Overview
Pinang Kampai Airport is an airport located in Riau Province, Indonesia, serving the city of Dumai. The airport has a single runway and one terminal building, and it primarily serves domestic flights to cities such as Jakarta, Batam, and Pekanbaru. Despite its small size, Pinang Kampai Airport plays a significant role in connecting the province of Riau with the rest of Indonesia.
The airport was inaugurated in 1974 and has since undergone several upgrades to improve its facilities and accommodate increasing numbers of passengers. In 2019, the airport served around 600,000 passengers, making it one of the busiest airports in Riau Province. The airport operates flights from airlines such as Garuda Indonesia, Lion Air, and Citilink.
The terminal building at Pinang Kampai Airport is modern and equipped with basic amenities such as restaurants, cafes, and shops selling souvenirs and local products. There is also a prayer room for Muslim travelers, as Indonesia is predominantly a Muslim country. Although Pinang Kampai Airport may not be as large or advanced as some of Indonesia’s major airports, it still provides essential services and convenience for people traveling to and from Dumai and nearby cities.
Overall, Pinang Kampai Airport offers a convenient and comfortable travel experience for visitors to Riau Province. With ongoing efforts to improve its facilities and expand its flight routes, the airport is expected to continue playing a crucial role in connecting the province with other parts of Indonesia.
Terminals at Pinang Kampai Airport
Pinang Kampai Airport, located in the Riau province of Indonesia, has one main terminal servicing both domestic and international flights. The airport’s terminal is modern and equipped with all the necessary facilities for the comfort of travelers.
The terminal has several sections, including check-in areas, security screening, waiting lounges, and boarding gates. There are numerous check-in counters available for passengers to complete their check-in process effortlessly. The airport also has a dedicated counter for passengers traveling with special needs, such as those requiring wheelchair assistance.
Passengers going through security screening can expect it to be a smooth and efficient experience. The airport utilizes modern screening equipment that ensures safety while reducing wait times. In addition, the terminal features a separate line for VIP passengers, providing them with a more expedited process.
The waiting lounges are spacious and well-maintained, providing seating areas, charging stations, and restrooms. There are also several shops and restaurants available within the terminal, offering a variety of food and retail options.
The boarding gates at Pinang Kampai Airport are easily accessible from the waiting lounge. Passengers can expect hassle-free boarding procedures, and airport staff are available to assist with any inquiries.
Overall, Pinang Kampai Airport’s terminal provides passengers with a seamless and comfortable travel experience. From modern facilities to efficient procedures, the airport ensures that travelers have a stress-free journey.
Airlines and Destinations
The following airlines operate from Pinang Kampai Airport:
– Garuda Indonesia: Jakarta, Batam, Medan, Pekanbaru
– Lion Air: Jakarta, Batam, Medan, Tanjung Pandan, Jambi
– Citilink: Jakarta, Batam
– Sriwijaya Air: Jakarta, Batam, Medan, Pekanbaru, Palembang, Padang
– Nam Air: Batam, Medan, Jambi
Most of the routes are domestic, with Jakarta and Batam being popular destinations. However, international flights to nearby countries such as Malaysia and Singapore are also available.
It is important to note that some airlines may adjust their schedules during peak seasons, so passengers are advised to check with the respective airlines for the latest updates.
Transportation Options at Pinang Kampai Airport
When traveling to or from Pinang Kampai Airport, it’s important to have reliable transportation options available. Fortunately, there are several options to choose from, ranging from shuttles to car rentals.
One popular option is to take a shuttle from the airport to your destination. Many hotels and other accommodations offer shuttle services, making it easy for you to get to where you need to go. Alternatively, you can also book a private shuttle service if you prefer more personalized transportation.
If you prefer to have your own vehicle for the duration of your stay, car rentals are also available at the airport. Several major rental companies have desks located in the terminal, making it easy to rent a car and start exploring right away. Just be sure to check the local driving laws and regulations before hitting the road.
For those looking for a more economical option, there is also a shuttle bus service that runs between the airport and several nearby cities. While the service may not be as frequent as other options, it is a great choice for those on a budget or with flexible travel plans.
Another option for getting around is by using one of the train lines that serve the area. The nearest station is located just a short distance from the airport, and several trains run daily to and from various destinations throughout the region. This can be a great way to see more of the area while also avoiding traffic and other potential transportation headaches.
No matter which option you choose, it’s important to plan ahead and book your transportation in advance whenever possible. Doing so can help ensure a smoother and more enjoyable travel experience, allowing you to focus on the fun and excitement of your trip. So why wait? Start exploring all the transportation options available at Pinang Kampai Airport today!
