Overview
Supadio Airport is an international airport located in Pontianak, the capital city of West Kalimantan province in Indonesia. It is one of the busiest airports in the region, serving both domestic and international flights. The airport was named after S. Supadio, a former governor of West Kalimantan who advocated for the development of the airport.
Supadio Airport has undergone several renovations and expansions since it first opened in 1969. The latest renovation in 2015 included the construction of a new terminal building, which increased the airport’s capacity to 5 million passengers per year. The airport also features modern facilities such as duty-free shops, restaurants, and cafes.
In terms of transportation, Supadio Airport offers various options such as taxis, car rentals, and shuttle buses. Travelers can also use public transportation such as buses or angkot (minibuses) to get to and from the airport, although the latter may not be suitable for those carrying bulky luggage.
Supadio Airport serves several airlines, including Garuda Indonesia, Lion Air, Citilink, Sriwijaya Air, and AirAsia. The airport also operates several routes to major cities in Indonesia such as Jakarta, Surabaya, Batam, and Balikpapan, as well as international destinations such as Singapore and Kuala Lumpur.
Overall, Supadio Airport is a modern and efficient airport that provides a comfortable travel experience for its passengers. Its strategic location in West Kalimantan makes it an important gateway for business and tourism in the region.
Terminals at Supadio Airport
Supadio Airport is an international airport located in the city of Pontianak, Indonesia. It has one main terminal building that serves both domestic and international flights. The terminal building is modern and spacious, with a variety of facilities to ensure a comfortable travel experience for passengers.
The terminal has several check-in counters and immigration counters, which are all well-organized to ensure a smooth and hassle-free process. There are also baggage handling facilities, including baggage carts and conveyor belts, to make it easier for travelers to transport their luggage.
Inside the terminal, there are a variety of shops, cafes, and restaurants offering a selection of food, drinks, and souvenirs. Passengers can also access free Wi-Fi throughout the terminal, making it easy to stay connected while traveling.
There are also several lounges available for passengers who need to wait for their flights. These lounges provide comfortable seating, refreshments, and other amenities to make the waiting time more enjoyable.
For passengers with special needs, the terminal provides a variety of services, including wheelchair access, special assistance, and designated parking spaces. The airport also has a medical center and first aid facilities in case of emergencies.
Overall, the terminal at Supadio Airport provides a modern and comfortable travel experience for passengers, with a range of facilities and services to meet their needs. Whether traveling domestically or internationally, passengers can expect a hassle-free journey at this airport.
Airlines and Destinations
The following airlines operate from Supadio Airport: Garuda Indonesia, Lion Air, Sriwijaya Air, Batik Air, Citilink, Wings Air, and Nam Air.
Garuda Indonesia operates daily flights to Jakarta and Surabaya, while Lion Air flies to Jakarta, Surabaya, and Pontianak. Sriwijaya Air also serves Jakarta and Surabaya, as well as Medan and Batam.
Batik Air offers flights to Jakarta, while Citilink operates flights to Jakarta and Batam. Wings Air operates flights to several destinations within Kalimantan, including Ketapang, Sintang, Sampit, and Palangkaraya.
Nam Air serves several domestic destinations, including Semarang, Yogyakarta, Pangkal Pinang, Melak, and Putussibau. International destinations served by Supadio Airport include Kuching in Malaysia.
Some airlines may have seasonal changes in their routes, so it is always best to check with the airline or airport for the most up-to-date information.
Transportation Options at Supadio Airport
Supadio Airport, located in the city of Pontianak, West Kalimantan, Indonesia, offers various transportation options for passengers to reach their destinations.
One of the most common ways to get to and from the airport is by using shuttle services. Several shuttle companies operate at the airport, offering both shared and private rides. These shuttles can take passengers to various locations in the city and surrounding areas.
Additionally, car rental services are available at the airport as well. Popular car rental companies such as Avis, Hertz, and Budget have kiosks located in the terminal building. Renting a car can be a convenient option for those who prefer to have their own transportation while visiting the area.
For those who prefer public transportation, there is a shuttle bus service that operates from Supadio Airport to the city center. This service is provided by Damri, a government-owned transportation company. The shuttle buses are comfortable and air-conditioned, making them a perfect option for budget-conscious travelers.
Another transportation option is the train line that connects Pontianak with other cities. However, the train station is not located directly at the airport. Passengers will need to take a taxi or shuttle to reach the train station first before embarking on their journey.
