Overview

Sultan Mahmud Badaruddin II Airport is an international airport located in Palembang, the capital city of the South Sumatra province in Indonesia. It is named after Sultan Mahmud Badaruddin II, the last Sultan of Palembang. The airport covers an area of approximately 900 hectares and has a single runway that is 3,000 meters long and 45 meters wide.

The airport was officially opened in 2005 and is capable of handling up to 8 million passengers annually. It serves as a hub for Garuda Indonesia and Lion Air, two of the largest airlines in Indonesia, and provides connectivity to other major cities in Indonesia as well as international destinations including Kuala Lumpur, Singapore, and Jeddah.

The airport has a modern terminal building with a capacity of 3,000 passengers per hour. It is equipped with various facilities including restaurants, shops, ATMs, and currency exchange services. Additionally, there is a VIP lounge available for business class passengers and members of certain frequent flyer programs.

Sultan Mahmud Badaruddin II Airport plays a significant role in Indonesia’s economic growth as it supports the tourism industry in South Sumatra which is known for its natural beauty and cultural attractions. The airport also serves as a gateway to other parts of Sumatra and contributes to the development of trade and commerce in the region.

Terminals at Sultan Mahmud Badaruddin II Airport

Sultan Mahmud Badaruddin II Airport is the primary airport serving Palembang, Indonesia. The airport has two terminals, namely Terminal 1 and Terminal 2. Terminal 1 serves domestic flights, while Terminal 2 serves international flights.

Terminal 1 was opened in 2005 and has a capacity of 5 million passengers per year. The terminal has six gates and handles airlines such as Garuda Indonesia, Lion Air, Sriwijaya Air, and Citilink. The terminal has various facilities such as duty-free shops, restaurants, cafes, and lounges. There are also ATMs, currency exchange centers, and a prayer room inside the terminal.

Terminal 2 was opened in 2018 and has a capacity of 10 million passengers per year. The terminal is larger than Terminal 1 and has eight gates. It handles international airlines such as AirAsia, SilkAir, Emirates, and Malaysia Airlines. The terminal has various facilities, such as a duty-free shop, restaurants, cafes, and lounges. There are also ATMs, currency exchange centers, and a prayer room inside the terminal.

Both terminals have modern facilities and amenities, making it easy for passengers to navigate and enjoy their time at the airport. They are well-maintained and provide a comfortable experience for travelers. Passengers can access both terminals via shuttle bus or taxi.

In conclusion, Sultan Mahmud Badaruddin II Airport’s terminals are modern and well-equipped with facilities that cater to the needs of passengers. Both terminals provide a comfortable experience for travelers and make navigating the airport a breeze. Whether traveling domestically or internationally, passengers can expect a seamless experience at either Terminal 1 or Terminal 2.

Airlines and Destinations

The following airlines operate from Sultan Mahmud Badaruddin II Airport: Garuda Indonesia, Lion Air, Sriwijaya Air, Citilink, Batik Air, Wings Air, and Nam Air.

Garuda Indonesia operates domestic flights to Jakarta, Medan, Palembang, and Bali, as well as international flights to Kuala Lumpur and Singapore.

Lion Air flies domestically to Jakarta, Bandung, Batam, Medan, and Surabaya. They also offer international flights to Kuala Lumpur, Singapore, Bangkok, and Ho Chi Minh City.

Sriwijaya Air provides domestic flights to Jakarta, Surabaya, Batam, and Pekanbaru.

Citilink offers domestic flights to Jakarta, Bandung, Batam, Surabaya, and Yogyakarta.

Batik Air provides domestic flights to Jakarta, Medan, Pekanbaru, and Palembang.

Wings Air operates domestic flights to Jambi, Palembang, Pangkal Pinang, and Tanjung Pandan.

Nam Air provides domestic flights to Batam, Jakarta, Palembang, and Pekanbaru.

Some airlines may offer seasonal flight changes, so it is recommended to check with the specific airline for more information.

Transportation Options at Sultan Mahmud Badaruddin II Airport

Sultan Mahmud Badaruddin II Airport in Palembang, Indonesia, offers a variety of transportation options to get you to your destination. One of the most convenient options is taking a shuttle, offered by several companies outside of the arrival hall.

These shuttles can take you to various locations within Palembang, and some even offer door-to-door service. If you prefer to have your own vehicle, car rentals are also available at the airport. Most major rental companies have a presence, so you can easily rent a car for your stay.

