Overview: Joshua Mqabuko Nkomo International Airport
Joshua Mqabuko Nkomo International Airport, formerly known as Bulawayo Airport, is Zimbabwe’s second-largest airport after Harare International Airport. Located 21km east of Bulawayo, it serves as a gateway to the southern region of Zimbabwe. The airport’s IATA code is BUQ.
The airport was named after Joshua Mqabuko Nyongolo Nkomo, a prominent Zimbabwean nationalist leader who played an instrumental role in the country’s struggle for independence. The airport was renamed in his honor in November 2013.
Joshua Mqabuko Nkomo International Airport underwent extensive renovations and upgrades in 2013 and can now accommodate larger aircraft such as the Boeing 747 and Airbus A340. The airport has a single runway that is 4.2km long and 46m wide, capable of handling larger aircraft.
The airport has numerous amenities for travelers, including restaurants, cafes, shops, and duty-free stores. There is also a VIP lounge for first-class and business-class passengers. The airport operates 24/7, and there are regular flights to regional destinations like Johannesburg, Nairobi, and Lusaka.
Joshua Mqabuko Nkomo International Airport has a modern terminal building with state-of-the-art facilities, including escalators, elevators, and baggage handling systems. The airport’s location makes it an ideal gateway to attractions like Matobo National Park, Hwange National Park, and Victoria Falls.
Overall, Joshua Mqabuko Nkomo International Airport is an important transport hub in southern Africa, serving as a vital link between Zimbabwe and the rest of the region. Its modern facilities and convenient location make it an attractive option for travelers visiting Zimbabwe and the surrounding area.
Terminals at Joshua Mqabuko Nkomo International Airport
Joshua Mqabuko Nkomo International Airport has a single terminal building that was completed in 2013. The terminal covers an area of 16,000 square meters and has the capacity to handle up to 1.5 million passengers per year.
The terminal is divided into two levels, with the arrivals area located on the ground floor and the departures area on the first floor. The terminal features modern facilities and amenities, including duty-free shops, restaurants, cafes, and lounges.
Passengers arriving at the airport are greeted by a spacious and well-lit arrivals hall, which features immigration and customs facilities, baggage claim carousels, and a currency exchange counter. The immigration and customs processes at Joshua Mqabuko Nkomo International Airport are efficient, and passengers can expect to clear these formalities in a timely manner.
On the first floor of the terminal, passengers will find the departures area, which features check-in counters, security screening facilities, and a variety of retail and dining options. The departure gates are located at the western end of the terminal, with a total of five boarding gates available for use.
The terminal also features a VIP lounge, which offers a range of exclusive services and amenities to passengers who purchase access to the lounge. The VIP lounge features comfortable seating, complimentary snacks and beverages, and high-speed Wi-Fi internet access.
Overall, the terminal at Joshua Mqabuko Nkomo International Airport is modern, efficient, and designed to provide passengers with a seamless and enjoyable travel experience. From the variety of retail and dining options to the fast and efficient immigration and customs procedures, the terminal offers everything passengers need for a stress-free journey.
Airlines and Destinations
The following airlines operate from Joshua Mqabuko Nkomo International Airport: Air Zimbabwe, Ethiopian Airlines, Fastjet Zimbabwe, South African Airways, and Tanzania’s Precision Air.
Air Zimbabwe operates domestic flights to Bulawayo, Harare, and Victoria Falls, as well as regional destinations such as Johannesburg, Lusaka, and Dar es Salaam. Ethiopian Airlines offers international flights to Addis Ababa, while Fastjet Zimbabwe flies to Harare and Victoria Falls.
South African Airways provides daily flights to Johannesburg, and Tanzania’s Precision Air offers weekly flights to Dar es Salaam. It’s worth noting that some airlines may have seasonal changes in their routes and frequencies, so it’s always best to check with the airline directly or your travel agent for the latest information.
Transportation Options at Joshua Mqabuko Nkomo International Airport
Located in Bulawayo, Zimbabwe, Joshua Mqabuko Nkomo International Airport is the city’s main airport and serves as a gateway to the region. When it comes to transportation options, travelers have several choices to get to and from the airport.
One of the most popular options is taking a shuttle service. Many hotels in the area offer shuttle services to and from the airport, and there are also private shuttle companies that operate in the region. These services are convenient, efficient, and relatively affordable.
Alternatively, car rentals are also widely available at the airport. Major car rental companies like Avis, Hertz, and Europcar have service counters at the airport. This option gives travelers more flexibility and independence to explore the city and surrounding areas at their own pace.
For those on a budget, the airport’s shuttle bus is a great option. The airport shuttle bus operates 24/7 and offers affordable rates. It is a great way to get to and from the airport if you don’t have a lot of luggage or want to save some money.
If you prefer using public transportation, there are train lines that connect Bulawayo to other major cities in Zimbabwe. However, getting to the train station from the airport can be a bit of a challenge, especially if you have a lot of luggage.