Lastly, taxi services are also available at Supadio Airport. Metered taxis are often waiting outside the terminal building, providing a quick and easy way to get to your destination. Passengers can choose between regular taxis or executive taxis that offer a higher level of comfort and service.
In conclusion, with the various transportation options available at Supadio Airport, passengers can easily reach their destinations without any hassle. Whether you prefer renting a car, taking a shuttle bus, riding a train, or using taxi services, there is an option that will suit your needs and budget.
Parking at Supadio Airport
Supadio Airport offers both short-term and long-term parking options for its passengers. The short-term parking lot is located right in front of the airport terminal, making it convenient for those who are picking up or dropping off someone. The maximum rate for short-term parking is IDR 40,000 per hour.
For those who need to park their car for a longer period, the long-term parking lot is available. It is located further away from the terminal but is still within walking distance. The maximum rate for long-term parking is IDR 9,000 per hour or IDR 100,000 per day.
If you are traveling frequently from Supadio Airport, you can opt for the airport’s monthly parking pass. This allows you to park your car for up to 30 days at IDR 900,000. This is a great option for those who travel often for business or pleasure.
Both parking lots are equipped with CCTV cameras for security purposes. The airport also provides free shuttle services from the long-term parking lot to the terminal building. If you have any questions or concerns about parking at Supadio Airport, do not hesitate to ask the airport staff for assistance.
Check-In Procedures at Supadio Airport
Supadio Airport offers passengers a variety of check-in options to ensure a seamless and stress-free experience. Passengers can check-in online up to 24 hours before their scheduled departure time or at the self-service kiosks located in the terminal building.
For those who prefer traditional methods, there are also check-in counters staffed by airline representatives who can assist with any questions or concerns. The airport recommends arriving at least two hours before your scheduled departure time to allow for ample time to complete the check-in process.
When checking in online, passengers can select their preferred seat, receive their boarding pass, and even check luggage if necessary. Self-service kiosks offer similar options, but also give passengers the ability to print their boarding pass and baggage tags on their own.
Traditional check-in counters provide all the necessary services as well, including baggage check, seat selection, and boarding pass issuance. Once checked in, passengers can proceed through security and directly to their gate without any further formalities.
Overall, Supadio Airport’s check-in procedures ensure that passengers have multiple options to choose from, making the process as efficient and convenient as possible.
Ensuring Safe Travels: Security Measures and Tips at Supadio Airport
At Supadio Airport, security procedures are taken seriously to ensure the safety of all passengers. Before entering the terminal building, passengers are required to pass through a security checkpoint where their bags and belongings will be scanned by an X-ray machine.
Passengers should remove any items that may trigger the alarm, such as metal objects, electronics, or liquids exceeding 100ml. They should also remove their shoes and belts before passing through the metal detector. It is recommended to wear slip-on shoes and avoid wearing jewelry to speed up the process.
To avoid last-minute surprises, passengers should arrive at the airport with ample time to clear security and avoid carrying prohibited items, such as firearms, knives, or flammable materials. By following these tips and cooperating with airport staff, passengers can have a smooth and stress-free experience during the security check.
Customs and Immigration Procedures at Supadio Airport
Arriving passengers will need to fill out an arrival card and present their passport and visa (if necessary) at the immigration counter. They may also be subject to a temperature check and health screening.
Once immigration has been cleared, baggage can be collected from the designated carousel before proceeding to the customs counter. Passengers may be required to present any items for inspection by customs officers.
Departing passengers will need to present their ticket and passport at the check-in counter before proceeding to immigration. They will need to fill out a departure card and have their passport exit stamp verified by an immigration officer.
After passing through security, passengers will reach the departure lounge where duty-free shopping and dining options are available.
Amenities
– Free Wi-Fi is available throughout the airport.
– Numerous shops and restaurants are located in the terminal.
– Duty-free shopping is available post-security.
– ATMs and currency exchange services are located throughout the airport.
– Several lounges are available for passengers with access cards or memberships.
– Prayer rooms are available for passengers of all faiths.
– A smoking room is available for smokers.
– Baby changing facilities are available in various locations throughout the airport.
– Baggage storage and wrapping services are available for a fee.
– Car rental service counters can be found in the terminal.
Accessibility Services
Supadio Airport is committed to providing equal access to all passengers. Facilities and services are available for passengers with disabilities or mobility issues.
