Overview
Frederick Douglass Greater Rochester International Airport, located in Monroe County, New York, is a medium-sized airport that serves the city of Rochester and surrounding areas. The airport is named after Frederick Douglass, a famous abolitionist and civil rights activist who lived in Rochester for many years.
The airport has one terminal building with three concourses and 23 gates, serving over 2 million passengers annually. It offers both domestic and international flights operated by major airlines such as Delta, JetBlue, United, and Southwest. The airport is also a hub for cargo carriers such as FedEx and UPS, making it an important transportation hub for the region.
In addition to its air service, the airport has several amenities for travelers, including restaurants, shops, and lounges. Passengers can enjoy a variety of local and national brands and restaurants serving food and beverages for all tastes. There are also several ATMs, currency exchange services, and free Wi-Fi throughout the terminal.
The airport is conveniently located just 6 miles southwest of downtown Rochester and is easily accessible by car or public transportation. Several taxi and rental car companies operate at the airport, and there are several parking options for those driving their own vehicles.
Overall, Frederick Douglass Greater Rochester International Airport provides a convenient and comfortable travel experience for both leisure and business travelers. Its location, air service, and amenities make it a key transportation hub for the region, contributing to the economic growth and development of the area.
Terminals at Frederick Douglass Greater Rochester International Airport
Frederick Douglass Greater Rochester International Airport has one main terminal building with two levels. The lower level is where baggage claim and rental car counters are located.
The upper level is the departure level, where passengers can check-in for their flights, go through security, and access the gates. There are a total of 22 gates in the terminal, with the majority being used by Southwest Airlines and Delta Air Lines.
The terminal also features a variety of dining options, including fast food restaurants, coffee shops, and sit-down dining options. Passengers can grab a quick bite or enjoy a full meal before their flight.
In addition to dining, the terminal also has several retail stores, including gift shops, newsstands, and specialty stores. Passengers can purchase souvenirs, snacks, books, and other travel essentials before boarding their flights.
The terminal at Frederick Douglass Greater Rochester International Airport is designed with modern amenities and features, including charging stations, free Wi-Fi, and comfortable seating areas. The airport also offers a variety of services for travelers with disabilities, including accessible parking, wheelchair assistance, and animal relief areas.
Overall, the terminals at Frederick Douglass Greater Rochester International Airport provide a pleasant and convenient travel experience for all passengers. With ample dining and shopping options, comfortable seating areas, and modern amenities, the terminal is a great place to start and end any journey.
Airlines and Destinations
The Frederick Douglass Greater Rochester International Airport is served by several major airlines including American Airlines, Delta, United, JetBlue, and Southwest.
American Airlines operates daily flights to Charlotte, Philadelphia, and Washington, D.C. while Delta provides service to Atlanta, Detroit, and Minneapolis. United offers flights to Chicago, Newark, and Washington Dulles, whereas JetBlue specializes in destinations such as Fort Lauderdale, JFK, and Orlando.
Southwest is the largest carrier at the airport with non-stop service to Baltimore, Chicago Midway, Orlando, Tampa, and Fort Myers.
Additionally, the airport serves international destinations such as Cancun, Punta Cana, Montego Bay, and Toronto through carriers such as Sunwing and Delta. Some of these routes may be seasonal, so it’s always important to check with the airline before booking your trip.
Transportation Options at Frederick Douglass Greater Rochester International Airport
Frederick Douglass Greater Rochester International Airport offers a variety of transportation options to suit the needs of travelers. Whether you’re looking for a shuttle, car rental, shuttle bus, or train line, the airport has you covered.
One convenient option is the airport shuttle service, which provides transportation to and from the airport to hotels in the area. This service is operated by private companies and can be booked in advance or on arrival at the airport. The shuttle bus offers a cost-effective way to get around, especially for those traveling in large groups.
For those who prefer to drive themselves, there are several car rental companies located at the airport. These include well-known brands like Avis, Budget, Enterprise, Hertz and National, among others. Renting a car is a great option for those who plan to explore the surrounding area during their stay.
If you’re looking for an affordable shuttle service to downtown Rochester, the RTS bus route 24 offers regular service from the airport. The bus runs every hour and stops at various locations in downtown Rochester, making it easy to get around.
Another option for public transportation is the train line. Amtrak offers service to and from the Rochester Station, located just a few miles from the airport. They provide connections to destinations throughout the country, making it a convenient choice for travelers heading further afield.
