Overview of Soekarno-Hatta International Airport
Soekarno-Hatta International Airport is the primary airport serving the city of Jakarta and the wider metropolitan area. It is one of the busiest airports in the world, with over 66 million passengers passing through its gates in 2019. The airport is named after Indonesia’s first president, Sukarno, and its first vice-president, Mohammad Hatta.
The airport was officially opened in 1985, replacing the old Kemayoran Airport. It has since undergone several major expansions and renovations to keep up with the demand of increasing air traffic. Today, it boasts three terminals, with Terminal 3 being the largest and most modern one.
Soekarno-Hatta International Airport serves as a hub for several airlines, including Garuda Indonesia, Lion Air, and Batik Air. It offers flights to destinations all over the world, including Asia, Australia, Europe, and the Middle East.
In addition to its passenger services, the airport also plays an important role in the cargo industry. It has a dedicated cargo terminal that handles airfreight from all over the world.
Overall, Soekarno-Hatta International Airport is a crucial transportation hub for both domestic and international travel. Its modern facilities and convenient location make it a popular choice for travelers visiting Indonesia or passing through on their way to other destinations.
Terminals at Soekarno-Hatta International Airport
Soekarno-Hatta International Airport has three terminals: Terminal 1, Terminal 2, and Terminal 3. Terminal 1 was the first terminal built in 1985 and is used for domestic flights. It has five levels, including a basement level.
Terminal 2 was built in 1992 and is used for both international and domestic flights. It has four levels, including a mezzanine level. Terminal 2 has undergone several renovations to keep up with the increasing number of passengers.
In 2016, Soekarno-Hatta International Airport opened Terminal 3, which is used exclusively for international flights. It has five levels and is the largest terminal at the airport. Terminal 3 has modern facilities and amenities, such as a duty-free shopping area, lounges, and restaurants.
Each terminal at Soekarno-Hatta International Airport has its own parking area, taxi stand, and public transportation hub. There are also shuttle buses that connect the terminals.
Passengers can easily move between the terminals using the Skytrain, which is a fully automated people mover system. The Skytrain is free and runs 24 hours a day, seven days a week.
Overall, Soekarno-Hatta International Airport’s terminals are well-maintained and provide a comfortable and convenient experience for passengers. With the opening of Terminal 3, the airport can now accommodate more international flights and passengers, making it an important hub in Southeast Asia.
Airlines and Destinations
The Soekarno-Hatta International Airport is home to various local and international airlines. For domestic flights, Garuda Indonesia offers direct flights to 27 local destinations such as Bali, Yogyakarta, and Surabaya.
Citilink, a subsidiary of Garuda Indonesia, also operates domestically with flights to major cities including Medan, Batam, and Semarang.
Other local airlines such as Lion Air, Sriwijaya Air, and Batik Air serve both domestic and some international destinations.
For international flights, major airlines such as Singapore Airlines, Cathay Pacific, and Emirates offer direct flights from Jakarta to various cities around the world including Singapore, Hong Kong, Dubai, and Melbourne.
There are also seasonal direct flights from Soekarno-Hatta International Airport to popular tourist destinations such as Tokyo, Seoul, and Beijing. Overall, there are over 50 airlines that operate from this airport, serving almost 200 destinations worldwide.
Transportation Options at Soekarno-Hatta International Airport
Soekarno-Hatta International Airport is Indonesia’s main international airport and serves millions of passengers each year. As a result, the airport provides various transportation options to cater to the diverse needs of travelers.
One of the most convenient ways to get from the airport to your destination is by taking the airport shuttle. The shuttle operates 24 hours a day and is available outside the arrival terminal. It connects the airport with major hotels and destinations around Jakarta, making it a reliable option for those who want to avoid the hassle of finding transportation upon arrival.
If you prefer driving on your own, car rental services are also available at the airport. Several reputable car rental companies such as Avis, Hertz, and Europcar have counters located inside the terminal. Reservations can be made in advance or onsite, and rates vary depending on the type of vehicle and the duration of the rental.
For budget-conscious travelers, shuttle buses are another option to consider. They provide transportation to various parts of Jakarta and its surrounding areas at an affordable price. However, it’s important to note that the journey may take longer than other modes of transportation due to frequent stops and traffic.
For those who prefer a faster and more comfortable option, train lines are available at the airport. The Airport Railink Service (ARS) connects Soekarno-Hatta International Airport to Jakarta’s city center and departs every 30 minutes during peak hours. There are two lines available, the first one goes to Sudirman Baru Station which is near the business district while the second one goes to Bekasi Station which is more convenient if you’re heading to East Jakarta or beyond.
Lastly, taxi services are also available at the airport. You can easily find them at the designated taxi ranks outside the arrival terminal. Make sure to use official taxi services to avoid any scams or frauds. Blue Bird Group and Express Taxi are among the most popular taxi companies in Jakarta.