For those on a budget, a shuttle bus is another option. Several companies operate shuttle buses that travel from the airport to various locations in the Palembang area. These buses are generally cheaper than taxis or private shuttles, but they may not offer as much convenience or comfort.

If you’re looking for a more unique transportation option, consider taking the train. The Kertalaya train line has a stop near Sultan Mahmud Badaruddin II Airport, so you can board a train directly from the airport. This train line connects Palembang with other cities in the region, making it a great option if you’re traveling further afield.

Overall, there are plenty of transportation options available at Sultan Mahmud Badaruddin II Airport. Whether you prefer a private shuttle, a rental car, a shuttle bus, or a train, you can easily find a transportation option that meets your needs and budget. Just be sure to plan ahead and book your transportation in advance to ensure a smooth and stress-free journey.

Parking Options at Sultan Mahmud Badaruddin II Airport

Sultan Mahmud Badaruddin II Airport offers several parking options for travelers. There are two parking areas available, namely the official parking area and the public parking area. The official parking area is located closer to the terminal building, while the public parking area is a bit further away.

The official parking area offers both short-term and long-term parking options. The rates for short-term parking are IDR 10,000 per hour for the first three hours, and IDR 5,000 per hour thereafter. For long-term parking, the rates are IDR 20,000 per day for the first three days, and IDR 15,000 per day thereafter.

On the other hand, the public parking area offers only daily rates. The rate is IDR 10,000 per day. The public parking area is a little further away from the terminal building, but there is a shuttle bus service that runs to and from the terminal every 10 minutes.

Travelers can choose between these parking options depending on their needs and budget. It is recommended to arrive at the airport early to secure a parking spot, especially during peak travel season.

Check-In Procedures

At Sultan Mahmud Badaruddin II Airport, there are a few options for checking in for your flight. One of the most popular methods is online check-in, which can be done through the airline’s website or mobile app.

This method allows passengers to check in, select their seats, and receive their boarding pass all from the comfort of their own home. Self-service kiosks are also available at the airport, allowing passengers to check in and print their boarding pass on their own.

For those who prefer a more traditional approach, there are designated counters for checking in with airline staff. This option allows for any questions or concerns to be addressed in person.

Regardless of the method chosen, it is important for passengers to have their travel documents, such as passports and visas, readily available. It is also recommended to arrive at the airport at least two hours before your scheduled departure time to allow for enough time to complete the check-in process and go through security.

Once checked in, passengers can proceed to the departure gate and wait for their boarding call. It is important to pay attention to any announcements made by airport staff and to have your boarding pass and identification ready when boarding the plane.

Security Measures at Sultan Mahmud Badaruddin II Airport

At the airport, security measures are in place to ensure the safety of all passengers. These measures include x-ray machines, metal detectors, and body scanners.

To have a smooth security check, make sure you have all your documents ready and easily accessible. Remove any electronics, liquids, and metallic items from your carry-on bags before placing them in the x-ray machine.

It is also recommended to wear slip-on shoes for easy removal during the metal detector screening. Follow all instructions given by the security personnel and be prepared for additional screening if necessary.

By following these tips and cooperating with security measures, you can help ensure a safe and stress-free travel experience through Sultan Mahmud Badaruddin II Airport.

Customs and Immigration

Upon arrival at Sultan Mahmud Badaruddin II Airport, passengers are required to fill out an arrival card and proceed to immigration.
After presenting their passport and visa (if applicable), passengers will have their fingerprints and photo taken before being cleared for entry.
For departing passengers, a departure tax must be paid before checking in for their flight.
At immigration, they will need to present their passport and boarding pass, and have their fingerprints and photo taken once again.
All luggage will also go through a security screening before passengers can proceed to their gate.

Amenities

– Free Wi-Fi is available throughout the airport.
– There are several ATMs and currency exchange booths located in the terminal.
– Duty-free shopping is available for international travelers.
– Various food and beverage options are available, including cafes, fast food restaurants, and a food court.
– Prayer rooms are available for Muslim passengers.
– A smoking lounge is available for smokers.
– A VIP lounge is available for passengers who want a more comfortable waiting area.
– Baggage storage facilities are available for travelers who want to explore the city without their luggage.
– A children’s play area is available for families traveling with young children.

Accessibility Services

Sultan Mahmud Badaruddin II Airport provides facilities and services for passengers with disabilities or mobility issues.