Finally, if you prefer a more luxurious experience, consider a private car service. Several companies in the Rochester area offer professional drivers and vehicles that are available for hire, either by the hour or for a flat fee.
Overall, Frederick Douglass Greater Rochester International Airport offers a range of transportation options to meet the needs of all travelers. No matter your preference or budget, there’s sure to be an option that suits your needs.
Parking Options at Frederick Douglass Greater Rochester International Airport
Frederick Douglass Greater Rochester International Airport offers several parking options for travelers. The airport’s long-term parking lot is located adjacent to the terminal and offers covered and uncovered spaces. The daily rate for this lot is $10 per day.
For those who prefer a bit more convenience, the airport offers a short-term parking lot, also located near the terminal. This lot offers covered and uncovered spaces, as well as valet parking. The daily rate for this lot is $24 per day.
In addition to these two lots, the airport also offers an economy parking lot, located off-site with a complimentary shuttle service to and from the terminal. This lot offers uncovered parking only and is ideal for longer trips. The daily rate for this lot is $7 per day.
Overall, Frederick Douglass Greater Rochester International Airport provides a range of parking options, depending on travelers’ needs and budget. Whether you’re looking for convenience or affordability, there’s a parking lot that will suit your needs at this airport.
Check-In Procedures at Frederick Douglass Greater Rochester International Airport
The check-in process at Frederick Douglass Greater Rochester International Airport can be done through various methods, including online, self-service, and traditional methods.
Online check-in can be done through the airline’s website or mobile app. Passengers can enter their flight information, choose their seats, and print or download their boarding pass. This option saves time and allows passengers to bypass the lines at the airport.
Self-service kiosks are also available at the airport for passengers who prefer not to check in online. These kiosks allow passengers to print their boarding passes and check their luggage before proceeding to the security checkpoint.
For passengers who prefer traditional check-in, airline counters are available at the airport. Here, passengers can check their luggage, receive their boarding passes, and ask any questions they may have about their flight.
Regardless of the check-in method chosen, it is recommended that passengers arrive at the airport at least 90 minutes before their scheduled departure time to allow enough time for security screening and other airport procedures.
Overall, the check-in process at Frederick Douglass Greater Rochester International Airport offers convenient options for all passengers, ensuring a stress-free start to their travel experience.
Security Measures at Frederick Douglass Greater Rochester International Airport
At the airport, TSA security procedures are in place to ensure the safety of all passengers and staff. This includes a screening process for carry-on bags, checked bags, and passengers themselves.
To make your security check go smoothly, it is recommended to arrive at the airport at least two hours before your flight, have your ID and boarding pass ready, remove all liquids and electronics from your carry-on bag, and wear shoes that are easy to take off and put back on.
If you have any questions or concerns about the security process, don’t hesitate to ask the TSA agents for assistance. Remember to stay calm and patient, as everyone is working to keep the airport and all passengers safe.
Customs and Immigration Information
For arriving passengers, the customs and immigration process involves presenting your passport and completed customs declaration form to a U.S. Customs and Border Protection officer. You may also be asked a few brief questions about your trip, such as the reason for your visit and the countries you have visited recently.
After collecting your luggage, you will proceed through customs and may be subject to inspection of your luggage or belongings. Once you clear customs, you can exit the airport and continue your journey.
Departing passengers must typically pass through security screenings before proceeding to the check-in counter for their airline. From there, travelers will present their passport and ticket information to an airline representative, and may need to answer a few basic questions about their trip.
After checking in, departing passengers will proceed through airport security before reaching their designated gate. It’s important to allow plenty of time for this process, particularly during peak travel periods when wait times may be longer than usual.
Amenities
- Restaurants and cafes offering a variety of food and beverage options.
- Gift shops and newsstands with magazines, books, and travel essentials.
- Duty-free shopping for international travelers.
- Free Wi-Fi throughout the airport.
- ATMs and currency exchange services.
- Mother’s nursing room and family restrooms.
- Business center with conference rooms and printing services.
- Pet relief areas both inside and outside the terminal.
- Electric vehicle charging stations located in the parking garage.
Accessibility Services
Frederick Douglass Greater Rochester International Airport is committed to providing facilities and services that cater to the needs of passengers with disabilities or mobility issues.