Parking at Pinang Kampai Airport
Pinang Kampai Airport offers a few parking options for travelers. The airport has two parking areas, with one located in front of the terminal building and the other situated behind it.
The first option is the open-air parking lot located in front of the terminal building. This parking area offers both short-term and long-term parking, with rates starting from $3 per hour and $15 per day for short-term parking. For long-term parking, the rate is $5 per hour and $25 per day.
For those who prefer a covered parking area, the parking lot behind the terminal building provides covered parking spaces. Rates start from $6 per hour and $30 per day for short-term parking. Long-term parking rates are $8 per hour and $40 per day.
Both parking areas have 24-hour security surveillance to ensure the safety of vehicles parked there. Payment can be made either by cash or card upon exit from the parking area.
Travelers are advised to arrive early to secure a parking space, especially during peak travel periods. Additionally, using public transport or ride-sharing services can also be an alternative to avoid parking hassles.
Check-In Procedures at Pinang Kampai Airport
Pinang Kampai Airport offers various check-in options to ensure a smooth and hassle-free experience for passengers. One of the most convenient ways to check-in is through the airport’s online portal. Passengers can access the website or mobile application, enter their flight details, and print their boarding passes from the comfort of their homes or offices.
Another option available is self-service kiosks located in the airport’s terminal. These machines enable travelers to check themselves in, select their seats, and print their boarding passes within minutes. This option saves time, especially during peak travel periods when the queues are long.
For those who prefer traditional check-in, several airlines have counters in the main terminal where passengers can go to complete their check-in process. The counters typically open two to three hours before the scheduled departure time, and passengers need to provide their passport/ID documents, ticket/booking reference number, and any necessary travel documents.
Regardless of the option chosen, passengers will need to comply with baggage regulations and security checks. Baggage should not exceed the specified weight limit, and prohibited items such as liquids, sharp objects, and firearms should not be packed in carry-on luggage.
In conclusion, Pinang Kampai Airport offers multiple check-in options that cater to the needs of different types of passengers. This ensures a stress-free travel experience, allowing passengers to focus on enjoying their journey.
Security Procedures and Tips for a Smooth Check at Pinang Kampai Airport
Security procedures for passengers at Pinang Kampai Airport include identification checks, body scans, bag inspections, and restricted items screenings.
To make the security check process smoother, passengers should prepare their documents beforehand, wear easily removable footwear, avoid bringing prohibited items, and pack their belongings in an orderly manner.
Passengers should also be patient and cooperative with security personnel and follow instructions carefully. By doing so, they can help ensure a safe and efficient travel experience for themselves and others.
Customs and Immigration at Pinang Kampai Airport
Upon arrival at Pinang Kampai Airport, passengers will need to fill out a customs declaration form and present their passport and visa (if required) to immigration officers. They may also be asked to declare any items they are bringing into the country.
Once cleared by immigration, passengers will proceed to the baggage claim area to collect their luggage. From there, they will pass through customs, where officers may inspect their belongings.
When departing from Pinang Kampai Airport, passengers will go through similar customs and immigration processes. They will need to present their passport and any necessary visas, as well as go through security screenings before boarding their flight.
Amenities
- Restaurants and cafes: passengers can enjoy a variety of food and beverage options at the airport, including local and international cuisines, fast food outlets, and coffee shops.
- Shopping: there are numerous retail stores available at Pinang Kampai Airport, including duty-free shops, souvenir shops, and convenience stores selling snacks, drinks, and travel essentials.
- Banks and ATMs: travelers can access banking and currency exchange services from several banks and ATMs located throughout the airport.
- Luggage storage: if you need to store your luggage, there are lockers and a baggage storage service available for a fee.
- Wi-Fi: free Wi-Fi is available throughout the airport, allowing passengers to stay connected and get online before their flight.
- Children’s play area: families with young children can make use of the designated play area, where kids can burn off some energy before their flight.
- Lounges: for those who want to relax or work in a quieter environment, there are several airport lounges available at Pinang Kampai Airport, offering comfortable seating, refreshments, and other amenities.
- Showers: if you need to freshen up before or after your flight, there are shower facilities available for a fee.
Accessibility Services
Pinang Kampai Airport provides facilities and services for passengers with disabilities or mobility issues. These services include wheelchair assistance, accessible restrooms, and designated parking spots.
The airport also has trained staff to assist passengers with boarding and deplaning, as well as navigating through the airport. Passengers can request these services at the time of booking or upon arrival at the airport.