In conclusion, Soekarno-Hatta International Airport provides a range of transportation options to ensure a seamless and enjoyable journey for travelers. No matter your budget or travel preference, there is always a suitable option available at the airport.
Parking at Soekarno-Hatta International Airport
Soekarno-Hatta International Airport offers a variety of parking options for travelers. For those looking for short-term parking, there are multiple options available at each terminal. The first 30 minutes are free, and after that, rates vary depending on the duration of parking.
For those needing long-term parking, the airport offers several secure parking lots located near each terminal. Shuttle service is provided from the parking lots to the terminals every 10-15 minutes, making it easy and convenient for travelers to get to their flights. Rates for long-term parking start at IDR 10,000 per hour, or IDR 150,000 for 24 hours.
In addition to the standard parking options, Soekarno-Hatta International Airport also has a valet parking service available at each terminal. This service is perfect for those who are short on time and need to quickly park their car before their flight. Rates for valet parking start at IDR 50,000 for the first 3 hours, or IDR 300,000 for 24 hours.
Overall, Soekarno-Hatta International Airport has a variety of parking options to suit every traveler’s needs. Whether you’re looking for short-term or long-term parking, standard parking or valet parking, there are options available that are both convenient and affordable.
Check-In Procedures at Soekarno-Hatta International Airport
Soekarno-Hatta International Airport offers various ways to check-in for flights, providing passengers with a hassle-free experience.
For those who prefer to check-in online, the airport’s website offers a platform where passengers can enter their reservation details and complete all necessary check-in procedures, including seat selection and luggage drop-off.
Self-service kiosks are also available at the airport for passengers who wish to check-in using digital machines. These kiosks allow travelers to access their reservation details, select seats, print boarding passes, and drop-off baggage at designated counters.
For those who prefer the traditional way of checking-in, counters manned by airline staff are also available throughout the airport. Passengers can approach these counters and present their travel documents to complete their check-in process.
It is important to note that different airlines may have their own specific check-in requirements and policies. Therefore, it is advisable for passengers to check with their respective airlines prior to arriving at the airport.
Overall, the check-in process at Soekarno-Hatta International Airport offers flexibility and convenience for passengers, regardless of their preferred method of check-in.
Security Procedures and Tips at Soekarno-Hatta International Airport
Security is of utmost importance at Soekarno-Hatta International Airport. All passengers are required to pass through security checkpoints before boarding their flight.
To ensure a smooth security check, it is recommended that passengers arrive at the airport with ample time to spare. Avoid carrying prohibited items such as weapons, flammable substances, and liquids exceeding 100ml.
Passengers are also subject to body checks and may be asked to remove footwear, belts, jackets, and other bulky items. Electronic devices such as laptops, tablets, and smartphones must be removed from bags and placed in a separate tray for scanning.
Overall, being prepared and following the security procedures will help make your journey through Soekarno-Hatta International Airport efficient and stress-free.
Customs and Immigration Process at Soekarno-Hatta International Airport
When arriving at Soekarno-Hatta International Airport, passengers must first go through immigration. This involves presenting a valid passport and any necessary visas.
After clearing immigration, passengers are directed to the baggage claim area to collect their luggage. Before exiting the baggage claim area, passengers must pass through customs, where they may be asked to declare any items that they are bringing into the country.
For departing passengers, the process is similar. They must check in for their flight and present their passport and any required visas. After clearing security, they may do some duty-free shopping before going through immigration and customs.
Overall, the customs and immigration process at Soekarno-Hatta International Airport is straightforward, but it is important to have all necessary travel documents ready and to follow all regulations to ensure a smooth experience.
Amenities
– Free Wi-Fi
– Numerous dining options
– Duty-free shopping
– Currency exchange
– ATMs
– Prayer rooms
– Luggage storage
– Medical clinic
– Travel agencies
– Shower rooms
– Children’s play areas
– Business lounges
– Smoking areas
– Post office
– Car rentals
Soekarno-Hatta International Airport offers a wide variety of services and amenities to meet the needs of its passengers. Whether you’re traveling for business or leisure, there is something for everyone. Start your journey by enjoying free Wi-Fi throughout the airport, so you can stay connected with your loved ones or keep up with work. If you get hungry, there are numerous dining options available, ranging from traditional Indonesian cuisine to international fast food chains. If you want to do some last-minute shopping, there are plenty of duty-free shops at your disposal as well.
Accessibility Services
Soekarno-Hatta International Airport provides a range of facilities and services for passengers with disabilities or mobility issues.
These include wheelchair rental, accessible parking spaces, dedicated assistance counters, and accessible toilets throughout the airport.
Passengers can also request special assistance when booking their flights or upon arrival at the airport. Trained staff are available to assist with boarding and disembarking, as well as navigating the airport and getting to connecting flights.