Some of the accessibility services available at the airport include wheelchair assistance, accessible parking spaces, hearing loops, and service animal relief areas.
Passengers can also request special assistance when making their reservations or through the airline’s customer service department. The airport staff is trained to provide assistance and accommodate the needs of passengers with disabilities.
Additionally, the airport has accessible restrooms, elevators, and ramps throughout the terminal to ensure that all passengers have a comfortable and hassle-free travel experience.
Connecting Flights at Frederick Douglass Greater Rochester International Airport
When catching a connecting flight at the Frederick Douglass Greater Rochester International Airport, it is important to plan ahead and leave enough time between flights.
After arriving at the airport, check the departure screens for the gate number and departure time of your next flight. If you have a tight connection, consider asking a staff member for directions or assistance.
Remember to carry all important documents, such as your boarding pass and identification, in an easily accessible place. Be prepared to go through security again if necessary before boarding your connecting flight.
Lastly, if your first flight is delayed, inform airport staff and your airline as soon as possible to make alternative arrangements for your connecting flight.
Baggage Claim and Lost Property
After landing at Frederick Douglass Greater Rochester International Airport, passengers can proceed to the baggage claim area located on the lower level. Luggage will be delivered on the baggage carousels marked with flight information.
In case of lost or damaged baggage, passengers must report the issue immediately to their airline’s baggage service office or counter. The office will then file a report and provide a reference number for further inquiry.
If the luggage is found, it will be delivered to the passenger’s address provided. If it is not found within 21 days, the airline will compensate the passenger according to their policy. For lost items in the airport premises, passengers can contact the lost and found department located near the baggage claim area.
Emergency and Medical Facilities
In case of an emergency, call 911 immediately.
The airport also has a fully equipped medical clinic on site for minor injuries and illnesses.
For more serious medical emergencies, Rochester General Hospital is less than 10 miles away.
There are also Automated External Defibrillators (AEDs) located throughout the airport in case of cardiac arrest.
Trained medical professionals are available to assist in any emergency situation.
Hotel Accommodations
There are multiple hotel accommodations available within or near the Frederick Douglass Greater Rochester International Airport.
Some of the hotels located within 2 miles include Radisson Hotel Rochester Airport, Fairfield Inn & Suites by Marriott Rochester Airport, and Hampton Inn Rochester Airport.
Other nearby options with a distance of 3-5 miles include DoubleTree by Hilton Hotel Rochester, Courtyard by Marriott Rochester Brighton, and Hilton Garden Inn Rochester Downtown.
All these hotels offer shuttle services to and from the airport making them easily accessible for travelers.
Useful Tips
Here are some insider tips for navigating and enjoying Frederick Douglass Greater Rochester International Airport.
First, arrive at least two hours before your flight to allow enough time for check-in and security screening.
Consider using the TSA Pre-Check program to expedite the security process if you are a frequent flyer.
Check the airport website or social media accounts for flight updates and delays before leaving for the airport.
Pack your carry-on bags efficiently to make the security screening process smoother.
If you have time to spare, relax in one of the airport’s lounges or grab a bite to eat at one of the restaurants.
Lastly, don’t forget to take advantage of the airport’s free Wi-Fi!
Contact Information
– Airport Administration: (585) 753-7020
– Lost and Found: (585) 753-7024
– Parking: (585) 753-7000
– TSA Security Checkpoint: (585) 663-5680
– Car Rentals: (585) 235-3310
– Customer Service: (585) 753-7000
For more information, visit the airport’s website or stop by the information desk located in the main terminal.
Airports Near Frederick Douglass Greater Rochester International Airport
If you’re considering alternative flight options or have a layover, there are several airports in the vicinity of Frederick Douglass Greater Rochester International Airport:
- Buffalo Niagara International Airport – approximately 75 miles west of Rochester. It is accessible via car rental, taxi, or shuttle service.
- Syracuse Hancock International Airport – approximately 90 miles east of Rochester. It is accessible via car rental, taxi, or shuttle service.
- Ithaca Tompkins Regional Airport – approximately 90 miles south of Rochester. It is accessible via car rental or taxi.
- Elmira Corning Regional Airport – approximately 100 miles southwest of Rochester. It is accessible via car rental or taxi.
Keep in mind that transportation options may vary depending on the specific airport and your travel plans, so be sure to do some research and plan accordingly.