Overall, transportation options at Joshua Mqabuko Nkomo International Airport cater to different needs and budgets. Whether you prefer to travel by shuttle, rental car, shuttle bus, or train lines, there is an option that suits your preferences. Be sure to research and plan ahead to ensure you have a smooth and hassle-free travel experience.
Parking at Joshua Mqabuko Nkomo International Airport
Joshua Mqabuko Nkomo International Airport offers both short-term and long-term parking options for travelers. The short-term parking is available just outside the terminal building, while the long-term parking area is located a short walk away.
The short-term parking rates are charged hourly, with the first hour costing $2.00 and each additional hour costing $1.00. Meanwhile, the long-term parking rate is $10.00 per day.
Travelers also have the option to use the airport’s valet parking service, which costs $20.00 per day. This service includes drop-off and pick-up right outside the terminal building, as well as car washing and detailing services.
For those who prefer off-site parking, there are several private parking lots near the airport that offer shuttle services to and from the terminal. Prices for these lots vary and can be found online or by calling the individual lot.
When driving to the airport, travelers should follow the signs for parking and make note of the parking area’s location for ease of finding their car upon return. Overall, there are plenty of parking options available for travelers flying out of Joshua Mqabuko Nkomo International Airport.
Check-In Procedures
The check-in process at Joshua Mqabuko Nkomo International Airport is relatively simple and straightforward. Passengers have the option to check-in online, at a self-service kiosk, or through traditional methods at a check-in counter.
For online check-in, passengers can go to the airline’s website and input their booking reference and personal information. They can then select their seat and print their boarding pass, or receive it electronically on their smartphone. This option is convenient for passengers who want to avoid waiting in long lines at the airport.
Self-service kiosks are also available for passengers who prefer to check-in at the airport but want to avoid interacting with a person. Passengers can input their booking reference or scan their passport, select their seat, and print their boarding pass. This option is popular among frequent flyers who know the drill and want to save time.
For passengers who prefer the traditional method, check-in counters are available at the airport. Here, passengers can check-in with a customer service representative who will print their boarding pass and assist with any additional needs. This option is best for first-time flyers or those who need assistance.
In all cases, passengers must have their necessary travel documents, including a valid passport or government-issued identification. It is recommended to arrive at the airport at least two hours before departure to allow enough time for the check-in process and security screening.
Security Procedures and Tips at Joshua Mqabuko Nkomo International Airport
When departing from Joshua Mqabuko Nkomo International Airport, passengers should arrive early to allow enough time for security checks. All carry-on luggage will be screened and items such as liquids, gels, and aerosols must be placed in a clear plastic bag and presented separately for inspection.
Passengers should also remove any metal objects from their pockets and shoes and place them in the tray provided before walking through the metal detector. It is important to follow all instructions given by security personnel and to remain calm and cooperative throughout the process.
To ensure a smooth security check, passengers are advised to pack their bags carefully and avoid packing prohibited items such as sharp objects, firearms, and explosives. Additionally, travelers should dress comfortably and avoid wearing clothing with metal zippers or buttons that may trigger the metal detector.
By following these procedures and tips, passengers can help maintain a safe and efficient airport environment while minimizing any inconvenience during the security process.
Customs and Immigration Process at Joshua Mqabuko Nkomo International Airport
Upon arrival, all passengers will need to present their valid passport, visa (if required), and completed immigration declaration form.
After passing through immigration, passengers will be directed to the baggage claim area to collect their luggage.
All luggage will then be screened by customs officers, who may choose to conduct further searches if necessary.
For departing passengers, they will need to check in for their flight and present their passport and boarding pass.
After clearing security, passengers will then proceed to immigration where an exit stamp will be placed in their passport.
Finally, passengers will pass through customs, where they may be required to declare any items being taken out of the country.
Amenities
- Restaurants and Cafes – There are numerous restaurants and cafes offering a variety of cuisines, from fast food to sit-down meals.
- Shops – Passengers can shop for souvenirs, clothing, electronics, and other items at the airport’s duty-free shops and retail outlets.
- Banks and ATMs – Multiple banks and ATMs are available for passengers to withdraw cash or exchange currency.
- Free Wi-Fi – Joshua Mqabuko Nkomo International Airport offers complimentary Wi-Fi access throughout the terminal, allowing travelers to stay connected during their trip.
- Lounges – The airport features a number of lounges, including VIP facilities for first-class and business-class passengers.
- Prayer Rooms – There are designated prayer rooms for Muslim travelers at the airport.
- Car Rental Services – Several car rental companies operate from the airport, making it easy to rent a vehicle for your trip.
- Parking Facilities – Parking is available at the airport for both short-term and long-term stays, with multiple options to suit different needs and budgets.
Accessibility Services
Joshua Mqabuko Nkomo International Airport offers a range of facilities and services for passengers with disabilities or mobility issues. The airport provides accessible toilets, ramps, and lifts throughout the terminal building. Wheelchairs are available on request, and dedicated staff are on hand to assist passengers through security and immigration.
