airlines such as Delta, United, and American Airlines, while Terminal 2 serves Southwest Airlines exclusively. ABIA offers non-stop flights to over 70 destinations across North America and Europe.
In addition to its commercial passenger operations, ABIA also serves as a hub for several cargo airlines and has a 24-hour Customs and Border Protection facility for international cargo shipments. ABIA is also home to a Texas Army National Guard aviation unit.
The airport has a strong commitment to sustainability, with initiatives such as the installation of solar panels, water conservation efforts, and the use of alternative fuel vehicles on the airfield. ABIA also prioritizes local businesses and vendors, with a variety of restaurants and shops featuring products from Austin and the surrounding area.
Overall, Austin Bergstrom International Airport provides a modern and efficient travel experience for both business and leisure travelers, with a focus on sustainability and supporting the local community.
Terminals at Austin Bergstrom International Airport
Austin Bergstrom International Airport has one main terminal building, which is divided into two levels: the lower level for baggage claim and transportation services, and the upper level for check-in, security, and boarding gates. The entire terminal is 660,000 square feet and has a capacity of up to 11 million passengers per year.
The terminal features a variety of dining and shopping options, including local favorites such as Austin Beerworks and Amy’s Ice Creams, as well as national chains like Starbucks and Chick-fil-A. There are also several souvenir shops and newsstands for last-minute travel necessities.
The airport’s security checkpoints are equipped with state-of-the-art technology, including advanced imaging technology scanners and automated screening lanes, to provide a safe and efficient screening process for passengers. The TSA PreCheck program is also available for eligible passengers to expedite the security process.
There are a total of 28 gates in the terminal, with airlines such as American Airlines, Delta Air Lines, Southwest Airlines, and United Airlines operating out of the airport. The airport also has a general aviation terminal for private planes and a cargo terminal for cargo flights.
Passengers can easily navigate the terminal with the help of digital signage and interactive directories located throughout the building. The airport also offers free Wi-Fi throughout the terminal for passengers to stay connected before and after their flights.
Overall, Austin Bergstrom International Airport’s terminal provides a comfortable and convenient travel experience for passengers with a variety of amenities and efficient facilities.
Airlines and Destinations
The Austin Bergstrom International Airport serves several airlines, including American Airlines, Delta Air Lines, Southwest Airlines, and United Airlines.
American Airlines offers non-stop flights to cities such as Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, and Miami. Delta Air Lines operates flights to Atlanta, Detroit, Minneapolis/St. Paul, and Salt Lake City.
Southwest Airlines provides non-stop service to various domestic destinations, including Baltimore/Washington, Denver, Las Vegas, and Orlando. United Airlines serves cities such as Chicago, Denver, Houston, San Francisco, and Washington D.C.
International destinations that can be reached from Austin include Cancun, London, Mexico City, Toronto, and more. Some airlines operate seasonal routes, so it’s best to check with the airline before booking a flight.
Transportation Options at Austin Bergstrom International Airport
Austin Bergstrom International Airport offers various transportation options to make your travel experience comfortable and convenient. Whether you are looking for a rental car, shuttle bus, train, or taxi, the airport has got you covered.
The most popular transportation option at Austin Bergstrom International Airport is renting a car. The airport houses several car rental companies such as Avis, Budget, Enterprise, Hertz, and National/Alamo. The rental car facility at Austin Bergstrom International Airport is located just across from the terminal building, and shuttle buses are available to take you there.
If you are not interested in renting a car, another transportation option available to travelers is the shuttle service. Several shuttle service companies operate at the airport, offering door-to-door service to your destination. Some of these companies include SuperShuttle, Austin Shuttle, and Airport Transporter.
In addition to rental cars and shuttle services, the airport also provides public transportation options. The Capital Metro Bus Route 20 is a direct bus route that takes you from the airport to downtown Austin. It operates seven days a week and runs every 15-30 minutes. The MetroAirport bus service also runs from the airport to select areas and hotels in Austin.
For those interested in taking the train, the airport is conveniently located near the Austin Metrorail station. The station is within walking distance of the airport, and trains run daily from 6:00 am to midnight. The Orange and Red lines stop at the station, making it easy for you to connect to different parts of Austin.
Lastly, taxis and ride-hailing services such as Uber and Lyft are also available at the airport. The taxis can be found outside the baggage claim area, while Uber and Lyft pickups are located on the curbside of the terminal.
In conclusion, Austin Bergstrom International Airport offers a variety of transportation options to make your travel experience comfortable and stress-free. Whether you prefer renting a car, taking a shuttle, riding the bus or train, or grabbing a taxi, there is an option that will suit your needs. So, sit back, relax, and enjoy your trip to Austin!