In addition, Pinang Kampai Airport has installed tactile paving to help visually impaired passengers navigate the terminal. The airport is committed to ensuring that all passengers have a safe and comfortable travel experience.
Connecting Flights at Pinang Kampai Airport
Connecting flights at Pinang Kampai airport can be a smooth experience if you follow certain tips. Firstly, make sure to give yourself sufficient time between the two flights. This is important in case of any delay in the arrival of the first flight.
Check the gate number of your connecting flight as soon as you land and head there immediately after deboarding. You can always check the airport’s layout online prior to your flight.
Ensure that you have all necessary documents like boarding pass, ticket, passport, and visa (if required) ready beforehand. Also, avoid carrying too much luggage, which can slow you down during the transit process.
Lastly, always keep a check on the departure time of your connecting flight and listen to announcements made about it. In case you have any doubts or face any issues, don’t hesitate to approach the airport staff for assistance.
Baggage Claim and Lost Property
Upon arrival at Pinang Kampai Airport, passengers should proceed to the baggage claim area to collect their checked luggage. Baggage can take up to 30 minutes to arrive at the conveyor belts.
If a passenger’s luggage is missing or damaged, they should immediately report it to the airport authorities at the baggage claim desk. A report will be filed, and the passenger will be given a reference number to track the status of their lost or damaged baggage.
Passengers should ensure that they have all their belongings before leaving the baggage claim area. Any items left behind will be turned in to the airport’s lost and found department, where they can be claimed by their rightful owners upon presentation of valid identification.
Emergency and Medical Facilities
Pinang Kampai Airport is equipped with emergency procedures and medical facilities to ensure the safety and welfare of all passengers and staff. In case of an emergency, trained personnel are available to provide immediate assistance and necessary medical attention.
The airport has a fully-equipped medical center that is staffed around the clock with doctors and nurses who are skilled in handling emergency situations. The medical center is equipped with state-of-the-art equipment and supplies, including oxygen, defibrillators, and medications.
In addition, the airport has an ambulance service that is available 24/7 to transport patients to the nearest hospital or medical facility if needed. The ambulance is always on standby to respond to emergencies quickly and efficiently.
All passenger terminals are also equipped with first aid kits and automated external defibrillators (AEDs) for use in case of emergencies. The airport takes the safety and well-being of its passengers seriously and is prepared to handle any emergency situation that may arise.
Hotel Accommodations
For travelers seeking a place to stay near Pinang Kampai Airport, there are several options available ranging from budget to luxury hotels.
Some of the popular hotels near the airport include Swiss-Belinn SKA Pekanbaru (2.5 km), Hotel Pangeran Pekanbaru (3.1 km), Hotel Dafam Pekanbaru (4.7 km), Pesona Hotel Pekanbaru (5.6 km), and The Zuri Hotel Pekanbaru (7.6 km).
These hotels offer comfortable rooms, modern amenities, and proximity to the airport for easy accessibility. Some of them also provide airport shuttle services for the convenience of their guests.
Overall, travelers can enjoy a pleasant stay with various hotel accommodations available near Pinang Kampai Airport.
Useful Tips:
– Arrive at the airport early to avoid long queues and rush hour traffic.
– Check-in online to save time and avoid waiting in line at the check-in counter.
– If you have a lot of luggage, use the baggage wrapping service to protect your bags during the flight.
– Take advantage of the duty-free shops to buy souvenirs or snacks for the flight.
– Download the airport app to receive real-time updates on flight schedules, gates, and any changes.
– Bring a power bank or charger with you to ensure your devices stay charged during your travel.
– Avoid carrying prohibited items in your hand-carry luggage to avoid delays and security issues.
– Familiarize yourself with the airport layout and signs to avoid getting lost or missing your flight.
Contact Information
– Airport Information Center: +62 761 41650
– Lost and Found: +62 761 41650 ext. 101
– Baggage Service: +62 761 41650 ext. 103
– Medical Service: +62 761 41650 ext. 106
– Duty Manager: +62 761 41650 ext. 110
Note: For emergency services, dial 112.
Airports Near Pinang Kampai Airport
There are several airports near Pinang Kampai Airport, including:
- Sultan Syarif Kasim II Airport (distance: 33 km) – accessible by taxi or shuttle bus
- Raja Haji Fisabilillah International Airport (distance: 48 km) – accessible by taxi or rental car
- Sultan Mahmud Badaruddin II International Airport (distance: 256 km) – accessible by taxi or bus
Travelers may consider these airports as alternative flight options, especially for layovers or connecting flights. Transportation options vary depending on the airport, but taxis and shuttle buses are generally available. Some airports also have rental car services for those who prefer to drive themselves.