Overview of Hazrat Sultan International Airport
Hazrat Sultan International Airport is the primary international airport serving Astana, the capital city of Kazakhstan. The airport is located about 16 kilometers southeast of the city center and was opened in 1931 as a small airfield. Over time, it has undergone several expansions and renovations to become one of the busiest and most modern airports in the region.
Today, Hazrat Sultan International Airport is a hub for several airlines, with more than 50 destinations served by both domestic and international carriers. The airport has two runways and two terminals, with Terminal 1 serving domestic flights and Terminal 2 serving international flights.
Passenger amenities at Hazrat Sultan International Airport include a range of shops and restaurants, as well as several lounges for first and business class passengers. Other facilities at the airport include car rental services, ATMs, free Wi-Fi, and a medical center.
In recent years, the airport has seen a significant increase in passenger traffic, with over five million passengers passing through its terminals annually. This growth has spurred further expansion plans, which include the construction of a new terminal building and other infrastructure upgrades designed to enhance the airport’s capacity and efficiency.
Overall, Hazrat Sultan International Airport represents a vital transportation hub for the city of Astana and the broader region. Its modern facilities, strategic location, and increasing popularity among travelers make it an essential part of Kazakhstan’s growing aviation industry.
Terminals at Hazrat Sultan International Airport
Hazrat Sultan International Airport is the primary airport of Nur-Sultan city, Kazakhstan. The airport has two terminals: Terminal 1 and Terminal 2. Terminal 1 was built in the 1990s and was recently renovated in 2017 to increase its capacity to serve more passengers. It serves domestic flights and some international flights to nearby countries.
On the other hand, Terminal 2 was opened in 2017 and exclusively serves international flights. Terminal 2 can accommodate up to 4 million passengers annually and has special facilities to cater to the needs of international travelers, such as duty-free shops, restaurants, VIP lounges, and prayer rooms.
The modern design of both terminals provides ample space for passengers to move easily and comfortably. Moreover, the terminals have a variety of amenities that can make their travel experience even more pleasant. For example, there are numerous food and beverage outlets to suit different preferences, including fast food, cafes, and restaurants serving local and international cuisine.
Passengers who need access to the internet can enjoy free and unlimited Wi-Fi throughout both terminals. Those with long layovers or who arrive early can also take advantage of the many seating areas available, which are comfortable and equipped with charging stations for electronic devices.
Furthermore, the airport prioritizes the safety and security of its passengers by having thorough security measures and emergency services in place. These measures include x-ray screening, metal detectors, and baggage scanners, among others.
In conclusion, Hazrat Sultan International Airport offers a seamless and convenient travel experience for passengers through its modern and well-equipped terminals. Whether traveling domestically or internationally, passengers can expect a comfortable and safe journey through the airport’s exceptional facilities.
Airlines and Destinations
The following airlines operate from Hazrat Sultan International Airport:
– Air Astana: Domestic and international destinations including Almaty, Astana, Istanbul, Dubai, Frankfurt, Moscow, Beijing, and Seoul.
– SCAT Airlines: Domestic and international destinations including Aktau, Aktobe, Atyrau, Moscow, Istanbul, Bishkek, and Urumqi.
– Turkish Airlines: International destinations including Istanbul, Antalya, and Izmir.
– FlyArystan: Domestic destinations including Almaty, Nur-Sultan, Shymkent, Taraz, and Karaganda.
Please note that destinations and routes may be subject to seasonal changes. It is recommended to check with the airline for the most up-to-date information.
Transportation at Hazrat Sultan International Airport
Hazrat Sultan International Airport offers a variety of transportation options to get you to and from the airport. Whether you prefer shuttle services, car rentals, shuttle buses, or train lines, there are plenty of choices available to suit your travel needs.
If you’re looking for a convenient and hassle-free transportation option, then shuttle services are just right for you. The airport offers several shuttle providers that operate round the clock, seven days a week, serving all major hotels and destinations in the city. You can easily book your shuttle service online or via phone, and enjoy a comfortable and stress-free ride with professional drivers.
Car rentals are another popular option, especially if you plan to explore the region on your own. Hazrat Sultan International Airport has several car rental companies, including major international brands, that offer a wide range of vehicles, from economy to luxury cars. You can book your car rental in advance or upon arrival, and drive yourself around the city at your own pace.
Shuttle buses are also available at the airport, providing an affordable and easy way to get to the city center. The buses depart from the airport every 30 minutes and stop at various locations in the city, including major hotels, shopping malls, and tourist attractions. You can purchase your ticket at the airport or online, and enjoy a comfortable and air-conditioned ride.