Parking at Austin Bergstrom International Airport
Austin Bergstrom International Airport offers a range of parking options to suit your needs. If you’re looking for something quick and convenient, the airport’s Garage Parking is perfect for you. Daily rates start at $17 per day and hourly rates are available too.
For more economical options, the Economy Parking Lot is located just a 5-minute shuttle ride away from the terminal. The daily rate for this lot is $9 per day, and it’s a great choice for those planning longer trips. The airport also has a Cell Phone Lot, which is free and ideal if you’re waiting for a passenger to arrive.
If you’re flying out of Austin Bergstrom International Airport during peak times, it’s recommended that you book your parking in advance to ensure availability. The airport’s website has a section dedicated to parking reservations, making it easy to secure your spot ahead of time.
Overall, parking at Austin Bergstrom International Airport is convenient and reasonably priced, with options to suit all budgets and travel plans. Be sure to check out the airport’s website for more information on rates, reservations, and parking lot availability.
Check-In Procedures at Austin Bergstrom International Airport
At Austin Bergstrom International Airport, there are a variety of check-in options available to passengers.
For those who prefer to check-in online, the airport offers online check-in through their website or mobile app. Online check-in can be done up to 24 hours before the scheduled departure time, and passengers can access and print their boarding passes from home.
Alternatively, passengers can choose to use the airport’s self-service kiosks located in the terminal. These kiosks allow passengers to check-in, print boarding passes, and even check bags if needed. Self-service kiosks are available for use up to three hours before the scheduled flight time.
For those who prefer a more traditional check-in process, there are also staffed check-in desks available in the terminal. These desks are staffed by airline employees who can assist with checking in, printing boarding passes, and checking bags.
Regardless of which check-in option is chosen, it is important for passengers to arrive at the airport with enough time to complete the check-in process and go through security before the scheduled flight time. The airport recommends arriving at least two hours before domestic flights and three hours before international flights to ensure sufficient time for the check-in and security processes.
Security:
The Austin Bergstrom International Airport takes security very seriously and has numerous procedures in place to ensure the safety of all passengers. These include X-ray scanners, metal detectors, and explosive detection machines.
To ensure a smooth security check, passengers should arrive at least two hours before their flight and have their boarding pass and government-issued ID ready. Liquids over 3.4 ounces are not allowed through security, so make sure to pack those in checked luggage or purchase them after passing through security.
Passengers may also be asked to remove their shoes, belts, and jackets, as well as any electronics from their bags for separate screening. It’s important to follow these procedures and the instructions of TSA officers to avoid any delays or issues during the security process.
By arriving prepared and following the airport’s security procedures, passengers can have a stress-free experience and feel confident in the airport’s commitment to ensuring their safety.
Customs and Immigration at Austin Bergstrom International Airport
Arriving passengers will go through immigration first before proceeding to collect their baggage. Visitors will need to present a valid passport and any necessary visas or travel documents.
After clearing immigration, travelers will need to collect their luggage from the baggage carousel and proceed to customs. Here, they will declare any items they are bringing into the country that require special clearance.
Departing passengers will first go through security before checking in for their flight. They will then complete any necessary immigration procedures, such as obtaining an exit stamp, before proceeding to their gate.
It is important for all travelers to ensure they have the proper documentation and follow all regulations when going through customs and immigration at Austin Bergstrom International Airport.
Amenities
– Free Wi-Fi is available throughout the terminal.
– The airport offers a variety of dining options, including local and national restaurants, cafes, and bars.
– There are multiple shops and boutiques in the terminal for last-minute souvenirs or travel essentials.
– ATMs, currency exchange, and banking services are available for travelers’ convenience.
– Travelers can relax in the pre-security lounge or one of the post-security lounges, which offer comfortable seating, charging stations, and complimentary snacks and drinks.
– The airport provides pet relief areas and family restrooms for travelers with pets or young children.
– For those needing assistance, there are wheelchairs and passenger carts available, as well as TTY telephones for the hearing impaired.
Accessibility Services
Austin Bergstrom International Airport offers a range of facilities and services to ensure that passengers with disabilities or mobility issues have a comfortable and stress-free travel experience.
These include designated parking spaces, wheelchair assistance, accessible restrooms, visual paging, and service animal relief areas.
Passengers can also request additional assistance such as boarding and deplaning, as well as in-flight accommodations.
If you require any of these services, be sure to notify your airline or contact the airport’s Passenger Services team in advance of your arrival.