These include accessible toilets, ramps, elevators, and designated parking spots.

Passengers can also request wheelchair assistance from the airline they are flying with.

The airport staff are trained to assist and guide passengers with disabilities or mobility issues throughout their journey at the airport.

Connecting Flights at Sultan Mahmud Badaruddin II Airport: Tips and Process

When catching a connecting flight at Sultah Mahmud Badaruddin II Airport, it is important to plan ahead and allow sufficient time for any potential delays.

After disembarking from your first flight, follow signs for “Transit” and proceed to the transfer desk where you will have any necessary documents checked and receive your boarding pass for the next flight.

Make sure to check the departure board for your gate number and allow ample time to go through security and reach your gate.

If you are unsure of where to go or have any questions, do not hesitate to ask airport staff or check with information desks at various locations throughout the airport.

Staying aware of the time and any potential delays can help ensure a stress-free connection and smooth continuation of your journey.

Baggage Claim and Lost Property

After disembarking from the aircraft, passengers at Sultan Mahmud Badaruddin II Airport can proceed to the baggage claim area.
There, they will find baggage carousels labeled with flight numbers to locate their checked luggage.
In case of any difficulty, passengers can approach the airport staff for assistance.

If a passenger’s luggage is lost or damaged during the journey, they need to report the incident immediately to the airline’s representative in the baggage claim area.
The representative will file a report and provide a reference number, which the passenger can use to check the status of their claim online or via phone.
The airport also has a lost and found office, where passengers can inquire about misplaced items within the airport premises.

Emergency and Medical Facilities

Sultan Mahmud Badaruddin II Airport has several emergency procedures in place to ensure the safety of its passengers and staff.

In case of any emergency, trained personnel are available at the airport to provide assistance, and emergency exits are clearly marked throughout the terminal.

The airport also has a medical center that is open 24/7, equipped with emergency medical supplies and staffed by trained medical professionals.

Passengers who require medical attention can seek help at the medical center, which is located on the ground floor of the terminal building.

In addition, the airport has several first aid stations located throughout the terminal, which are equipped with basic medical supplies and staffed by trained first aid providers.

Overall, Sultan Mahmud Badaruddin II Airport takes the safety and well-being of its passengers seriously, and is well-prepared to handle any emergency situation that may arise.

Hotel Accommodations

There are various hotel accommodations available within or near Sultan Mahmud Badaruddin II Airport. The hotels provide a comfortable stay and easy access to the airport facilities.

1. Amaris Hotel Pratama Palembang (0.7 km)
2. Red Planet Palembang (2.6 km)
3. Emilia Hotel by Amazing (3.1 km)
4. Hotel Swarna Dwipa Palembang (3.4 km)
5. OYO 478 Arzel Hotel Palembang (3.5 km)

All these hotels offer modern amenities and services such as Wi-Fi, air-conditioned rooms, 24-hour room service, airport shuttle, and more. Visitors can choose from a range of budget to luxury hotels depending on their preferences and budget.

Useful Tips:

If you’re flying through Sultan Mahmud Badaruddin II Airport, be sure to arrive at least two hours before your flight to allow ample time for check-in and security.
Consider bringing an empty water bottle to fill up at one of the airport’s water fountains to stay hydrated during your travels.
Additionally, if you’re looking for a meal before your flight, head to the food court on the second floor for a variety of dining options.
And finally, take advantage of the airport’s free Wi-Fi to stay connected and entertained while you wait for your flight.

Contact Information

– Airport Information Center: +62 711 384537
– Lost and Found: +62 711 385330
– Baggage Claim: +62 711 386020
– Medical Clinic: +62 711 385711
– Immigration Office: +62 711 385042
– Customs Office: +62 711 385044
– Police Station: +62 711 385000

For emergency situations, please dial 112.

Airports Nearby

There are a few airports near Sultan Mahmud Badaruddin II Airport, including:

  • Sriwijaya International Airport – located 20 km away and accessible by taxi or private car
  • Palembang Air Force Base – located 28 km away and accessible by taxi or private car
  • Bukit Siguntang Airport – located 35 km away and accessible by taxi or private car

If you are looking for an alternative flight option or have a layover, these airports may be worth considering. Just keep in mind that transportation options may be limited, so it’s best to plan ahead and arrange for a taxi or private car.

Useful Links: Wikipedia