For those who prefer train travel, Hazrat Sultan International Airport is well-connected to the city’s train lines. The airport has its own railway station, which is connected to the main railway network in the city. From the airport, you can take a train that will take you to the city center in just a few minutes. The trains run every 15-20 minutes and are a convenient way to avoid traffic and reach your destination quickly.
Overall, Hazrat Sultan International Airport offers a variety of transportation options to suit every travel need and budget. Whether you prefer shuttle services, car rentals, shuttle buses or train lines, you can easily find your way to and from the airport. So, pack your bags and get ready for a hassle-free journey to your favorite destination.
Parking Options at Hazrat Sultan International Airport
Hazrat Sultan International Airport offers a range of parking options for travelers. The airport has both short-term and long-term parking options available.
For short-term parking, there are two options: the indoor parking lot located right in front of the terminal building and the outdoor parking lot near the airport entrance. The indoor parking lot is connected to the terminal by a covered walkway and is recommended for travelers who need to park for a few hours or less. The outdoor parking lot is cheaper than the indoor parking lot and is ideal for travelers who need to park for a day or two.
If you’re looking for long-term parking, the airport’s outdoor parking lot is your best bet. This parking option is located further away from the terminal building, but a free shuttle service is available to transport travelers to and from the airport.
The parking rates at Hazrat Sultan International Airport depend on the duration of your stay. Short-term parking rates start at 400 KZT for the first hour and go up to 3,600 KZT for 24 hours. Long-term parking rates start at 2,000 KZT per day for the first week and go down to 1,000 KZT per day for subsequent weeks.
Overall, Hazrat Sultan International Airport offers convenient and affordable parking options for all travelers.
Check-In Procedures
Hazrat Sultan International Airport offers various options for check-in procedures to ensure a smooth and hassle-free journey for its passengers.
For those who prefer to check-in online, the airport’s website allows them to select their seats, print boarding passes, and even pay for excess baggage in advance. This saves time and minimizes the need to queue at the airport.
Passengers can also opt for the self-service kiosks available at the airport. These kiosks enable passengers to print their boarding pass, select their seat, and drop off their checked baggage quickly.
The traditional method of check-in is still available at Hazrat Sultan International Airport. Passengers can head to the check-in counters in the terminal building to receive assistance from the airport staff.
Regardless of the method chosen, all passengers are advised to arrive at the airport with enough time to complete their check-in procedures and clear security checks. It is recommended that passengers arrive at least 2 hours before their scheduled departure time for domestic flights and 3 hours before international flights.
Overall, the check-in process at Hazrat Sultan International Airport is efficient and convenient, catering to the needs of all travelers.
Stay Safe: Security at Hazrat Sultan International Airport
Security is a top priority at Hazrat Sultan International Airport. Upon arrival, passengers must go through a security checkpoint before entering the airport terminal.
To ensure a smooth security check, make sure to have all liquids, gels, and aerosols in a clear plastic bag that meets the airport’s size requirements. Remove laptops and other electronic devices from your carry-on luggage and place them in a separate bin for screening.
It’s also important to wear easily removable shoes, as you will likely be asked to remove them during the security process. Lastly, be prepared to submit to a body scan or pat-down if required by the airport’s security measures.
By following these tips and complying with security procedures, you can help keep yourself and others safe while traveling through Hazrat Sultan International Airport.
Customs and Immigration Process at Hazrat Sultan International Airport
Upon arrival, passengers must present their passport and visa for inspection by immigration officials. After clearing immigration, passengers proceed to baggage claim to collect their luggage.
Passengers are then required to pass through customs, where their luggage may be inspected for prohibited items. Once cleared, passengers may exit the airport and continue with their travel plans.
When departing from Hazrat Sultan International Airport, passengers must check in with their airline and present their passport and boarding pass. They will then proceed through security screening before reaching their departure gate.
Passengers should arrive at the airport at least two hours prior to their scheduled departure time to ensure enough time for the customs and immigration process.
Amenities
- Free Wi-Fi throughout the airport
- ATMs and currency exchange services
- Duty-free shops and retail stores
- Restaurants and cafes serving local and international cuisine
- Lounges for business and first-class passengers
- Prayer rooms for Muslim travelers
- Children’s play area
- Medical services and pharmacy
- Luggage storage and wrapping services
- Car rental and taxi services
- Smoking lounges
Accessibility Services
Hazrat Sultan International Airport offers a range of facilities and services for passengers with disabilities and mobility issues. Wheelchair assistance can be arranged upon arrival or departure by contacting the airport in advance.
The airport also has disabled-friendly restrooms, ramps, lifts, and tactile paths. Additionally, there are designated parking spaces for passengers with disabilities located near the terminal building entrance.