Connecting Flights at Austin Bergstrom International Airport
When flying with a connecting flight, it’s important to plan ahead and understand the process.
At Austin Bergstrom International Airport, passengers will need to follow signs to reach their connecting gate, which may require taking a shuttle or walking through security again.
It’s best to have at least 2 hours between connecting flights to allow for any delays or unexpected issues.
Make sure to check the flight status and gate information before heading to your connecting flight.
If you are running late, let airport staff know as soon as possible, and they may be able to assist you in making your connection.
Remember to keep important travel documents, such as your passport and boarding pass, easily accessible.
With some preparation and awareness, catching a connecting flight at Austin Bergstrom International Airport can be a smooth experience.
Baggage Claim and Lost Property
After your flight arrives at Austin Bergstrom International Airport, follow the signs to baggage claim. Here you will find your luggage on the designated carousel. If you cannot find your luggage, proceed to the airline’s baggage service office located in the baggage claim area.
If your luggage is damaged or lost, report it to the airline’s baggage service office immediately. You will need to provide a description of your luggage and your flight information. The airline will provide you with a claim number and keep you updated on the status of your lost luggage.
Emergency and Medical Facilities
In case of an emergency at Austin-Bergstrom International Airport, trained airport personnel are available to provide immediate assistance.
There are AEDs (automated external defibrillators) located throughout the airport, as well as emergency medical kits.
If necessary, ambulance services can be summoned to transport a passenger to a nearby hospital.
There is also a medical clinic, located in the Barbara Jordan Terminal, that provides basic healthcare services such as flu shots, physical exams, and travel vaccinations.
Overall, Austin-Bergstrom International Airport is equipped to handle a variety of emergency situations and prioritize the safety and well-being of its passengers.
Hotel Accommodations
There are various hotel accommodations available within or near Austin Bergstrom International Airport. The hotels offer a range of services from shuttle services to complimentary breakfast.
Some of the hotels near the airport are Hilton Austin Airport, which is situated right in front of the airport terminal and offers easy access. Another option is Holiday Inn Express & Suites Austin Airport, located just 2 miles away from the airport.
Other hotels include Hyatt Place Austin Airport, which is 3 miles away from the airport, Courtyard by Marriott Austin Airport, located 4 miles away from the airport, and Hampton Inn & Suites Austin-Airport, also situated 4 miles from the airport.
No matter what your budget is, there are plenty of options available for a comfortable stay in close proximity to the airport.
Useful Tips:
Arrive at least two hours before your flight to allow plenty of time for security and check-in.
Consider printing your boarding pass or using the airport’s mobile app to save time.
Pack light to avoid fees and make navigating the airport easier.
If you have time to spare, check out the airport’s art displays and live music performances.
For dining options, try local favorites such as Salt Lick BBQ or TacoDeli.
Stay connected with free Wi-Fi throughout the terminal.
If you need to catch up on work, visit one of the airport’s business centers or lounges.
Lastly, be sure to check the terminal maps and flight information displays for any updates or changes to your gate.
Contact Information
Airport Lost and Found: (512) 530-5999
Airline Contacts:
– American Airlines: (800) 433-7300
– Delta Airlines: (800) 221-1212
– Southwest Airlines: (800) 435-9792
Parking: (512) 530-3300
Transportation:
– SuperShuttle: (800) BLUEVAN
– Taxi: (512) 929-0000
– Ride-share services: Uber, Lyft
Airports near Austin Bergstrom International Airport
While Austin Bergstrom International Airport is the main airport serving the city of Austin, there are several other airports in the vicinity that may offer alternative flight options:
- San Antonio International Airport – Located approximately 80 miles southwest of Austin, San Antonio International Airport is the closest major airport to Austin. Travelers can reach San Antonio International Airport by car via Interstate 35 or by shuttle service.
- Houston George Bush Intercontinental Airport – Located approximately 160 miles southeast of Austin, Houston George Bush Intercontinental Airport is one of the largest airports in the region and offers a wide range of domestic and international flights. Travelers can reach Houston George Bush Intercontinental Airport by car via Interstate 10 or by shuttle service.
- Dallas/Fort Worth International Airport – Located approximately 200 miles north of Austin, Dallas/Fort Worth International Airport is another major airport in the region and offers a wide range of domestic and international flights. Travelers can reach Dallas/Fort Worth International Airport by car via Interstate 35 or by shuttle service.
Several shuttle services operate between Austin Bergstrom International Airport and these airports, providing a convenient and affordable option for travelers with layovers or connecting flights. Car rental and private transfer options are also available for those who prefer more flexibility.