Passengers with disabilities or mobility issues should inform their airline or travel agent of any special requirements in advance of their journey. The airport advises arriving at least two hours before your flight to allow sufficient time for assistance and boarding. For more information on accessibility services at Joshua Mqabuko Nkomo International Airport, please visit the airport’s website or contact their customer service team.
How to Catch a Connecting Flight at Joshua Mqabuko Nkomo International Airport
Connecting flights at Joshua Mqabuko Nkomo International Airport can be stressful, especially if you’re not familiar with the airport layout and procedures.
To catch your connecting flight on time, make sure to check the gate number and departure time of your next flight as soon as you land.
If you have a tight connection, consider requesting assistance from the airline staff or using the airport’s shuttle service to get to your gate faster.
You should also keep your essential documents, such as your passport and boarding pass, accessible and avoid stopping at shops or restaurants that are far from your gate.
Finally, be prepared for unexpected delays or cancellations, and know the airline’s policies regarding missed connections and rebooking options. Following these tips will help you navigate your next connecting flight at Joshua Mqabuko Nkomo International Airport with ease.
Baggage Claim and Lost Property
After arriving at Joshua Mqabuko Nkomo International Airport, passengers should proceed to the baggage claim area where they will collect their checked luggage.
If a passenger’s baggage is lost or damaged, they should immediately report it to the airline representative at the baggage service counter located in the baggage claim area.
Passengers will need to provide their flight information and a description of their missing or damaged items.
The airline will then initiate a search for the missing baggage and provide updates to the passenger on the status of the search.
If the baggage is not found within a certain period of time, the airline may offer compensation to the passenger.
If a passenger finds someone else’s lost property, they should report it immediately to airport security or the lost and found office.
Similarly, if a passenger has lost an item within the airport terminal, they can report it to the lost and found office located near the baggage claim area.
Emergency and Medical Facilities
In case of any emergency, Joshua Mqabuko Nkomo International Airport has a well-trained team of firefighters and medical personnel ready to offer assistance. The airport also has an ambulance service available 24/7 to transport sick or injured passengers to the nearest hospital.
For minor medical issues, there is a first aid room located in the terminal building where trained personnel can provide basic medical attention to passengers. Additionally, there are pharmacies within the airport where passengers can get medication or other necessary medical supplies.
It is important to note that passengers with medical conditions or disabilities are advised to inform their airline prior to their flight to receive medical assistance during their travel. The airport also provides wheelchair assistance upon request.
Hotel Accommodations
There are several hotel accommodations available within and near Joshua Mqabuko Nkomo International Airport.
Some of the hotels near the airport and their distance include:
1. Holiday Inn Bulawayo – 5 km
2. Cresta Churchill Hotel – 7 km
3. Bulawayo Rainbow Hotel – 7.5 km
4. The Nesbitt Castle – 8.5 km
5. Matobo Hills Lodge – 35.5 km
These hotels provide guests with comfortable rooms, fine dining options, and various amenities such as free Wi-Fi, swimming pools, and fitness centers.
Useful Tips for Navigating and Enjoying Joshua Mqabuko Nkomo International Airport
As you arrive at Joshua Mqabuko Nkomo International Airport, be sure to have your travel documents in hand and ready to present.
To make the security screening process smoother, avoid wearing anything that might trigger the metal detectors or require further inspection.
Consider downloading any necessary airport apps or maps beforehand to know your way around and find important amenities easily.
If you have a long layover, consider checking out the airport’s lounges or restaurants for a more comfortable and enjoyable experience.
Lastly, be aware of the local customs and culture, and practice kindness and respect towards any airport staff or fellow travelers.
Contact Information
General Enquiries: +263 71 225 1111
Airport Manager’s Office: +263 71 225 1369
Immigration Office: +263 71 225 1083
Customs Office: +263 71 225 1152
Lost and Found: +263 71 225 1219
Baggage Services: +263 71 225 1220
VIP Lounge: +263 71 225 1337
Car Rentals: +263 71 225 1303
Parking Services: +263 71 225 1240
Airports near Joshua Mqabuko Nkomo International Airport
For travelers seeking alternative flight options, or those with layovers or connecting flights, there are a few other airports in the vicinity of Joshua Mqabuko Nkomo International Airport. These include:
- Bulawayo Airport (BYO) – located approximately 18 kilometers (11 miles) east of Joshua Mqabuko Nkomo International Airport. Transportation options include taxi and rental car.
- Gweru-Thornhill Air Base (GWE) – located approximately 154 kilometers (96 miles) northeast of Joshua Mqabuko Nkomo International Airport. Transportation options include taxi and rental car.
- Harare International Airport (HRE) – located approximately 426 kilometers (265 miles) northeast of Joshua Mqabuko Nkomo International Airport. Transportation options include taxi, rental car, and bus.
It’s important to note that some of these airports may have limited flight options and services compared to Joshua Mqabuko Nkomo International Airport. Always check your flight itinerary carefully and make sure you have enough time to travel between airports if necessary.