These include wheelchair assistance, accessible restrooms, and designated parking spaces.
Passengers who require additional assistance can contact the airport’s customer service desk in advance to make arrangements.
The airport also provides visual and audio aids, such as braille signage and hearing loops, to enhance accessibility for passengers with sensory impairments.
Connecting Flights at Supadio Airport
If you have a connecting flight at Supadio Airport, there are some important things to keep in mind. First, make sure you know the gate number and departure time of your connecting flight. You can find this information on your boarding pass or by checking the airport monitors.
Next, be aware of the layout of the airport and how to get from your arrival gate to your departure gate. Supadio Airport is not a large airport, but it can still take time to navigate if you are unfamiliar with the layout.
If you have a tight connection, consider notifying a flight attendant or airport staff member upon arrival. They may be able to assist you in getting to your connecting flight more quickly.
Finally, make sure you allow yourself enough time to get through security and any immigration or customs checks that may be required. This will help ensure you do not miss your connecting flight.
Baggage Claim and Lost Property
After landing at Supadio Airport, passengers can retrieve their checked baggage from the designated baggage claim area.
If a bag is lost or damaged during the flight, passengers should report it immediately to the airline’s baggage service counter located in the baggage claim area.
Passengers will be asked to fill out a form with their personal and flight information and a description of the missing or damaged item.
The airline will then start a search for the lost baggage or file a claim for the damaged one.
If the bag is found, the airline will arrange for it to be delivered to the passenger’s address.
In case of lost baggage, passengers will be compensated according to the airline’s policy.
Emergency and Medical Facilities
Supadio Airport has a well-planned emergency response system in case of any unexpected events. In the event of an emergency, trained personnel are available to provide assistance immediately.
The airport also has a clinic equipped with medical facilities to cater for any basic medical needs. If there are any serious medical emergencies, the staff will take appropriate action and transfer the patient to the nearest hospital.
The clinic is open 24/7 and is located near the international terminal. The staff is well-trained and equipped to handle various medical emergencies. Supadio Airport ensures the safety and well-being of passengers, making it a reliable and secure airport to travel from.
Hotel Accommodations
There are various hotel accommodations available within or near Supadio Airport.
Some of the notable hotels near the airport are:
- Hotel Santika Pontianak – 1.7 km away
- Pullman Pontianak – 1.8 km away
- Favehotel Pontianak – 2.5 km away
- ibis Pontianak City Center – 3.7 km away
- HARRIS Hotel Pontianak – 4.2 km away
These hotels offer a comfortable stay for travelers with excellent amenities such as free Wi-Fi, parking, airport shuttle services, and breakfast.
Useful Tips
Looking for some insider tips on how to navigate and enjoy your time at Supadio Airport?
Here are some helpful hints to make your experience as smooth and stress-free as possible:
Firstly, be sure to arrive at the airport with plenty of time to spare before your flight.
This will allow you to check in, go through security, and make your way to your gate without feeling rushed or panicked.
Secondly, make sure you have all your necessary travel documents, such as your passport and boarding pass, easily accessible and organized.
This will save you time and hassle later on!
Thirdly, take advantage of the airport’s amenities, such as restaurants, shops, and lounges.
If you have a long layover, treat yourself to a meal or a massage to make the time fly by.
Lastly, don’t be afraid to ask for help or advice from airport staff if you need it.
They are there to assist you and make your airport experience as pleasant as possible.
Contact Information
– Airport information center: (+62) 562 8888
– Lost and found office: (+62) 562 8906
– Medical center: (+62) 562 8909
– Immigration office: (+62) 562 8903
– Customs office: (+62) 562 8907
For more information or inquiries, please email us at [email protected] or visit our website at www.supadioairport.com.
Airports Near Supadio Airport
For travelers seeking alternative flight options, or those with layovers or connecting flights, there are several other airports within a reasonable distance from Supadio Airport:
- Sultan Syarif Kasim II International Airport (PKU) – located 220 km from Supadio Airport, this airport is accessible via taxi, shuttle bus, or rental car.
- Sultan Thaha Airport (DJB) – located 235 km from Supadio Airport, this airport is accessible via rental car or taxi.
- Malikus Saleh Airport (LSW) – located 325 km from Supadio Airport, this airport is accessible via rental car or taxi.
Be sure to check flight schedules and transportation options before booking your travel arrangements!