Passengers requiring further assistance should contact their respective airline before travelling to discuss their requirements, which may include in-flight assistance, priority boarding, and seating. Hazrat Sultan International Airport aims to ensure that all passengers can enjoy a comfortable and stress-free travel experience.
Connecting Flights at Hazrat Sultan International Airport
When catching a connecting flight at Hazrat Sultan International Airport, it is important to allow enough time for the transfer process.
After arriving at the airport, follow the signs for connecting flights and make your way to the transfer desk where you will receive your boarding pass for the next flight.
Make sure to check the departure time and gate number for your next flight, and keep in mind that you may need to go through security again before reaching your gate.
If you are short on time, consider using the fast-track service or asking airport staff for assistance.
Always double-check your flight details and give yourself plenty of time to navigate the airport, especially during peak travel seasons.
By following these tips and allowing enough time for the transfer process, you can ensure a stress-free and successful connection at Hazrat Sultan International Airport.
Baggage Claim and Lost Property
The baggage claim area at Hazrat Sultan International Airport is located on the ground floor of the terminal building.
Passengers can collect their checked-in luggage from the designated conveyor belts.
In case of missing or damaged baggage, passengers should immediately report the matter to the airline representative or airport staff.
A lost property office is also available at the airport for reporting and claiming lost items.
Passengers are advised to keep their baggage tags and boarding passes safe until they leave the airport, as these are often required for identification and baggage recovery purposes.
Emergency and Medical Facilities
Hazrat Sultan International Airport has a well-equipped emergency response team available 24/7. In case of any emergency, passengers can notify any airport staff or call 112 for immediate assistance.
Medical facilities at the airport include a medical center located on the ground floor near the Arrivals area. The center is staffed with trained medical professionals and equipped with modern medical equipment to provide prompt medical attention to passengers in need.
In addition, there are several first aid stations located throughout the airport, equipped with basic medical equipment such as first aid kits, oxygen cylinders, and defibrilators. These stations are manned by trained medical staff who can provide immediate assistance in case of minor medical emergencies.
Overall, Hazrat Sultan International Airport prioritizes the safety and well-being of its passengers, and takes all necessary measures to ensure efficient emergency and medical services are available at all times.
Hotel Accommodations
There are several hotel accommodations available within or near Hazrat Sultan International Airport. These hotels provide easy access to the airport and comfortable stays for travelers.
1. Hilton Astana (0.9 km)
2. Ramada Plaza by Wyndham Astana (1.0 km)
3. Renaissance Atyrau Hotel (2.6 km)
4. Beishe Hotel (3.7 km)
5. Skif Hotel (4.0 km)
Each of these hotels offers various amenities ranging from restaurants, bars, spas, and fitness centers. Travelers can enjoy a comfortable stay while waiting for their next flight or resting after a long journey.
Useful Tips:
If you’re traveling through Hazrat Sultan International Airport, here are some insider tips to help you navigate and enjoy your time there. First of all, consider downloading the airport’s app, which provides real-time flight information and maps of the terminal. This can save you time and reduce stress.
Another helpful tip is to pack snacks and water in your carry-on bag. While there are restaurants and cafes throughout the airport, they can be expensive and crowded. Having your own refreshments on hand will keep you energized and hydrated during your travels. Additionally, be prepared for long security lines and plan accordingly by arriving early.
Lastly, take advantage of the airport’s VIP lounge if you have a long layover or delay. For a fee, you can access comfortable seating, free Wi-Fi, and complimentary food and drinks. It’s a great way to relax and recharge before your next flight.
Contact Information
Airport Security: +7 7172 799 399
Lost & Found: +7 7172 777 928
Medical Center: +7 7172 777 294
Baggage Services: +7 7172 702 500
Information Desk: +7 7172 777 111
Customer Service: +7 7172 702 899
Airport Police: +7 7172 799 301
Customs: +7 7172 799 312
Immigration: +7 7172 799 313
VIP Lounge: +7 7172 799 444
Airports Near Hazrat Sultan International Airport
There are several airports in the vicinity of Hazrat Sultan International Airport:
- Nursultan Nazarbayev International Airport (16.7 km) – A taxi or airport shuttle service can be used to reach this airport.
- Pavlodar Airport (279.8 km) – Flights between Hazrat Sultan International Airport and Pavlodar Airport are available, as well as car rental services.
- Karagandy Airport (192.2 km) – Shuttle services or taxi companies can be used to get to Karagandy Airport.
- Kostanay Airport (468.9 km) – Kostanay Airport is easily accessible by taxi or shuttle bus.
If you are considering these options for your travels, make sure to research transportation options beforehand to ensure a smooth transition between airports.