In addition, the airport has installed audio-visual aids, tactile paving, and braille signage to assist passengers with visual or hearing impairments. Soekarno-Hatta International Airport is committed to making travel as accessible and comfortable as possible for all passengers.
Connecting Flights at Soekarno-Hatta International Airport
Connecting flights at Soekarno-Hatta International Airport can be a hassle-free experience if you follow the proper process and tips. Upon arrival, head directly to the transit area and locate the screens displaying your connecting flight information.
Check your gate number, departure time, and boarding time, then proceed to the security checkpoint. Make sure to have all necessary documents and luggage tags ready for inspection. Once cleared, check the screens once more to ensure that there has been no change in your gate or departure time.
If you have extra time before your flight, take advantage of the airport’s facilities such as restaurants, shops, and lounges. Be mindful of your boarding time and head to your gate at least 30 minutes prior to departure. Remember to keep an eye on flight updates and announcements, and don’t hesitate to ask airport staff for assistance if needed.
Baggage Claim and Lost Property
After landing, passengers can proceed to the baggage claim area to collect their checked baggage. Baggage carousels are located in both the domestic and international terminals.
In case of lost or damaged baggage, passengers should immediately report to the baggage service office located near the baggage claim area. The staff will provide a baggage irregularity report (BIR) which should be kept for reference.
Passengers can track the status of their lost baggage online using the baggage tracing system. If the baggage is found, the airline will arrange for it to be delivered to the passenger. In case of damaged baggage, passengers can file a complaint with the airline and claim compensation.
It is recommended that passengers keep a copy of their baggage receipts and tags to help identify their baggage in case of loss or damage.
Emergency and Medical Facilities
Soekarno-Hatta International Airport has a comprehensive emergency response plan in place to ensure the safety of its passengers. In case of an emergency, trained staff members are available 24/7 to provide immediate assistance.
The airport also has medical facilities equipped with state-of-the-art equipment to provide medical attention to passengers in need. These facilities are located throughout the airport and can be easily accessed in case of an emergency.
Furthermore, the airport has partnered with reputed hospitals in the city to provide advanced medical assistance to passengers if required. The emergency response team at Soekarno-Hatta International Airport is committed to ensuring that the safety and well-being of passengers are always given top priority.
Hotel Accommodations
There are numerous hotel accommodations within or near Soekarno-Hatta International Airport that cater to the needs of travelers of all types.
Some of the best hotels near the airport include FM7 Resort Hotel Jakarta, Bandara International Hotel managed by AccorHotels, Orchardz Hotel Bandara, Amaris Hotel Bandara Soekarno-Hatta, and Ibis Styles Jakarta Airport which are all located within 3.5 km from the airport.
These hotels offer amenities like free Wi-Fi, airport shuttle service, business center, fitness center, spa, and restaurants.
Travelers can choose from a variety of room categories ranging from standard rooms to suites.
Additionally, some hotels offer meeting facilities and conference rooms for business travelers.
Useful Tips for Navigating and Enjoying Soekarno-Hatta International Airport
As one of the busiest airports in Southeast Asia, Soekarno-Hatta International Airport can be overwhelming for travelers.
However, with a few insider tips, navigating and enjoying the airport can be a breeze.
Firstly, give yourself plenty of time to get through security and customs – lines can be long and slow-moving.
Consider using the airport’s lounges to relax and recharge before your flight.
Additionally, download the airport’s mobile app for real-time flight information and gate updates.
When it comes to shopping and dining, head to Terminal 3 for a wider variety of options.
Finally, don’t forget to take advantage of the airport’s free Wi-Fi and charging stations.
Contact Information
– Airport Customer Service: (+62) 21 55919119
– Lost and Found: (+62) 21 5501234 ext. 7107 / 7108 / 7182
– Medical Services: (+62) 21 5509999 ext. 4224 / 4234 / 4244 / 4254
– Police Station: (+62) 21 5505411 / 5505412
– Immigration Office: (+62) 21 5505179 / 5505180
– Customs: (+62) 21 5501466
– Aviation Security: (+62) 21 5501692
Note: All phone numbers are for domestic use only. For international calls, please add the country code (+62) and remove the first zero from the phone number.
Airports Near Soekarno-Hatta International Airport
There are several airports in the vicinity of Soekarno-Hatta International Airport:
- Halim Perdanakusuma International Airport is located 24 kilometers from Soekarno-Hatta and can be reached by taxi or bus.
- Husein Sastranegara International Airport is located 132 kilometers from Soekarno-Hatta and can be reached by taxi or bus.
- Adisutjipto International Airport is located 525 kilometers from Soekarno-Hatta and can be reached by taxi, bus or train.
Travelers should note that transportation options may vary depending on the airport and time of day. It is recommended to check with the airport or local transportation companies for the most up-to-date information.